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Call us

Prefer to speak with one of our customer care representatives directly? You'll find contact information here.

For booking assistance, please select Worldwide Reservation Offices.

For assistance regarding IHG One Rewards, please select IHG One Rewards Service Centres.

Serving the best interest of our members is the goal of our IHG One Rewards Customer Care Centres.

To reach us with any questions or issues, simply call, email, or fax to the contact points below.

United States and Canada

Telephone: 1-888-211-9874

Fax: 1-800-725-8232

TDD: 1-800-334-5194

Europe, Middle East and Africa

Telephone 

Universal International Freephone Number: +800 2222 7172 (00800 2222 7172 in most countries) 

Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxembourg, Netherlands, Portugal, Spain, Sweden, Switzerland, and the United Kingdom

Middle East: +973 6 500 9 296 **

All other Countries/Regions: +44 1950 499004 **

Fax: +44 1950 491716 **

Asia/Pacific

Telephone 

Universal International Freephone Number: +800 2222 7172

Australia, Japan, Korea, Malaysia, New Zealand, Philippines, Singapore and Thailand

Mainland China: 800 830 1128 or 021 20334848 (Toll charge apply)

China Hong Kong: 800 965 222

China Macau: 0800 728

China Taiwan: 00801 863 366

Hours of Business: 

Mon - Sun 7:00am - 11:00pm BJS

Japan 

Hours of Operation:

Mon-Fri 9:00am-6:00pm JST

Korea 

Hours of Operation:

Mon-Fri 9:00am-6:00pm KST 

All other Countries/Regions: +632 8857 8788 ** 

Fax: +632 8857 8787 **

Mexico

Telephone: 001 800-272-9273 **

Central and South America

Telephone

English: +1 801-975-3063 **

Spanish: +1 801-975-3013 **

Fax: +1 801-974-3086 **

+ Denotes international access code. 00 or 011 in most countries.

* Toll charges may apply

** International calling rates may apply

When in these countries/regions or cities, you can make reservations at any IHG property worldwide by calling these numbers.

United States and Canada:
IHG

IHG

*1 877 424 2449

Six Senses

Six Senses Hotels Resorts Spas

*1 855 496 0109

Regent

Regent Hotels & Resorts

*1 866 773 4368

Holiday Inn

† Holiday Inn

*1 800 465 4329

Holiday Inn Express

Holiday Inn Express

*1 800 465 4329

Crowne Plaza

Crowne Plaza

*1 800 227 6963

Intercontinental

†† InterContinental

* 1 800 424 6835

Kimpton

Kimpton Hotels & Restaurants

* 1 800 546 7866

Staybridge Suites

Staybridge Suites

* 1 800 238 8000

Candlewood Suites

Candlewood Suites

* 1 888 226 3539

Hotel Indigo

Hotel Indigo

* 1 866 246 3446

avid hotels

avid hotels

* 1 877 495 2843

Even Hotels

EVEN Hotels

*1 855 879 3836

voco

voco

*1 888 511 8626

IHG Army Hotels

IHG Army Hotels

* 1 877 711 TEAM (8326)

Mr & Mrs Smith

Mr & Mrs Smith

* 1 877 666 3817​

Reservation Numbers by Region

United States:
IHG

IHG

*1 877 424 2449

Six Senses

Six Senses Hotels Resorts Spas

*1 855 496 0109

Regent

Regent Hotels & Resorts

*1 866 773 4368

Holiday Inn

† Holiday Inn

*1 800 465 4329

Holiday Inn Express

Holiday Inn Express

*1 800 465 4329

Crowne Plaza

Crowne Plaza

*1 800 227 6963

Intercontinental

†† InterContinental

* 1 800 424 6835

Kimpton

Kimpton Hotels & Restaurants

* 1 800 546 7866

Staybridge Suites

Staybridge Suites

* 1 800 238 8000

Candlewood Suites

Candlewood Suites

* 1 888 226 3539

Hotel Indigo

Hotel Indigo

* 1 866 246 3446

avid hotels

avid hotels

* 1 877 495 2843

Even Hotels

Atwell Suites

(833) 428 9355 or (833) 4ATWELL

Even Hotels

EVEN Hotels

*1 855 879 3836

voco

voco

*1 888 511 8626

Mr & Mrs Smith

Mr & Mrs Smith

* 1 877 666 3817​

IHG Army Hotels

IHG Army Hotels

* 1 877 711 TEAM (8326)

Mexico:
IHG

IHG

800 000 0404

Intercontinental

†† InterContinental

800 690 9352

Kimpton

Kimpton Hotels & Restaurants

800 980 9811

Holiday Inn

† Holiday Inn

800 009 9900

Crowne Plaza

Crowne Plaza

800 227 6963

Mr & Mrs Smith

Mr & Mrs Smith

800 880 4515​

Additional Countries/Regions:
Argentina

ARGENTINA

* 0800 666 2781

Bermuda

BERMUDA

* 1877 424 2449

Brazil

BRAZIL

* 00800 770 0858

Chili

CHILE

* 800 914 288

Colombia

COLOMBIA

* 01800 519 0386

COSTA RICA

COSTA RICA

* 0800 041 1005

DOMINICAN REPUBLIC

DOMINICAN REPUBLIC

* 1800 203 9608

ECUADOR

ECUADOR

* 1800 001 356

EL SALVADOR

EL SALVADOR

* 213 67606

GUATEMALA

GUATEMALA

* 2375 2686

NICARAGUA

NICARAGUA

* 7877 7910

PANAMA

PANAMA

* 00800 203 0041

PERU

PERU

* 0800 74 518

PUERTO RICO (SPANISH)

PUERTO RICO (SPANISH)

* 1855 200 3212

URUGUAY

URUGUAY

000 413 5985 591

VENEZUELA

VENEZUELA

* 0800 777 8880

Mainland China:
Mainland China

Mainland China

* 800 830 4088

Mobile Phone Users

Mobile Phone Users

* 400 88 40 888

Six Senses

Six Senses Hotels Resorts Spas

* 400 889 4800

Regent

Regent Hotels & Resorts

* 800 3327 3327

Kimpton

Kimpton Hotels & Restaurants

* 400 83 09 282

voco

voco

* 800 3411 3411

Mr & Mrs Smith

Mr & Mrs Smith

* 400 83 09 380​​

Additional Countries/Regions:
IHG

IHG (English)

+61 2 9935 8371

IHG

IHG (Chinese)

*86 21 2033 4888

IHG

IHG (Japanese)

+81 3 4565 4135

Vignette Collection

Vignette Collection (Australia)

* 1800 221 335

Six Senses

AUSTRALIA

* 1800 978 681

Australia

AUSTRALIA

* 1800 HOTELS

Mr & Mrs Smith

AUSTRALIA

* 1800 512 098​​

Brunei

BRUNEI

** 8014 459

Six Senses

HONG KONG

* 800 969 743

Hong Kong

HONG KONG

* 800 965 888

Mr & Mrs Smith

INDIA

* 000 800 050 2068​

India

INDIA

+000 800 050 1933

Indonesia

INDONESIA

*001 803 016 0061 /
*007 803 016 0061

Six Senses

JAPAN

* 120 829 718

 

Japan

JAPAN

* 0120 381 489

 

Macau

MACAU

* 0800 738

Malaysia

MALAYSIA

* 1800 801 881

New Zealand

NEW ZEALAND

* 0800 801 111

Phillipines

PHILIPPINES

* 1800 1110 2295

Singapore

SINGAPORE

* 800 101 3848

South Korea

SOUTH KOREA

* 00 798 142 030212

Six Senses

SRI LANKA

(112) 029 166

Sir Lanka

SRI LANKA

(011) 2422 145

Taiwan

TAIWAN

* 0080 186 3388

Six Senses

THAILAND

* 1800 019 480​​

Thailand

THAILAND

* 001 800 656 888

United Kingdom:
IHG

IHG

* 0800 40 40 40

Six Senses

Six Senses Hotels Resorts Spas

* 0800 458 4466

Regent

Regent Hotels & Resorts

* 00800 3327 3327

Holiday Inn

† Holiday Inn

* 0800 40 50 60

Holiday Inn Express

Holiday Inn Express

* 0800 43 40 40

Crowne Plaza

Crowne Plaza

** 00800 8222 8222

Intercontinental

†† InterContinental

** 00800 1800 1800

Kimpton

Kimpton Hotels & Restaurants

** 00800 4444 5566

Staybridge Suites

Staybridge Suites

* 0800 9884663

Hotel Indigo

Hotel Indigo

* 0800 3898100

voco

voco

** 00800 3411 3411

Mr & Mrs Smith

Mr & Mrs Smith

* 01456 493 210

Most Countries/​Regions:
Holiday Inn

† Holiday Inn

** +800 80 800 800

Holiday Inn Express

Holiday Inn Express

** +800 80 800 800

Crowne Plaza

Crowne Plaza

** +800 8222 8222

Intercontinental

†† InterContinental

** +800 1800 1800

Kimpton

Kimpton Hotels & Restaurants

** +800 4444 5566

voco

voco

** +800 3411 3411

Additional Countries/Regions:
IHG

IHG

+44 371 942 9121****

AUSTRIA

AUSTRIA

* 0800 298 595

BELARUS

BELARUS

+375 (8) 256293044

BELGIUM

BELGIUM

* 0800 199 77

DENMARK

DENMARK

* 080711 165

FINLAND

FINLAND

* 0800 113 113

Six Senses

FRANCE

* 0805 542 357

Mr & Mrs Smith

FRANCE

*0800 945 718

FRANCE

FRANCE

* 0800 905 999

Six Senses

GERMANY

* 0800 7 23 62 16

GERMANY

GERMANY

* 0800 1 87 30 61

GEORGIA

GEORGIA

0800008079

Mr & Mrs Smith

GREECE

* 00800 123 469

GREECE

GREECE

* 00800 1612 203 0036

HUNGARY

HUNGARY

* 06 800 80321

IRELAND

IRELAND

* 1800 553 155

Mr & Mrs Smith

ITALY

* 800 145 673

ITALY

ITALY

* 800 877 399

LITHUANIA

LITHUANIA

* 8 800 220 83

LUXEMBOURG

LUXEMBOURG

* 800 22 790

NETHERLANDS

NETHERLANDS

* 0800 022 1155

NORWAY

NORWAY

* 800 18 937

POLAND

POLAND

* 00800 12 15 820

PORTUGAL

PORTUGAL

* 800 45 00 76

PORTUGAL

PORTUGAL

* 800 45 00 76

RUSSIA

RUSSIA

+7 (8) 4951800398

Mr & Mrs Smith

SPAIN

*800 098 108

SPAIN

SPAIN

* 900 993 119

SWEDEN

SWEDEN

* 020 793 793

SWITZERLAND

SWITZERLAND

* 0800 080 777

UKRAINE

UKRAINE

*0800 800 180

Israel and South Africa:
ISRAEL

ISRAEL

* 180 945 3777

SOUTH AFRICA

SOUTH AFRICA

* 0800 008 727

Holiday Inn

† Holiday Inn

** +800 80 800 800

Holiday Inn Express

Holiday Inn Express

** +800 80 800 800

Crowne Plaza

Crowne Plaza

** +800 8222 8222

Intercontinental

†† InterContinental

** +800 1800 1800

Kimpton

Kimpton Hotels & Restaurants

** +800 4444 5566

Additional Countries/Regions:
IHG

IHG

+973 65 00 97 75

BAHRAIN

BAHRAIN

* 6500 9895

EGYPT

EGYPT

* 0800 00 096 91

JORDAN

JORDAN

* 0800 22 666

KAZAKHSTAN

KAZAKHSTAN

*08 800 555 71 04

KUWAIT

KUWAIT

2206 9159

LEBANON

LEBANON (Ask for 866 866 7556)

*** (01) 426 801

Mr & Mrs Smith

MOROCCO

*0800097100

OMAN

OMAN

* 800 744 65

PAKISTAN

PAKISTAN

* 00800 90 033 049

QATAR

QATAR

* 0800 100 844

SAUDI ARABIA

SAUDI ARABIA

*800 8 500 730

TURKEY

TURKEY

* 00 811 213 12 12

Six Senses United

UNITED ARAB EMIRATES

* 800 012 0003

UNITED ARAB EMIRATES

UNITED ARAB EMIRATES

*0800 017 0050

* Most telephone numbers are freephone. We recommend you check with your telephone network supplier whether any additional or local connection charges apply for the use of freephone numbers.

** This is an International Freefone Number: '+' refers to '00' in most countries/regions or '001', '011' in other countries/regions. The number can be dialed from the following countries/regions using most carriers: Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Hungary, Ireland, Israel, Italy, Luxemburg, Malta, Netherlands, Norway, Poland, Portugal, South Africa, Spain, Sweden, Switzerland and the UK. Alternatively, call your country/region-specific number or +44 (0) 371 942 9121 (from UK, phone company's access charge; outside UK, international calling rates apply).

*** Two stage freephone number

****Calls from mobiles will be higher. When dialled from outside UK, international calling rates apply. Alternatively outside UK, dial +44 (0) 371 226 1111. International calling rates apply.

† Telecommunications services for the hearing impaired available in these countries/regions: 1 800 238 5544 (TTY ONLY)

†† Telecommunications services for the hearing imparied available in these countries/regions: 1 888 442 5050 (TTY ONLY)