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Hotel Reviews
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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
89%
推荐此酒店

整体体验

4.5

基于 1308 评论
89%
推荐此酒店

Ratings Breakdown

1308评论

  • 5 星级
    924
  • 4 星级
    193
  • 3 星级
    94
  • 2 星级
    53
  • 1 星级
    44

Too dirty to stay there.

By

2022 一月 13

platinumelite

I don't write reviews unless something is exceptionally good, or exceptionally bad. This hotel qualifies. The room floor was so dirty that we did not dare take off our shoes. Although the bed was made, it was quite obvious that the room had not been cleaned. The desk staff was too busy with other guests to respond to us. Housekeeping, maintenence personnel and even uniformed security were all on their cellphones, oblivious to anything else. We waited for quite a while, but out of frustration just ended up leaving and getting a room at a different hotel. Afterward, complained to guest relations at the hotel, hoping they would at least credit back my night's stay, but instead I got an email response from someone in the "catering" dept. saying they were sorry about the issues, but hoped we would stay there again. The place seems to lack any professional supervision or oversight.

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NO Water in Room

By

2022 一月 05

platinumelite

Discovered around 12:30PM on second day of our stay we had no water to the tap, shower or toilet. Front desk was aware that water had been shut off but could not advise just when it might be restored. It was NEW YEARS EVE. We needed to get ready for planned activities. Friends offered to let us get cleaned up and stay with them, so we advised the hotel we were leaving. Ask for a refund of our room charge. Still waiting for resolution. 1/5/2022

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Not inviting rooms

By

2021 十二月 29

I have stayed at IHG Hotels for many years. This was my first experience at an "Even" Hotel.
Lobby and facilities were very nice. The rooms were not inviting at all. Found it to be very minimal, "cold" and did not feel comfortable at all. Don't get me wrong, the bed was comfortable...but the room felt like you were staying in a Hospital room. I did nit feel "at home" at all. We checked out very early the next morning...normally I relax for a while before checking out, but I was ready to go at 7AM.
I know they have to take measures for Covid, but me room and a very heavy smell of bleach...almost overpowering.
In the future I will stick with the the Holiday Inn or Holiday Inn Express.
Maybe some people like the "Hospital like atmosphere"....but for me, I like the inviting and home like feel in a Hotel.

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Hidden Gem

By

2021 十二月 21

platinumelite

Hidden Gem

When we checked in, we were greeted with a happy staff. We arrived a little early and staff was able to accommodate a checkin for us. We were constantly going in and out, and we were always greeted with big smiles and a hello. The room was well appointed and the bed and pillows were very comfortable. The signs that were posted about Covid were great. It made us feel very comfortable. Even the manager, Cecelia Maddi, was welcoming. Staff learned from the top. Great place to stay. The location is perfect. On a lake, near eateries and a mall.

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Hidden Gem

By

2021 十二月 19

platinumelite

When we checked in, we were greeted with a happy staff. We arrived a little early and staff was able to accommodate a checkin for us. We were constantly going in and out, and we were always greeted with big smiles and a hello. The room was well appointed and the bed and pillows were very comfortable. The signs that were posted about Covid were great. It made us feel very comfortable. Even the manager, Cecelia Maddi, was welcoming. Staff learned from the top. Great place to stay. The location is perfect. On a lake, near eateries and a mall.

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Great place, great space and great dinner!

By

2021 十二月 19

Came into town for work. The hotel was clean, had workout gear in the room and the restaurant was on point!

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Sarasota stay

By

2021 十二月 12

club

I wanted a decent place to stay for a week and gave this hotel a try. Website boasts cleanliness. Hotel lobby was clean, room was not. Upon arrival I wiped down all desk

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Close enough to all the places I was going

By

2021 十二月 12

Quiet area. Basic breakfast of toast coffee yogurt shower in my room was horrible pillows too thick to get comfortable it was only 4 nights

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Needs Refreshed

By

2021 十二月 09

The pictures online are very nice, but the property itself is nice but could use a refreshed.

The entry and lobby are bright and inviting. The front desk staff was accommodating and pleasant. The gym is next door and looked very nice and updated. The restaurant had a decent menu though we didn't eat there. We thought about getting a beer but all the taps had cups on them like they were out of order so we went out instead. Breakfast was what you would expect at a catered meeting, not an IHG property. Bagel, toast, yogart, juice

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Great hotel

By

2021 十二月 08

Great hotel. Very clean . Awesome customer service. Breakfast was hot and fresh

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Impressive

By

2021 十二月 08

From the moment we walked in the modern/ inviting lobby to the awesome fitness center w/quality equipment. The room! We walked in after the impressive area outside of our room, we walk in

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Bathroom

By

2021 十二月 06

It was difficult for 2 people to be in the bathroom at the same time. The door should have opened the other way. It was easy to be hit by the door if someone was brushing theirs teeth and someone tried to come in. Also the toilet was too low.

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