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IHG® Business Rewards Reservations and Service Centre

Serving the best interest of our members is the goal of our IHG® Business Rewards Reservations and Service Centre.

To reach us with any questions or issues, simply submit an online form or call the contact points below. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of freephone numbers.

We are available 24 hours a day, 7 days a week unless otherwise indicated.

United States and Canada

Telephone: 1-800-344-4880 (toll-free)

Asia/Pacific

Australia/New Zealand: +61 (0) 2 8379 2054**

Mainland China: 400 830 2836 ***
Hours of Operation:
Mon-Fri, 9:00 AM - 6:00 PM China Standard Time

Hong Kong: 800 905 879 ***
Hours of Operation:
Mon-Fri, 9:00 AM - 6:00 PM Hong Kong Time

Japan: +81 3 4565 4193***
Hours of Operation:
Mon-Fri, 9:00 AM - 6:00 PM Japan Standard Time

All other Countries/Regions: +61 2 8379 2054**

Europe, the Middle East and Africa

UK: 01950 491121

Middle East: +90 2212 900 3555**
Hours of Operation:
Sun-Thurs 9:00 AM - 6:00 PM Arabia Standard Time

All other Countries/Regions: ​+44 2033 491 108 *

Latin America

Telephone: +52 800 702 2176**
Hours of Operation:
Mon-Fri 7:00 AM - 10:00 PM Central Standard Time

* Toll charges apply

** International calling rates apply

*** Toll charges may apply