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IHG Travel Advisory

    

STAY WITH CONFIDENCE

    

Looking ahead to travel and adventure

At IHG® Hotels & Resorts, we provide a comfortable travel environment that supports the well-being of all our guests. Here are the ways we've adapted our stay experience to give you peace of mind and help you make the most of your trip.

Booking options

Booking options

Enjoy expanded rate options made for the way you like to travel.

Adapted services and amenities

Adapted services and amenities

You may see service modifications in dining, gym areas, pools and other hotel amenities. For questions about an upcoming stay, contact the hotel directly.

Booking options

Booking options

Enjoy expanded rate options made for the way you like to travel.

Adapted services and amenities

Adapted dining and amenities

You may see service modifications in dining, gym areas, pools and other hotel amenities. For questions about an upcoming stay, contact the hotel directly.

Commitment to Clean

Commitment to clean

Each stay is backed by our IHG Clean Promise. That means clean, well-maintained, clutter-free rooms that meet our standards. If this isn't what you find when you check in, then we promise to make it right.

Commitment to Clean

Commitment to clean

Each stay is backed by our IHG Clean Promise. That means clean, well-maintained, clutter-free rooms that meet our standards. If this isn't what you find when you check in, then we promise to make it right.

Digital updates

Digital updates

Try our convenient digital check-in and checkout process. It's just one of the ways we're making sure you can travel on your own terms. Available at participating hotels.

Meetings and events

Meetings and events

Enhance your next event with hybrid technology and flexible solutions.

Digital updates

Digital updates

Try our convenient digital check-in and checkout process. It's just one of the ways we're making sure you can travel on your own terms. Available at participating hotels.

Meetings and events

Meetings and events

Enhance your next event with hybrid technology and flexible solutions.

Information for all IHG® Rewards members

We value our members and their loyalty above all and want to offer more reasons for you to get away and stay with us – when the time is right. As we continue to monitor what's possible and adapt as necessary, we've made changes to our loyalty programme to help you enjoy your benefits longer.

All members’ programme status has been automatically extended through January 2022 based on status earned in 2019.

We’ve also made it easier to earn and maintain Elite status by extending the 25% reduction (nights or points) in Elite criteria. For our members in Greater China, click here for the latest information on IHG Rewards status.

Ways to qualify for IHG® Rewards Elite status in 2021*

  2019 2021   2019 2021
 
qualifying points**
   
qualifying nights**
Spire Elite 75,000 55,000   75 55

 
Platinum Elite 40,000 30,000   40 30

 
Gold Elite 10,000 7,000   10 7

 

*Elite Status target reduction applies for 2021 activity only. Covers earning period of Jan 1, 2021 to Dec 31, 2021, for Elite Status re-qualification up until Dec 31, 2022. **Per calendar year


Members who earned Spire Elite status in 2019 and had their status extended through January 2022 will receive the Choice benefit of 25,000 bonus points or gifting of Platinum Elite status by the end of March 2021.

Members who earned Spire Elite in 2020 received their Choice benefit at the time of achieving the status. To receive another Choice benefit in 2021, members will need to meet the 2021 tier threshold criteria.

For Gold, Platinum, and Spire Elite members, all qualifying nights stayed in 2020 will be rolled over into 2021 and count towards status earned in 2021. 

Points never expire for all members with Elite status (Gold, Platinum and Spire) - a key benefit of our programme.

We have extended points expiry until 31 December 2021 for Club members (points normally expire after 12 months of inactivity). 

Following the complimentary three-month membership extension provided on 15 March 2020, we have extended membership for a further three-months. Complimentary membership extension now totals six months.

Members will also receive an additional three-month extension on unredeemed Complimentary Weekend Nights – giving members six more months to redeem these certificates.

Extensions are not applicable for members who enrolled or renewed after 15 March 2020.

The Ambassador ‘Benefits Guarantee’ is suspended for stays up to and including 30 June 2020 due to COVID-19-related operational constraints.