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  • 1 888 IC HOTELS
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WELCOME TO

Hanoi

Concierge Photo
Nguyen Diep Anh
Chief Concierge

Insider Tips

LOCAL CULTURE

Taxi meter

Charges per meter, about USD1,00 or VND20,000 per km. There are a lot of taxi in Hanoi so please go to Concierge desk for taxi information.
SUBLIME LUXURY AT THIS LAKESIDE HANOI HOTEL
A welcome retreat from the bustling city centre, the hotel is uniquely placed over the serene waters of West Lake while only minutes from Hanoi’s famous Old Quarter. Discover absolute tranquility at this luxurious urban resort with Tai-Chi lessons beside our outdoor pool; savor the finest cuisine at the hotel's Café Du Lac & Milan restaurants; and relax in contemporary Vietnamese designed guest rooms and suites with spectacular views from your own private balcony.

Guest Reviews

GET REWARD NIGHTS FASTER

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Saigon serves Vietnamese cuisine from dramatic, glass-fronted kitchens. Milan is the perfect place to enjoy authentic Italian cuisine in a contempo...
  • Amenities & Services

    All rooms have Wifi, large working desks, private balconies and LCD televisions. The hotel also has a large state-of-the-art health club and pool a...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Hanoi Westlake

  • 1a Nghi Tam
  • Hanoi , 00000
  • Vietnam
  • Front Desk +84-4-62708888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, French, Japanese

Pet Policy

Pets are not allowed
  • Local Time

    7:35 AM
    • CHECK-IN

      3:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available
    • Evening Reception Desk Open

    Currency

    • US Dollar $ (USD)
    Guest Reviews
    Rated 4.5 out of 5 by 360 reviewers.
    Rated 5.0 out of 5.0 by Friendly Staff Almost all the staff that we met were very polite. They always smiled to us and greeted us first whenever they met us. This made us feeling quite comfortable and relaxing. 28 February 2015
    Rated 4.0 out of 5.0 by Peaceful retreat it was a few years since returning to this hotel,which is one of the most beautiful city settings on west lake. Previously we had always asked for chairs and table on the balcony each visit, and we're pleased to see them on every balcony which is the biggest room features,to be able to sit and relax looking over the lake. Overall the hotel and facilities are excellent, but there were many unnecessary annoying things. Checking was chaotic, and took over 15minutes before another lady arrived and took over. The room was excellent,but the shower was not working and there were dead flies on the bed.these points should be checked. The mini bar was never checked and a call to instant service was required every other day to get it replenished. We booked the club room which is one of the best in any IHG hotel, but some of the service let it down. 20 minutes to get a coffee,dragging someone off the computer to take breakfast order,staff arguing in the kitchen which could be clearly heard in the dining area. The food however was excellent,and well presented. Supervisors, which are in other club lounges around the world would ensure seem less service 27 February 2015
    Rated 5.0 out of 5.0 by Excellent stay over Lunar New Year Our family (6) stayed in 2 rooms on February 18th on the eve of Tet (Lunar New Year). We had a lovely time and enjoyed the Club lounge during our stay. There was a lion dance with drummers and dancers the next day at noon to celebrate the New Year. Many tourists snapped photos and video. We opted to have breakfast in the main Cafe Du Lac instead of the lounge. The variety was wonderful and the food delicious. The rooms were comfortable and modern. I look forward to returning to this delightful hotel again in the future. 23 February 2015
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