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Kuala Lumpur

WELCOME TO

Kuala Lumpur

Concierge Photo Concierge Signature
Azli Bahar
Assistant Concierge

Insider Tips

LOCAL CULTURE

Weather

As an equatorial country, Malaysia boasts two distinct weather patterns - warm and humid while offering uniform temperatures. The weather can vary greatly, you can be sleeveless in the morning but need an unbrella in the evening.
WORLD-CLASS KUALA LUMPUR HOTEL
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur is steps away from the iconic Petronas Twin Towers, the city’s Convention Centre and a short walk from countless shopping and entertainment venues. The recently refurbished luxury city hotel offers 473 spacious and stylishly designed rooms, complemented by award-winning outlets including Tao Chinese Cuisine, Tatsu Japanese Cuisine, all-day dining Serena Brasserie, OneSixFive lounge, as well as Bentley’s Pub.

Guest Reviews

Members Exclusive - Up to 35% Savings - Enjoy savings with IHG Special for stays in Asia, Middle East and Africa.

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Serena Brasserie offers local and international favourites whereas award-winning Tao Chinese Cuisine serves well-loved Chinese fare. For fresh sash...
  • Amenities & Services

    Take a leisurely dip at the hotel's outdoor pool or choose to rejuvenate and recharged at Sompoton Spa located at Level 5. For those athletically i...
News & Events

Club InterContinental Renovation

The new Club InterContinental Lounge renovation will commence on July 1, 2014 with the expected completion date of December 30, 2014. During those ...

Temporary Club Lounge

While the Club InterContinental is being renovated, you may continue to enjoy your exclusive privilege at the temporary Club Lounge on Level 2.
Kuala Lumpur
  • 165 Jalan Ampang
  • Kuala Lumpur , 50450
  • Malaysia
  • Front Desk +60-3-21611111

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

English, Hindi, Chinese

Pet Policy

Pets are not allowed except for high VIP security delegation group inspection for State or Royal Family visits and guide dogs for people with disabilities.
  • Local Time

    8:58 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM Late Check out Available

    Currency

    • Malaysian Ringgit RM (MYR)

    Accessibility

    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.1 out of 5 by 391 reviewers.
    Rated 3.0 out of 5.0 by Great hotel, but air conditioning problems Perfect location for anyone working along the LRT route. My office is in PJ just 20 minutes from the hotel on the metro. Rooms are comfortable and the amenities just what you would expect from Intercontinental. My only issue was a fault with the a/c temperature control which meant the room was always too cold - in spite of reporting this every day, it was never fixed. 27 August 2014
    Rated 3.0 out of 5.0 by Great staff and location - poor check-in We were at KL for 2 days and stayed here and once checking in you can see lines waiting for check-in with major delays. When checking in I was told that room is not ready even though we arrived at 2:30 pm. We were asked to wait for another hour till room is ready. This was not acceptable since time is of essence so I refused and they found an available room. View of room was on Jalan Ampang which is not the best view you can have. When checking in, staff didnt give much information - was in a hurry and under stress. Breakfast is one of the poorest - in terms of variety and size of buffet. Restaurant area was small and narrow. Rooms are not the most luxurious for the price - but clean and sleep quality is superior. Bathroom needs renovation but overall clean. Lighting of the room and the lights is very confusing. Location is prime across from train station and also walking to KLCC. Staff and concierge are AMAZING - helpful and knowledgeable. I was disappointed overall with the value of this hotel but location and staff makes it bearable. 26 August 2014
    Rated 5.0 out of 5.0 Outstanding Front Desk service & also at IVIV Outstanding front desk serivce! Check-in was smooth, and unfortunately I witnessed very rude guest(s) bullying the front desk staff claiming they'd "important" guests and demanding rooms be made available immediately. Notwithstanding, front desk staff did well under pressure. Bravo! My first-time at InterContinental KL (social visit) and it was a excellent experience. Looking forward to be back for business one day. Keep up the good work! 25 August 2014