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Rated 4.7 out of 5 by 476 reviewers.
Rated 4.0 out of 5.0 by Fabulous Restaurant,lovely room The Restaurant food was fantastic as was the service throughout the hotel. Breakfast however wasn't that good the bacon & sausage looked anaemic, hardly cooked if the colour was anything to go by & no buns are available to go with the ham & cheese with the continental side of breakfast would not book breakfast again. It was rather noisy up until around 4am with late night revellers returning but that cannot be blamed on the hotel. Also the service charge on everything is a bit pricey. June 11, 2014
Rated 4.0 out of 5.0 by enjoyed our stay , would definitely stay again Great hotel and great staff , would recommend this hotel to friends June 11, 2014
Rated 5.0 out of 5.0 by Clean Modern friendly staff Enjoyed a very nice stay greeted by real friendly staff which were only to happy to book me in for a lovely lunch. The rooms were very clean and modern ~ bed really soft with very comfy pillows. June 11, 2014
Rated 5.0 out of 5.0 by Welcoming staff, surprisingly good hotel Good business class hotel within walking distance of Newcastle station. Elegant design, clean decent sized suites on 4th floor. Friendly yet professional restaurant staff. Would happily stay again if back in Newcastle on business or for a leisure trip. June 9, 2014
Rated 5.0 out of 5.0 by Another great stay at the Indigo Newcastle My favourite hotel in the Newcastle/Gateshead area. Great room and especially the showers, friendly staff and buzzy atmosphere. Only downside is the prices in the bar... but there are lots of other bars close by. June 9, 2014
Rated 5.0 out of 5.0 by Stylish, friendly hotel We had a corner balcony room which was fantastic, the room was huge and had everything we needed. Great bathroom with powerful shower. Comfy bed and no noise could be heard with doors closed. All staff were excellent, they were all friendly and attentive, especially when we got our times wrong and were just too late for breakfast but restaurant staff were more than happy to set a table up for us and still delivered excellent service even though we were late. Would definitely recommend staying here and eating in the restaurant too! June 9, 2014
Rated 5.0 out of 5.0 by Highly recommended Great location, close to Central Station and City centre. Comfortable hotel and friendly staff, who made us feel most welcome. We thoroughly enjoyed our brief 4-night stay. June 8, 2014
Rated 5.0 out of 5.0 by exceptional customer service fabulous stay! - All the staff were really helpful, engaging and made us feel really welcome! - Lovely room and great food - ideally located if you're visiting the 'Toon' - Thanks! June 6, 2014
Rated 5.0 out of 5.0 by Great Staff, Great location, Great hotel there was 12 of us and they accomodated and put up with us with smiles on there faces for the whole duration. Really lovely place to stay very central. The hotel is really modern with great facilities. Room are stunning with a nice touch of mini bar and great toiletrees. Highly recommend. June 5, 2014
Rated 5.0 out of 5.0 by Great hotel, lovely room and brilliant staff My husband and I were over the moon with this hotel, the room was lovely and well equipped! The location was perfect and the lovely girl on the desk gave us all the information we needed for a great night out! Will be coming back soon...many thanks Hotel Indigo June 4, 2014
Rated 5.0 out of 5.0 by Contemporary, comfortable and clean Accommodation was of a high standard, clean and comfortable. Bathroom was contemporary, with a walk-in shower - looked new. Breakfast was lovely, and staff very attentive. All staff were really friendly and helpful. June 4, 2014
Rated 5.0 out of 5.0 by Extremely comfortable -- staff exceptionally friendly and helpful. We greatly enjoyed our stay. It is difficult to find any fault at all, but the only downside was that the hot buffet breakfast was disappointing; like a lot of buffet breakfasts in my experience, the hot food was lukewarm and had obviously been standing for some time. We had a very nice continental breakfast instead. Our overall experience, however, was excellent, and when I stay in Newcastle again it will definitely be in the Hotel Indigo. June 3, 2014
Rated 4.0 out of 5.0 Room not available When checking in was told the room type we booked was not available. We had booked and paid for in advance, we arrived shortly after first check in. Reception wanted to move us into a standard room. This was not acceptable. We had to wait 40mins in reception whilst housekeeping converted a twin room into a double. June 3, 2014
Rated 5.0 out of 5.0 by Lovely Uptodate Hotel On a business trip and needed to stay in central Newcastle. The Hotel was perfect for location, very comfortable and modern. Great thought had gone into the room design offering a modern decor with thought to the tech savvy traveler - ie an input console for laptop/tablet/MP3 connectivity to tv and speaker systems in the bathroom, and plenty of ac outlets including one near the bed for the smartphone aka alarm clock! Staff friendly and service orientated. All in all a well thought out and comfortable hotel. June 2, 2014
Rated 5.0 out of 5.0 by Great design, loved my purple bedroom This was my first time in a Hotel Indigo and the overall experience was excellent. The hotel had great decor, and we were greeted by friendly reception and bar staff. I hadn't realised this hotel had a Marco Pierre White restaurant in it before we arrived so I was very happy to have lunch and two breakfasts during our stay. Fabulous cocktails were served in the bar. I loved my purple themed bedroom. I also liked the attention to detail such as the picture frame around the TV in the bedroom and lots of little style items like the black and white photos throughout the hotel with images of Newcastle architecture. I would definitely go there again if I was in the area. Its central location meant you were 5 mins from the Central train/metro station, 5 mins from the main shopping centre, and bars and pubs were on the doorstep. We arrived in Newcastle from London via the airport so we caught the metro to central station and walked 5 mins with our suitcases to the Hotel. The whole journey could not have been easier. No need to get taxis. If you want a stylish centrally located hotel this is for you. The only slight negative was we used the gym, which is basically one bedroom converted to contain gym equipment. Its not very big and the floor area is very small so if anyone else would have joined us it would have felt very cramped. However the fact that a gym was there at all was a bonus, its just quite limited in what it offers. I suggest you leave your gym stuff at home and go out and see the city instead. June 1, 2014
Rated 5.0 out of 5.0 by Efficiently run hotel A smart reception area and restaurant with a comfortable buzzy ambience, always something going on. Good for people - watching. The staff are well-trained and always eager to please. We found the rooms very comfortable and well designed. There was even a plate with, "Welcome Back!" written in chocolate and containing two homemade cakes. We also received a hand-decorated card. We were pleased that we were able to leave our car in the car park till the afternoon of the following day. This was a great bonus as Hotel Indigo is in the heart of Newcastle. May 29, 2014
Rated 3.0 out of 5.0 by Won't be returning Visited this hotel for our wedding anniversary, but where left feeling underwhelmed by the experience. We booked the infusion package which included a two course meal at the Marco Pierre White restaurant and a night in a superior room, when we arrived at reception they offered us a king bed executive until we showed the the confirmation email. The room was nice if a little small the balcony gave it a little extra dimension but it's a shame the view from the balcony is of the back of a Ladbrooks bookmakers and everyone's bins. We went for our meal and where promptly shown to our table we both ordered starters and mains as per the Infusion package or so we thought. The food was excellent but at the end of the meal we where presented with a sizeable bill as they didn't know we where staying at the hotel and should have ordered from the residential menu. May 29, 2014
Rated 5.0 out of 5.0 by Special Occasion Had a fantastic two night break at the Indigo, great facilities, great location and the staff were so friendly and could not do enough for you. Thank you all so much. I will recommend this hotel and love to stay there again. May 29, 2014
Rated 5.0 out of 5.0 by Great location...... This hotel is perfectly placed for a weekend stay in Newcastle. All the staff made us feel very welcome, the rooms were comfortable with a great walk in shower and we would definitely stay here again. May 28, 2014
Rated 5.0 out of 5.0 by Established standard Always stay at the Hotel when in town for business or visiting. Hotel has everything just so well organised and managed. Also the best Pea and Ham soup I have ever had. May 27, 2014
Rated 4.0 out of 5.0 by comfy bed and fantastic service Stayed here for 2 nites last weekend and would def recommend it. The rooms are very modern and clean...and have everything you need. The parking is quite expensive and the complimentary soft drinks and snacks we were told we would have in the fridge weren't there! But all in all a really enjoyable stay :) May 23, 2014
Rated 4.0 out of 5.0 by Great Hotel Great location for central Newcastle and hotel stylist, comfortable and friendly staff. Will visit again May 21, 2014
Rated 5.0 out of 5.0 by A city centre idyll If you're looking for a well designed, bright, clean, comfortable and quirky hotel then the Indigo is for you. Plus, the staff are extremely professional and helpful. May 19, 2014
Rated 3.0 out of 5.0 by Nice room I have stayed in this hotel on a good few occasions however my last 2 visits have been memorable for the wrong reasons. My room last week was nice and the food was excellent it's just a shame all I could hear was the aircon units from outside. The time before I was in a double room that had 2 single beds put together at different heights. This is an excellent hotel please try and maintain your standards from the early days. Reception staff are excellent May 18, 2014
Rated 5.0 out of 5.0 by Lovely room and excellent service We chose the champagne deal as a treat for after our wedding and weren't disappointed. The room was lovely, the food was all fantastic and the staff couldn't be more friendly or helpful. The room was a little grubby and there was empty beer bottles on the balcony but other than that, excellent all round! May 15, 2014
Rated 5.0 out of 5.0 by Good as always I stay at the indigo on a regular basis. Hotel is based in the centre so everything is within walking distance. Rarely have a problem and if there is, staff resolve quickly without fuss. It is the staff that make the difference here. May 12, 2014
Rated 5.0 out of 5.0 by Great Service and Experience This was the first time I have stayed at an Indigo property and have to say will be looking to stay more at these hotels. From the moment we arrived the staff were friendly and extremely professional. Overall was very impressed. May 5, 2014
Rated 5.0 out of 5.0 by Angels Singing Going to sleep; I could hear the Angels singing: the overall effect of being in the Hotel gave a feeling of well-being; a life enhancing experience. Then the staff at breakfast and the breakfast itself was excellent which set me up for another day of achievement. This place is a must. May 5, 2014
Rated 5.0 out of 5.0 by upgrade unexpected upgrade was great. only problem was some gone off smmoothy left in the fridge which exploded when I tried to pour it away! May 2, 2014
Rated 5.0 out of 5.0 by What a delight! We have made many visits to Newcastle but our recent stay at the Indigo Hotel was made very special by beautifully designed interior and invariably cheerful and attentive staff. A delightful experience; our return is inevitable. Thank you. April 29, 2014
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