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Guest Reviews

Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.

Review
Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
75%
Recommend This Property

Overall Experience

3.9

based on 1808 reviews
75%
Recommend This Property

Ratings Breakdown

1808reviews

  • 5 Stars
    839
  • 4 Stars
    430
  • 3 Stars
    215
  • 2 Stars
    177
  • 1 Stars
    147

Comfortable and Pleasant Stay

By

09 December 2019

platinumelite

Traveled for Business. Bed and Pillows very comfortable , refreshing sleep . Great Breakfast . The grounds and lawns are good to take a light walk with some artificial waterfalls making hot pleasant .

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Great bed and balcony!

By

08 December 2019

platinumelite

Great place to stay. Silly that you have to pay extra to park there.

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Buen presio=mal calidad

By

08 December 2019

No funcciona casi nada electronico.Calefaccion,enchufes...
Limpieza esta fatal(por de bajo de la cama)

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little oasis

By

05 December 2019

I really enjoyed this hotel and I'm looking forward to staying here again! Tucked nicely off of the freeway, but still super accessible, plus you're so close to golfing, the airport, and all SD things!

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Beautiful atmosphere and comfortable bed

By

04 December 2019

club

Love how everything looked and very much comfortable. And friendly staffed

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Great place to stay

By

03 December 2019

Great location for cycling and history enthusiasts.

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Good for the price

By

03 December 2019

This place was very nice. The TVs are small I wish they where bigger. Also I wish they had a key drop box for check out.

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Stay

By

02 December 2019

club

Great place to stay. Great location, easy access to room from parking, fast elevators.

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Great place to stay

By

30 November 2019

Love this hotel! The balcony and courtyard are amazing! Room was nice the food was great and the staff was awesome! Thank you I will be coming back for sure!!

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Todo viejo y con poco mantenimiento. Pero excelente ubicación

By

28 November 2019

platinumelite

El hotel se quedó en los 70s.
Tiene excelente ubicación
Personal amable

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Great stay/needs improvement

By

27 November 2019

I think this is a great place to stay. I just think parking should be included. If you pay to stay where else are you supposed to park if you don't pay for parking.
I love the layout. I especially like that they all pretty much have balconies. The beds are comfortable. And the pool is heated. I really enjoyed my stay.
I must say that the vents need to be cleaned. My allergies went crazy until I aired out the room.
The staff is friendly and very professional.

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Disappointing experience

By

24 November 2019

platinumelite

I normally love my experiences with IHG and stay there frequently. Previously, I have had nothing but positive stays. However, this was not up to IHG's standards. The bathroom had no shampoo/conditioner/lotion and the toilet had no been flushed from the previous use. Also, there were no included breakfast options because I used points to purchase the room, something I have not experienced at other IHG properties.

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