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WELCOME TO

Nanjing

{en_US=General Manager}
Rob Spiekerman
General Manager

Insider Tips

LOCAL CULTURE

The symbol of the City

Bixie is the most representative symbol of Nanjing .The celestial stone animals in front of emperors’ tomb are called Bixie, means counteract evil force, symbolizes the position and the personality of the city which is simple and honest.
GRAND HOTEL SHOWCASES NANJING’S MAGNIFICENT SKYLINE
Enjoy every modern luxury at this landmark Nanjing Hotel overlooking Gulou Square. Towering 450 metres above Nanjing, the hotel is the tallest building in the city with a spectacular view of the skyline and nearby Zijin Mountain. Take in the stellar scenery from the 45th floor at Horizon Cafe where you can watch chefs preparing a creative menu of international, Indian, Italian, Chinese and Japanese cuisine. For relaxing, this Nanjing hotel offers a full-service spa and indoor and outdoor pools.

Guest Reviews

INTERCONTINENTAL® AMBASSADORS

HOTEL HIGHLIGHTS

  • Restaurant & Lounges

    Chinese restaurant 'Sumit' and 'Yue Cui Xuan' are renowned for its authentic yet modern Cantonese and Huai Yang cuisines. 'Horizon Cafe offers inte...
  • Amenities & Services

    Guests enjoy a 24 hours complimentary access to the fully-equipped fitness centre down 8th floor. Meanwhile, on the same floor, indoor and outdoor ...
  • SPECIAL PACKAGES

    There's always something special happening at an InterContinental hotel. Whether you are looking for a fun-filled getaway or a place to host your n...

InterContinental Nanjing

  • 1 Zhong Yang Road, Gulou District
  • Nanjing , 210008
  • China, People's Republic Of
  • Front Desk +86-25-83538888

  • Driving Directions
  • Transportation
  • Parking
   

Languages spoken by staff

German, English, Dutch , Chinese

Pet Policy

Contact hotel for details
  • Local Time

    1:53 PM
    • CHECK-IN

      2:00 PM
    • CHECK-OUT

      12:00 PM
    • Evening Reception Desk Open

    Currency

    • Chinese Yuan ¥ (CNY)

    Accessibility

    • 4 Room(s) with Accessibility Standards
    • Parking
    Guest Reviews
    Rated 4.5 out of 5 by 539 reviewers.
    Rated 5.0 out of 5.0 by Excellent view and nice staff The staff told me that it is the highest Intercontinental in the world, which is pretty cool. However, watch out for the bad weather and poor visibility. May 22, 2015
    Rated 5.0 out of 5.0 by 服务很好 毕竟品牌很好,居住很愉悦,就是要求评论文字太多,希望改正这一点,50个字可以写一篇散文了!就是要求评论文字太多,希望改正这一点,50个字可以写一篇散文了! May 21, 2015
    Rated 4.0 out of 5.0 by 硬件绝佳,服务欠佳 先说酒店的优点,位置绝佳,我的房间可以看到玄武湖,景色怡人。checkin的时候,工作人员按照IHG的规定,给我升了一级。Checkin比较有效率。 周围就有地铁站和购物中心,餐饮也十分方便。客房内的装修相比于我住过的其它洲际,时尚感强。有些特别的设计也许不是所有人都喜欢,也是见仁见智。 主要说一下缺点, 1)客房内的电源接口少,书桌边的两个接口中一个还坏了。 2)大厅前台十分不显眼,我入住期间酒店承接几个展会,大厅有若干个台子。可从我进大厅后,没有任何工作人员给我引导,或哪怕指一个方向。Lobby boy的态度很有问题。 3)由于楼高的原因,电梯系统比较独特。我大概花了两分钟才学会换乘的方法,我在酒店期间也看到有老人家完全不能掌握这个电梯系统的使用方法,十分狼狈。其实电梯系统本身没有问题,问题在于管理。45楼并不是没有工作人员,可是没有员工引导电梯换乘,也没有员工过来主动帮助。 4)酒店的健身房是外包给第三方的,所以在此评价也许有���公平。但我不得不说,这个健身房是我有史以来见过的最荒谬的健身房。我想酒店的管理层一定没有来这个健身房运动过。跑步机看上来很新潮昂贵,完全用液晶屏控制。可是几个跑步机的液晶屏明显都不能正常工作。值班健身教练跟我确认说,跑步机上没有 加速和减速的钮,如果要设定速度,必须在液晶屏上输入。比如我要跑8的速度,就要点击8.0确认。然后如果我要加速到10,就要在奔跑的状态中点击10.0确认。所以我去的时候旁边器材都有人,唯独跑步机全空着。另外泳池值班人员自顾玩手机,心不在焉。 5)在我checkin的过程中,完全没有工作人员告诉我,酒店正在进行外窗清洁。于是第三天中午我洗澡的时候,就很惊讶地撞见洗窗的工人。后来我在书桌上确实看到一张纸,提及外窗清洁事宜,可是完全没有写明具体时间。 6)从酒店checkout以后我在机场候机时收到酒店工作人员的电话,希望我提供反馈。因为我准备凳机,所以约定第二天中午一个具体的时间段让她再打过来。可是从此再没有收到酒店方面的电话。不能够信守承诺真的是很不应该出现的问题。 总得来说,南京这个城市给我的印象很好。我在这个酒店的总体经历还是很愉快的。但是以上列出的问题,很多都出现在管理和工作人员的服务方面。几天下来我的印象是南京的服务业普遍素质比北京好,所以我用更高的标准来要求。这个酒店的服务水准我觉得是低于南京当地的平均水平的。 May 21, 2015
    • 2015-05-23T12:04:31.369-05:00
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