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Nguyen Diep Anh

Nguyen Diep Anh

Chief Concierge 844627088887060

Welcome To Hanoi

Xin chao! Our Concierge team is available to assist you with anything you may require, not only best restaurants, shoppings, museums or theatres, but also we will share with you something truly authentic. To us it is called "In The Know". Cam on

Our professional concierge team assists you with various tasks like making restaurant reservations, arranging for spa services, recommending night clubs, booking transportation (limousines, airplanes, boats, etc.), procurement of tickets to special events and assisting with various travel arrangements and tours of local attractions. Recommendation of art galleries





Start your day the Vietnamese way, experience the hive of activity at the lake from sunrise with a cup of Vietnamese coffee (café sua da) and watch life goes by. Hanoi's special because everything happens on the street - the talking, the eating, the bargaining. Hoan Kiem lake, with the 18th-century pagoda Thap Rua at the center of the lake is particularly popular. On a tiny island there is Den Ngoc SonTemple which is acessible by a red bridge. Then, leading to views of the Ho Chi Minh Complex with One Pillar Pagoda and the impressive Presidential Palace. To finish the morning visit the Temple of Literature, from the 11th century which is Vietnam's first university.


Starting in the Old Quarter, spend the afternon shopping. Countless shops offer good-value Vietnamese ceramics, silks, lacquerware, and linens. The area around Nha Tho street is becoming the Hanoi equivalent of Paris's Marais. For the more custom-minded and bargain-conscious, we would like to recomend checking out the fabric markets of Hom Market and Dong Xuan Market. Tailors along Hang Gai Street can make anything from a traditional Aodai silk tunic and pants to Western-style suits. With 36 streets that begins with "Hang" or Guild, you can spend your whole afternoon for shopping and walking around. Each street was orginally named after, and linked to, an artisanal trade that flourished over six centuries ago. Savor the city's atmosphere while sipping a draft beer, delivered fresh daily from one of three major breweries, at one of the many "bia hoi".


To finish a day in Ha Noi, head to one of the Thang Long Water Puppet Theater's nightly shows accompanied by traditional Vietnamese music. To enjoy an evening like a true local, after the show, take a Swan boat ride on either Truc Bach or West Lake, a great activity for couples or families alike.



Taxi meter

Charges per meter, about USD1,00 or VND20,000 per km. There are a lot of taxi in Hanoi so please go to Concierge desk for taxi information.

No tip policy

Tipping is not expected but you can do so if you are happy with the service.


Public transport is available, however for convenience we recommend you travel by taxi


Long Bien Bridge

Long Bien bridge has designed by French architect Gustave Eiffel who designed Eiffel Tower, France icon as well. It was completed in 1903 and is the famous bridge in Hanoi's people memory. Long Bien bridge has went through 2 wars and bombs but still standing until today. Long Bien bridge is not open for car so you can walk along this bridge in the morning to see the sunrise or sunset in the evening.

Hoa Lo Prison

Hoa Lo Prison has known as "Hanoi Hilton" by American and was built by the French in 1896. It had used as a house Vietnamese political prisoners. John McCain was a prisoner here for six years after his plane crashed in Truc Back lake.

Le Mat Snake Village

About 7 km Northest of Hanoi off Highway 1A, there is a place you can take a shot of rice wine with a still beating heart inside. Prepared 7 traditonal dishes, none of the parts will go to waste. Just enjoy you food and relax, don't look at them cooking.


Mobile Phone

Bring you mobile phone if you plan on staying for a few weeks or more.

Dress Code

Casual wear is acceptable in most restaurants however we would like to recommend to check when making a table reservation.

The weather

Hanoi winter time is pretty cold (specially January and February), so be sure to bring a warm coat, sweater or a warm pullover. Temperatures range from 8 - 15 degree. In the summer, it is hot and humidm the temperatures range from 27 -37 degree (specially June and July) , so remember to bring sun cream to protect your skin.


Remember to pack comfortable walking shoes if you want to discover Old Quarter with 36 old street in Hanoi.

InterContinental Hanoi Westlake

  • 1a Nghi Tam
  • Hanoi , 00000
  • Vietnam
  • Front Desk +84-4-62708888

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Japanese

Pet Policy

Pets are not allowed
  • Local Time

    7:37 PM
    • CHECK-IN

      3:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • US Dollar $ (USD)