Xin chao! Our Concierge team is available to assist you with anything you may require, not only best restaurants, shoppings, museums or theatres, but also we will share with you something truly authentic. To us it is called "In The Know". Cam on
Our professional concierge team assists you with various tasks like making restaurant reservations, arranging for spa services, recommending night clubs, booking transportation (limousines, airplanes, boats, etc.), procurement of tickets to special events and assisting with various travel arrangements and tours of local attractions. Recommendation of art galleries
Start your day the Vietnamese way with a cup of Vietnamese coffee ("café sua da"), experience the hive of activity since sunrise and watch life go by. Hanoi is special because life happens on the street: all the talking, eating and bargaining activities. Enjoy yourself the peaceful atmosphere and historic beauty of Hoan Kiem lake (the Restored Sword lake) with the 18th-century Turtle Temple located in the center of the lake. Walk across the legendary red-painted The Huc bridge to enter into Ngoc Son Temple (Jade Island) where time stands still. Then lead to views of Ho Chi Minh Complex with the unique One Pillar Pagoda and the impressive Presidential Palace. Finish the morning by visiting the first university of Vietnam from the 11th century - Temple of Literature.
Spend the afternoon shopping in the crowded Old Quarter covered by countless shops which offer good value Vietnamese ceramics, silk, lacquer ware and linens. Immerse yourself in the area around Nha Tho Street resembling Paris's Marais. For the more custom-minded and bargain-conscious, we would like to recommend checking out the fabric markets of Hom Market and Dong Xuan Market. Tailors along Hang Gai Street can meet your even toughest demand varying from a traditional Aodai silk tunic and pants to meticulous Western-style suits. Take your time to stroll and discover all the famous and traditional Guild streets of The Old Quarter. Each street was originally named after, and linked to, an artisan trade that flourished over six centuries ago. Savor the city's atmosphere while sipping a draft beer, delivered fresh daily from one of three major breweries, at one of the many "bia hoi".
To finish a day in Hanoi, enjoy a nightly show at Thang Long Water Puppet Theatre by located by Hoan Kiem lake and discover the history of Vietnam telling by experienced artists with traditional music playing. To enjoy an evening like a true local, after the show, take time to socialize with Vietnamese people over a cup of coffee or lemon tea.
Charges per meter, about USD1,00 or VND20,000 per km. There are a lot of taxi in Hanoi so please go to Concierge desk for taxi information.
No tip policy
Tipping is not expected but you can do so if you are happy with the service.
Public transport is available, however for convenience we recommend you travel by taxi
DID YOU KNOW ?
Long Bien Bridge
Long Bien bridge has designed by French architect Gustave Eiffel who designed Eiffel Tower, France icon as well. It was completed in 1903 and is the famous bridge in Hanoi's people memory. Long Bien bridge has went through 2 wars and bombs but still standing until today. Long Bien bridge is not open for car so you can walk along this bridge in the morning to see the sunrise or sunset in the evening.
Hoa Lo Prison
Hoa Lo Prison has known as "Hanoi Hilton" by American and was built by the French in 1896. It had used as a house Vietnamese political prisoners. John McCain was a prisoner here for six years after his plane crashed in Truc Back lake.
Le Mat Snake Village
About 7 km Northest of Hanoi off Highway 1A, there is a place you can take a shot of rice wine with a still beating heart inside. Prepared 7 traditonal dishes, none of the parts will go to waste. Just enjoy you food and relax, don't look at them cooking.
WHAT TO PACK
Bring you mobile phone if you plan on staying for a few weeks or more.
Casual wear is acceptable in most restaurants however we would like to recommend to check when making a table reservation.
Hanoi winter time is pretty cold (specially January and February), so be sure to bring a warm coat, sweater or a warm pullover. Temperatures range from 8 - 15 degree. In the summer, it is hot and humidm the temperatures range from 27 -37 degree (specially June and July) , so remember to bring sun cream to protect your skin.
Remember to pack comfortable walking shoes if you want to discover Old Quarter with 36 old street in Hanoi.
InterContinental Hanoi West Lake is conveniently located and is only 30 minutes from Noi Bai International airport via the Nhat Tan Bridge with a total distance of 22 kilometers. From terminal 2 at the airport, head NW to Vo Van Kiet then continue onto Vo Nguyen Giap highway. Continue onto new Nhat Tan Bridge. At the roundabout, take the ramp to An Duong Vuong then Au Co road, turn right to Nghi Tam Village street then left to hotel. Taxis are available at the airport at the estimated charge of USD 15.00 per way. Hotel airport transportation services are available on request by private Mercedes E300 at USD 65 or by Toyota Camry at USD 45 per one per way for maximum 03 persons with luggage. Rates are subject to be changed without prior notice. Please contact hotel direct at telephone 84-4 6270 8888 or email to Res.Hanoi@ihg.com or Concierge.Hanoi@ihg.com for further information or requirement.