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    Staybridge Suites Grand Forks

    Grand Forks, ND Hotel's Staff Extend a Warm Welcome

    This hotel's property is conveniently located off I-29, delivering travelers the perfect combination of comfort and convenience. Spacious suites are equipped with amenities designed to enhance your business trip or vacation. These perks paired with outstanding customer service make you feel at home at the Staybridge Suites® Grand Forks hotel.

    The hotel's easy access to Grand Forks International Airport and the Alerus Center via I-29 ensures a hassle-free stay for business guests. A speedy commute to Altru and the University of North Dakota is certain, too. With free wired and wireless HSIA, a 24-hour Business Center and a boardroom, our corporate visitors have every possible resource at their disposal.

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    Quick Info

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    pet policy
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    local guide
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    groups and meetings
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    green engage

    GETTING HERE

    STAYBRIDGE SUITES GRAND FORKS
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.6

    based on 191 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    191reviews

    • 5 Stars
      149
    • 4 Stars
      25
    • 3 Stars
      11
    • 2 Stars
      4
    • 1 Stars
      2

    Poor customer service

    By

    March 25, 2015

    club

    Customer service was brutal. For the price I expected a lot more from the hotel. Hotel rooms are nice but are starting to show their age and the cleaning service was very slow and not thorough.
    The pool area was nice but the drains were clogged which caused the deck around the pool to have giant puddles of water which was dangerous for people to walk.
    The front desk staff were rude and at one point threatened our group that was sitting around and having a conversation in the common area that IF we became loud we would be kicked out of the hotel.
    Was nice to have a kitchen in the room so that we could cook instead of going out! Best feature by far.
    NOT worth the price you pay though.

    Posted byHotelStaff
    March 26, 2015
    Dear Mommytokz, Thank you for choosing our hotel for you recent stay in Grand Forks. I am sorry to hear about the issues that happened with the pool and our housekeeping staff. I apologize that the pool had a pump that was backed up that caused the water to sit on the pool deck but it was repaired that day. I will definitely be following up with my Executive Housekeeper regarding the cleaning service you received. We do have a zero noise tolerance policy after 10pm as we are an extended stay hotel and a lot of our guests stay for weeks, months and even years at a time. The front desk staff is trained to follow up with all guests regarding noise complaints and I am sorry if they upset you in any way. Please accept my sincerest apologies about these issues as we want all of our guests to have a great stay. Thank you, Alison Buttke General Manager
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    If you want a nice place with AM/PM service

    By

    March 25, 2015

    The hotel was very nice and the staff were great. There is a huge breakfast and happy hour in the evening to helpend your day.

    Posted byHotelStaff
    March 26, 2015
    Dear AshGF, Thank you for choosing our hotel for you recent stay in Grand Forks. I am glad to hear you enjoyed our food and beverage amenities. I will definitely pass along your great comments to our staff and we hope to see you again for future stays. Thank you, Alison Buttke General Manager
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    Great Stay

    By

    March 19, 2015

    club

    Great Stay and clean room. I stay at this hotel every time I come to Grand Forks with my family. I recommend this hotel to all my friends and family.

    Posted byHotelStaff
    March 23, 2015
    Dear jlbenton, Thank you so much for choosing our hotel for your recent stay in Grand Forks. I am so happy to hear you had a great stay. I will definitely pass along your great comments with our staff and we hope to see you again in the future! Alison Buttke General Manager
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    Great breakfast

    By

    March 18, 2015

    club

    Breakfast was fantastic, pool area was great, Hot tub was perfect. Room was clean. Really liked the layout of the room. Kitchen was really nice to have along with the utilities that were available.

    Posted byHotelStaff
    March 19, 2015
    Dear Hockey UND, Thank you so much for choosing our hotel for your recent stay in Grand Forks. I am happy to hear that you enjoyed our hot tub and all the amenities that our suites carry. We really appreciate you taking the time to write a review about our hotel . I will pass along your great comments to our staff and we hope to see you again for future stays. Thank you, Alison Buttke General Manager
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