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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
94%
Recommander cet établissement

Impression générale

4,6

en fonction de 778 avis
94%
Recommander cet établissement

Ratings Breakdown

778avis

  • 5 Étoiles
    608
  • 4 Étoiles
    107
  • 3 Étoiles
    32
  • 2 Étoiles
    17
  • 1 Étoiles
    14

Great Room

By

juin 25, 2022

Stayed for business (Air Crew). The hotel was great

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Comfortable bed in a large well appointed room.

By

juin 14, 2022

Our room was a large suite with a living area and kitchenette. The room was clean and the AC worked well. The kitchen was nice and would be very useful for someone on an extended stay. The bed was comfortable and provided a restful night sleep.

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Good service overall

By

mai 29, 2022

The hotel was clean and comfortable, house keeping was great, always asking if they could assist me in any way.

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Amazing Stay!!

By

mai 19, 2022

What a beautiful hotel, charming staff and plenty of parking. Felt like a 5 star hotel!

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Moldy bed & bathroom

By

mai 17, 2022

club

I don't believe my room was cleaned properly. The kitchen area was nice and organized, but both the bathroom and bed smelled like mold/mildew. The mold/mildew smell would come specifically when I ran the faucet in the bathroom. I looked at the tap specifically and it there was brown stuff around the rim, which I cleaned myself with wipes I had. There was also mold spots in the corners of the bathtub.

As for the bed itself, everything looked fine and clean but when I got into bed that first night, there was a foul smell that came from the sheets, similar to the smell that comes from clothes that are left in the washer for too long. This made it very difficult to sleep. I stayed for two nights so the next day, I kept the comforter open to hopefully alleviate the smell. This worked a little bit, but unfortunately, that mold/mildew smell was still there.

I also do wish that it was clearer on the website that you have to call the hotel to request the shuttle from the airport. I did not know this before landing in Miami, but after waiting for some time, I contacted IHG and they gave me the contact information for the hotel to request the shuttle. Once I called, it didn't take long for them to arrive (about 10 minutes).

Overall, I was disappointed with my stay because of the uncleanliness of my room. I wouldn't rule out staying here again but I would be more vocal about the state of my room next time if I were to find similar problems.

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Location

By

mai 16, 2022

Stayed overnight near the airport love the atmosphere and the restaurant next to the hotel

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Great stay

By

mai 13, 2022

Great stay . Front desk guy was nice and professional.

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Great Staff

By

mai 13, 2022

Room was great, but a little more water pressure would make it better. Rooms are very clean and staff was extremely helpful when needed. Bed was very comfortable and room environment was perfect. TV and cable worked fine.

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Good location near airport

By

mai 07, 2022

Loved the view from my room. I was on the 5th floor and overlooked the runway at MIA. Also the hotel was very flexible as I needed to shorten my reservation by a night.

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We loved our stay at this hotel.

By

mai 01, 2022

This hotel is great. Comfortable, clean and spacious rooms. The staff was always super nice and attentive to us, especially Dean. We traveled with our dog, Patrick and he had a great time as well. He enjoyed the dog park space at the hotel. We would definitely come back to this hotel.

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Great place

By

mai 01, 2022

Best stay in a long time on a vacation in our travels across America

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Excellent option for a great stay and location!

By

avril 26, 2022

We loved how nice the staff was yo us. Although we had to wait for our room to be clean when we checked in, the manager took very good care of us and gave us complimentary beverages. Also, we were able to do a late check out. Excellent decoration and overall great for family groups.

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