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آراء النزلاء
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التجربة الكاملة

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وفقًا لـ 627 آراء
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Ratings Breakdown

627آراء

  • 5 نجوم
    333
  • 4 نجوم
    153
  • 3 نجوم
    63
  • 2 نجوم
    44
  • 1 نجوم
    34

Not Bad

By

أبريل ٠٢, ٢٠٢٠

Clean hotel. Comfortable rooms with good facilities. The draught beer was warm, so had to settle for bottled stuff. The staff were very friendly. The toaster was broken at breakfast.

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Bar

By

أبريل ٠١, ٢٠٢٠

club

Expensive drinks, no draught ale on offer only lager.

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Excellnt

By

مارس ٢٤, ٢٠٢٠

Really comfy beds , clean warm and quiet onlybissue was not being able to purchase drinks early hours

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Great friendly service by front of house staff

By

مارس ١٨, ٢٠٢٠

club

Would recommend this hotel for having everything you need when staying away from home

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Over night stay

By

مارس ١٨, ٢٠٢٠

The holiday Inn hotels are really good and I always enjoy my stay with them

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No hot water

By

مارس ١٧, ٢٠٢٠

Small room, no hot water, restaurant was not open in the evening. Staff miserable

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Helpful, friendly staff

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مارس ١٢, ٢٠٢٠

Hotel offers good value, staff very helpful and easy to access from the motorway network. Good location for a small business meeting.

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Clean and comfortable

By

مارس ١١, ٢٠٢٠

club

Very clean , in a good position to travel to Cannock town,

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Brilliant hotel with great service

By

مارس ١٠, ٢٠٢٠

The hotel is very clean and staff are very polite and helpful..
.. Very good service from the staff and comfortable bed and room.... Nice clean bathroom too. Would definitely recommend this hotel.

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No heating, bad pillows,

By

مارس ١٠, ٢٠٢٠

Hotel is in a good location, however on arrival in the carpark, I went over a piece of kerb not visible in the dark. Staff were pleasant. On entering my room is was freezing and I switched on the air con and was patient waiting for it to kick in but it didn't. It was too late so I went to bed frozen stiff. It didn't help that the pillows were lumpy either. Hardly slept as I was so cold. I had to leave early, so I wanted a quick shower, however it was a disabled room with a pull cord shower which I pulled. Pressed buttons on shower and nothing worked then I finally noticed the small sign on the other wall on how to operate the shower. Told me to press the button on the shower box. Pressed the 2 buttons but nothing happened. I had to call reception to come and get it to work. It was the base of the shower box- the width of the box to press, not a 'button'. So the signage needs to be corrected. The bathroom wasn't the cleanest - shower had water marks and the glass shelf had dirt marks along with one glass upturned (obviously been used before and not cleaned).The sink is so small, just enough room to wash your hands. Couldn't fill my kettle in it. The hairdryer could do with being replaced to something newer. Old style one that one needed to hold a button down whilst drying which is sore on your hands. Lastly, there was an annoying green light shining past the side of the curtains which didn't help.

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INEPT

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مارس ٠٦, ٢٠٢٠

All was going well, nice check in, nice evening meal, nice room.
Then I get to sleep and I receive a phone call from reception DEMANDING I go up to the resturant and pay for my evening meal. I try and explain that I have paid and I have my receipt in front me. NO YOU HAVE TO GO UP TO THE RESTUARANT NOW AND PAY is the abrupt and rude answer.

So I get dressed. go up to restuarant to find that reception has called the WRONG room. 3 hours later a further phonecall from reception AGAIN WAKING ME UP. There is a problem with my room service order, er no there isnt because I havent made one THEY HAD CALLED THE WRONG ROOM AGAIN!!!

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Wonderful Service

By

مارس ٠٣, ٢٠٢٠

Thanks to everyone at the Holiday Inn Cannock for their helpfulness and attention to detail. The views from the top floor restaurant are remarkable. I must compliment the food & drink which was impressive and always served with a smile.

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