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Kuala Lumpur


Kuala Lumpur

Concierge Photo Concierge Signature
Azli Bahar
Assistant Concierge

Insider Tips



As an equatorial country, Malaysia boasts two distinct weather patterns - warm and humid while offering uniform temperatures. The weather can vary greatly, you can be sleeveless in the morning but need an unbrella in the evening.
A jewel in the heart of Malaysia, InterContinental Kuala Lumpur is steps away from the iconic Petronas Twin Towers, the city’s Convention Centre and a short walk from countless shopping and entertainment venues. The recently refurbished luxury city hotel offers 473 spacious and stylishly designed rooms, complemented by award-winning outlets including Tao Chinese Cuisine, Tatsu Japanese Cuisine, all-day dining Serena Brasserie, OneSixFive lounge, as well as Bentley’s Pub.

Guest Reviews

Discover the many benefits of becoming an InterContinental Ambassador.


  • Restaurant & Lounges

    Serena Brasserie offers local and international favourites whereas award-winning Tao Chinese Cuisine serves well-loved Chinese fare. For fresh sash...
  • Amenities & Services

    Take a leisurely dip at the hotel's outdoor pool or choose to rejuvenate and recharged at Sompoton Spa located at Level 5. For those athletically i...
Kuala Lumpur
  • 165 Jalan Ampang
  • Kuala Lumpur , 50450
  • Malaysia
  • Front Desk +60-3-21611111

  • Driving Directions
  • Transportation
  • Parking

Languages spoken by staff

English, Hindi, Chinese

Pet Policy

Pets are not allowed except for high VIP security delegation group inspection for State or Royal Family visits and guide dogs for people with disabilities.
  • Local Time

    12:59 PM
    • CHECK-IN

      2:00 PM

      12:00 PM Late Check out Available


    • Malaysian Ringgit RM (MYR)


    • Service animals allowed
    • 2 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.1 out of 5 by 376 reviewers.
    Rated 3.0 out of 5.0 by Very average Check-in service was remarkably slow despite the lack of any other guest at the Front Desk. The order taker at Room Service messed up my order. To make matters worse, the room service food quality was extraordinarily poor and at the price I was charged, I felt cheated. To be fair, when I raised my complaint during check-out, the Front Desk staff made amends by waiving the charge on the item which was sent to me by mistake. If you can be patient during the check-in process and if you can, avoid ordering room service, then your overall stay should be alright! 12 August 2014
    Rated 5.0 out of 5.0 by Great food, great staff, great hotel but room not quiet enough The Club Lounge manager Julia and all her staff provided excellent service and the food was first class. The food and service at the Serena Brasserie was also excellent and a big thank you to Jason and Mohammad. If not for the fact we could hear the elevator motor running every time an elevator ran you would have had a perfect score. Initially we were given a room 3026 on the 30th floor which was fantastic except for the noise of the elevator motor we could hear all the time, particularly at night. Simon in the club lounge was a great help through our entire stay and was able to move us to room 2926 on the floor below which was much better but we could still hear the noise faintly. I think you urgently need to find a way of insulating the elevator noise from the rooms. Both rooms we had were about as far away from the elevators as you could get. Overall we thoroughly enjoyed our stay and hope to come back next year. 12 August 2014
    Rated 4.0 out of 5.0 by Spa The staff and quality of massage in the Health Spa was outstanding! 11 August 2014