Rated 4.8 out of 5 by 63
Rated 5.0 out of 5.0 by football19 Great service
We have stayed at Staybridge at Empire Mall many times this year. We love the staff! From the young lady at the front dest who always remembers us to the breakfast staff that always makes us smile, Staybridge has an outstanding staff! College football is over for the Fall, but we will be back next year. There is no other hotel in Sioux Falls we would rather be at. Keep up the good work!
November 20, 2013
Rated 4.0 out of 5.0 by Gene100 Good location
Overall, the property is good. The staff, meals, and cleanliness was great. I had a problem with the bed being as hard as sleeping on the floor, and the pillow quality provided was not good, however the balance of the stay was great.
The evening meal was good, however they did run out of food before everyone had a chance.
November 19, 2013
Rated 4.0 out of 5.0 by KBFirefighter Room smelled of grease
When I arrived at the room it smelled of old grease that someone had cooked with. I advised the front desk of this as I was heading out for the evening. They said they had a spray that they could use to eliminate the odor. When I arrived back at the room well after midnight the room still stunk. There was no smell of any kind of odor eliminator in the room. It appeared as though they did not answer my complaint. If ti had been warmer outside and the room not near a freeway I would have opened the window. But seeing the late hour and that I was too tired to make any more of a fuss about it I simply dealt with it.
November 13, 2013