 Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
94%
Recommander cet établissement
Impression générale 4,6
94%
Recommander cet établissement
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Great Room
ByCDeeSoft
juin 25, 2022
Stayed for business (Air Crew). The hotel was great
Comfortable bed in a large well appointed room.
ByMandingler
juin 14, 2022
Our room was a large suite with a living area and kitchenette. The room was clean and the AC worked well. The kitchen was nice and would be very useful for someone on an extended stay. The bed was comfortable and provided a restful night sleep.
Good service overall
By
mai 29, 2022
The hotel was clean and comfortable, house keeping was great, always asking if they could assist me in any way.
Amazing Stay!!
ByBrutus
mai 19, 2022
What a beautiful hotel, charming staff and plenty of parking. Felt like a 5 star hotel!
Moldy bed & bathroom
ByTraveler1704
mai 17, 2022
I don't believe my room was cleaned properly. The kitchen area was nice and organized, but both the bathroom and bed smelled like mold/mildew. The mold/mildew smell would come specifically when I ran the faucet in the bathroom. I looked at the tap specifically and it there was brown stuff around the rim, which I cleaned myself with wipes I had. There was also mold spots in the corners of the bathtub.
As for the bed itself, everything looked fine and clean but when I got into bed that first night, there was a foul smell that came from the sheets, similar to the smell that comes from clothes that are left in the washer for too long. This made it very difficult to sleep. I stayed for two nights so the next day, I kept the comforter open to hopefully alleviate the smell. This worked a little bit, but unfortunately, that mold/mildew smell was still there.
I also do wish that it was clearer on the website that you have to call the hotel to request the shuttle from the airport. I did not know this before landing in Miami, but after waiting for some time, I contacted IHG and they gave me the contact information for the hotel to request the shuttle. Once I called, it didn't take long for them to arrive (about 10 minutes).
Overall, I was disappointed with my stay because of the uncleanliness of my room. I wouldn't rule out staying here again but I would be more vocal about the state of my room next time if I were to find similar problems.
Location
ByBeautiful
mai 16, 2022
Stayed overnight near the airport love the atmosphere and the restaurant next to the hotel
Great stay
ByYorstyl
mai 13, 2022
Great stay . Front desk guy was nice and professional.
Great Staff
ByTJPOR
mai 13, 2022
Room was great, but a little more water pressure would make it better. Rooms are very clean and staff was extremely helpful when needed. Bed was very comfortable and room environment was perfect. TV and cable worked fine.
Good location near airport
ByGcramsey
mai 07, 2022
Loved the view from my room. I was on the 5th floor and overlooked the runway at MIA. Also the hotel was very flexible as I needed to shorten my reservation by a night.
We loved our stay at this hotel.
ByAni2804
mai 01, 2022
This hotel is great. Comfortable, clean and spacious rooms. The staff was always super nice and attentive to us, especially Dean. We traveled with our dog, Patrick and he had a great time as well. He enjoyed the dog park space at the hotel. We would definitely come back to this hotel.
Great place
ByHertz1123
mai 01, 2022
Best stay in a long time on a vacation in our travels across America
Excellent option for a great stay and location!
ByChelitaVL
avril 26, 2022
We loved how nice the staff was yo us. Although we had to wait for our room to be clean when we checked in, the manager took very good care of us and gave us complimentary beverages. Also, we were able to do a late check out. Excellent decoration and overall great for family groups.