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Rated 4.3 out of 5 by 520 reviewers.
Rated 4.0 out of 5.0 Interesting mid-century modern decor and great service. We were in San Antonio for a wedding so received a nice group rate on the room and on parking. It rained very heavily while we were there and the rain gutters could not keep up with the heavy rain so we had a slight leak in the roof of our third floor room for which the management gave us an additional discount. The parking lot could not accommodate all the guests, but there was an overflow lot next to the hotel lot, but you needed to ask about where to park when their lot was full. The hotel has it's own "water taxi" stop which was convenient since the hotel is quite a ways from the main action on the River Walk. We purchased a 24 hour ticket for the water taxi and took advantage of it to ride several times during the 24 hours. The taxi seemed to run more frequently during the week than on weekends when it could be 40 minutes between taxis, rather than the 15-20 minutes advertised. We stayed at the Indigo because it was near the wedding venue. If I were there to experience the River Walk, I would probably chose a hotel closer to the main area. Nevertheless, it was a very nice hotel and the staff was very accommodating. And quiet. May 27, 2015
Rated 5.0 out of 5.0 by wonderful This hotel is the best great friendly staff comfortable rooms one of the best places I have ever stayed. May 27, 2015
Rated 5.0 out of 5.0 by ambiance good Good stay, everything good, good location to my meetings. will stay there again if the price is reasonable May 27, 2015
Rated 5.0 out of 5.0 by Riverwalk! As usual this Hotel Indigo didn't fail to disappoint. I was recognized for my Platinum Elite Status and was given a room upgrade for free. This location is literally right on the San Antonio Riverwalk. The room was fantastic and spacious. The decorative features of the hotel are definitely Texas and San Antonio. Not far from the restaurants or the Alamo. The river taxi stops right at the hotel as well. Definitely recommended if you are planning to stay in San Antonio. May 26, 2015
Rated 5.0 out of 5.0 by good place to stay in heart of San Antonio reasonably priced, clean place to stay on Riverwalk. Friendly staff and decent food on site with bar. May 22, 2015
Rated 5.0 out of 5.0 by I make it my home when in San Antonio The hotel and staff are exemplary. My only complaint is the parking lot, especially when the occupancy is high. May 22, 2015
Rated 5.0 out of 5.0 by Will stay again! Wonderful and comfortable hotel. More than we expected! May 18, 2015
Rated 5.0 out of 5.0 by Great Room, customer service...hmmmm Its hard to say. Once we got there we were greeted and taken cared of right away. Great! then when we got to our rooms we check our bank accounts and the hotel already debited the amount of room with predetermined costs of room service and restaurant that we were not even planning on using. We were not informed of this at check in, nor even when we made the reservations. this was a big damper on our finances for our weekend. We approached the front desk and were told by a young man that is how its done and that's it and literally turned his back on us. Fortunately a young woman noticed our distress and quickly resolved the problem and credited the extra fees, and kindly informed us if we used room service and the restaurant we would pay as we go, simple right? We loved our room, beds were comfortable, clean and open layout, room to move around. The hallway though, greeted us everyday with a few Dorito chips that were never swept up, we even said good-bye since they seemed to have a longer stay than us... Also, handicapped parking was limited to the drive in check in area, which at times was chaotic with too many cars we couldn't park (we did have a wheelchair bound person) and to add their shuttle driver blocked us in, even though we asked her kindly to let us out, we were ignored with disbelief and had to get out of our car to tell her to move it! Overall it was a pleasant stay, bar staff was excellent and the patio was clean and a great place to relax and end the night after much walking on the river walk. Being pet-friendly definitely a PLUS! for our pug daughter but had a patch of grass across a busy street to go to and relieve her through out the day and night which could be a bit unsafe. May 14, 2015
  • 2015-05-29T17:03:39.347-05:00
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