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  • 1 888 IC HOTELS
  • Book online or call:
A welcome retreat from the bustling city centre, the hotel is uniquely placed over the serene waters of West Lake while only minutes from Hanoi’s famous Old Quarter. Discover absolute tranquility at this luxurious urban resort with Tai-Chi lessons beside our outdoor pool; savor the finest cuisine at the hotel's Café Du Lac & Milan restaurants; and relax in contemporary Vietnamese designed guest rooms and suites with spectacular views from your own private balcony.

Guest Reviews

2X Points and Faster Rewards - Earn 10 points for every US$1 spent. Plus 2X points on F&B and more


  • Restaurant & Lounges

    Saigon serves Vietnamese cuisine from dramatic, glass-fronted kitchens. Milan is the perfect place to enjoy authentic Italian cuisine in a contempo...
  • Amenities & Services

    All rooms have Wifi, large working desks, private balconies and LCD televisions. The hotel also has a large state-of-the-art health club and pool a...

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Hanoi Westlake

  • 1a Nghi Tam
  • Hanoi , 00000
  • Vietnam
  • Front Desk +84-4-62708888

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, French, Japanese

Pet Policy

Contact hotel for details
  • Local Time

    1:14 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available
    • Evening Reception Desk Open


    • US Dollar $ (USD)
    Guest Reviews
    Rated 4.4 out of 5 by 274 reviewers.
    Rated 2.0 out of 5.0 by Wost experience so far in 5 Stars Chain I couldn't think of any other words to describe my experience during my stay from Oct 13 to 15 except unpleasant stay. When i checked in the hotel, i was assigned a room just opposite to a storage room for the housing keeping staff and they were frequently in and out the room even at the midnight. I was not able sleep as it was quite noisy every time that the staffs close the door. Then i was able to move to another room which was a suite and much better environment. I was going to forget about the unpleasant sentiment but later i found out that there was a little lizard in the toilet. I called the housekeeping staff to fix it and then tried to enjoy the rest of my stay in the hotel. Nevertheless, when i woke up in the morning next day and i found a big cockroach in the toilet next to the basin. My god, what's a terrible experience to see this big insert in the early morning. Then I took everything out and close the door for good and used other toilet instead. RC 21 October 2014
    Rated 5.0 out of 5.0 by great hotel perfect! great location near lake,stuff is excellent,outsiding intercontinental comper with some where I been 15 October 2014
    Rated 5.0 out of 5.0 by Beautiful room, wonderful service Great service throughout the hotel. room very clean and comfortable. I became ill while there and the hotel did something truly amazing. The guest relations supervisor arranged transportation to the SOS emergency clinic and even sent someone from her/his hotel team with me for the entire trip to make sure everything was ok. I am forever grateful to intercontinental hotel Hanoi and their amazing team of employees. 13 October 2014