 Guest Reviews
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78%
Recommend This Property
Overall Experience 4
78%
Recommend This Property
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Open Gallery
Good location
ByS Roy
October 19, 2021
Good location just off the motorway
Parking can be a bit difficult, but the car park feels safe and secure.
Check in and check out was easy and the staff courteous.
Sub-standard hotel just off M6
ByJD1966
October 19, 2021
A very disappointing stay. Despite arriving at around 17:00 with the promise of "ample parking" I struggled to find a space. Plenty spaces but most are designated to surrounding businesses. Arriving later you could chance your luck using these but would need to be away by 07:30 the next day. Staff were uninspiring. Any pretence around COVID- safety has gone. Cleanliness of room was not good - black mould in bathroom. TV was tiny. Air conditioning/ heating wasn't working although the room temperature was okay. Room furniture damaged/ in need of repair. There are 13 floors to this hotel but only one lift. The Skyline bar/ restaurant on the 12th floor has fantastic views but is uninspiring inside. The food is poor-quality pub grub at best. I was very disappointed - this is well below what I would expect from the Holiday Inn brand.
Faulty AC again
ByAillieMc
October 18, 2021
Used this hotel for the second time due to the location but the AC was faulty again, I reported this and had to change rooms, same as last time, why cant the hotel just fix it.
Good efficient and clean
ByBusiness Joe
October 17, 2021
Good business hotel, clean tidy and quiet. Parking available. Recommended
Excellent experience
ByFME2017
October 14, 2021
Excellent staff, facilities, location. We have stayed here many times before, and actually had our wedding here! We can highly recommend Holiday Inn Cannock.
Not up to Holiday Inn Standard
ByBystander123
October 04, 2021
This hotel is in the middle of a industrial/retail area with little parking spaces and signs threatening clamping in the non hotel allocated available spaces. The hotel does not feel relaxing as reception and lobby area very small, the gym was closed (Covid, but its the only Holiday Inn hotel gym I know that is still closed due to Covid). Asked if I was eating in Hotel, I said yes and then when I went to the restaurant it was clod and then told no tables for over an hour and room service is at least 45 minutes so had to drive to find somewhere to get food. Breakfast is self service just like it is at holiday inn express only here you have to pay for it. The room is ok, bed too soft for me and water pressure is just ok/poor. Overall its an OK hotel, short of the expectations of a Holiday Inn hotel.
Great staff
ByDR13
September 26, 2021
It would be 5 stars all round but for the lack of tables in the restaurant, not sure why they don’t do a booking service for tables then you will know to order room service of go and wait
Average
ByDean
September 25, 2021
Dated hotel, potential for nice bar / restaurant if it was open
Convenient and comfortable stop over
ByFJ83
September 15, 2021
Just off motorway, this hotel is a convenient stop over. Room was quiet and comfortable, which was the main requirement for me as I needed a good night's sleep before continuing my journey the next day. Good shower room, although the water did not drain quickly so I was standing in 10cm of water. Although towels were good the bath mat was ragged - not as expected for a hotel of this standard. Also a coffee machine would have been nice rather than instant coffee sachets. However, bed was comfortable with good pillows and there was a good range of TV channels.
Avoid if you can.
ByPolly
September 14, 2021
Food in restaurant clearly freezer to microwave to plate. Steak pie dry and hard crust. Inedible "gravy"
Room was OK but with no ventilation it was overheated and stuffy.
Bar staff friendly. Bar prices reasonable.
Adequate parking on site.
Few if any local facilities (pubs, restaurants, hairdressers etc)
Smoking area immediately outside the main entrance with cigarette litter and smell to pass through on entering and leaving.
Average, where is the gym?
ByGeoff
September 13, 2021
Disappointed. The gym is not available, despite being advertised on the website Mark on the bedsheets Noisy air-conditioning
Staff friendly, but doesn't make up.for shortcomings of hotel
Difficult to sleep
ByHotelDee111
September 08, 2021
A clean and friendly hotel, but struggled to sleep. There was no air on the top floors making the room too hot to comfortably have a good nights rest, and despite the curtains being thick you could still see the bright green glow of the outside of the building coming through the small gaps lighting up your room as you try and drift off…much less green glow than when I stayed many years ago but it’s still there and hard to block out.