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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
94%
Recommander cet établissement

Impression générale

4,7

en fonction de 559 avis
94%
Recommander cet établissement

Ratings Breakdown

559avis

  • 5 Étoiles
    442
  • 4 Étoiles
    75
  • 3 Étoiles
    21
  • 2 Étoiles
    11
  • 1 Étoiles
    10

Greatest service. And very clean hotel

By

novembre 27, 2020

Amazing staff. Very polite. Hotel very nice. And perfect clean room

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Wonderful Stay

By

novembre 25, 2020

This was my first time staying at a Candlewood Suites, what a wonderful experience. It was a large room, very clean, and the staff was so kind and helpful. One of my favorite parts was the free laundry facilities. I would highly recommend this property.

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poor service at check in and A/C was not working

By

novembre 24, 2020

club

I called 1 months ago to confirm for transportacion and no one did pick up me at the airport and i need to pay $26 for taxi. Was not recognize as a member. Front desk agent was not friendly, My first room A/C was not working and i need to change room after 10 hours flight at night aruond 11.30 pm.I was very upset because my only option was to change room because no maintenence to fix the a/c

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DR

By

novembre 24, 2020

platinumelite

Very clean. close to the airport.
I'll be back again.

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Wonderful Stay at the Candlewood

By

novembre 23, 2020

club

Thank you for a wonderful stay and managing the handful of extensions. Your staff made my stay an enjoyable one and make guest feel welcome. Appreciate your hospitality and hope to see you again in the future! Love the company of the local cat!

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2 weeks in comfort

By

novembre 22, 2020

I stayed for 2 weeks at Candlewood. The hotel has everything I needed during this stay. Staff was friendly, helpful and professional.

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Poor customer service

By

novembre 21, 2020

I won’t stay there . Careless ignorant employees . Kept disturbing me when I was trying to get rest for a long night flight . I had go not disturb sign on the door yet the housekeeping would not stop knocking on my door . When I told the front desk clerk his reaction was not very favorable he didn’t say anything and just looked at me . Terrible terrible customer service these employees need to be retrained to work in a hotel . They don’t understand the basics of customer service.

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Very guest oriented

By

novembre 18, 2020

club

We have stayed here many times and the experience is always consistent.

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Excellent Stay

By

novembre 18, 2020

Everything was so clean, easy check in. I’m just pleased with my overall stay. Comfort and quiet.

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Dirty Carpet in the Room............

By

novembre 04, 2020

Had small black ants and filthy dirty carpet in the room, asked for a different room and was told after 2PM I could move. At 3PM asked for another room, but was told all rooms were full for the night, did this for two or three days and then gave up.

Asked for maid service and told her about dirty carpet with small black ants in carpet, she said she would clean it. Still dirty the next day...........

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Great pilot place to stay

By

novembre 03, 2020

platinumelite

Very friendly staff. Good housekeeping. Accomodatiing shuttle driver.

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Great motel

By

novembre 02, 2020

club

Very nice and quite motel.
Rosalyn went out of her way to accommodate me while here.

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