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وفقًا لـ 993 آراء
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Ratings Breakdown

993آراء

  • 5 نجوم
    635
  • 4 نجوم
    188
  • 3 نجوم
    63
  • 2 نجوم
    55
  • 1 نجوم
    52

Excellent

By

مايو ٢٢, ٢٠٢٠

platinumelite

Staff was friendly, room was clean, bathroom was clean, bed was comfortable. Wish the pool and gym were open, but I understand with the Covid precautions. Overall great stay. Thank you!

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Review

By

أبريل ٠٧, ٢٠٢٠

club

The hotel is very clean very friendly will stay again! Can’t wait to try the breakfast

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Stay at the Holiday inn Mc Kinney TX

By

أبريل ٠٦, ٢٠٢٠

I really enjoyed my stay at the hotel, it was very clean, very comfortable with helpful staff members and they were friendly.

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Home away from home

By

أبريل ٠٣, ٢٠٢٠

My wife and I have stayed in this hotel at least 30 times on our trips to Dallas. The staff is friendly and efficient and it's just a comfortable place to spend time, shop at the nearby outlet mall, and meet up with our daughter's family.

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Lovely restaurant

By

أبريل ٠١, ٢٠٢٠

club

The staff that worked at the bar and restaurant was so nice. The breakfast buffet was so good. The manager was so nice and went out of his way to make us feel welcomed.

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Nasty hotel

By

مارس ٣١, ٢٠٢٠

platinumelite

This hotel was one of the most disappointing hotels I’ve stayed at with IHG. From the grime on the toilets, gum on the walls, cups being left from previous guests, trash not taken out.. I do not recommend this hotel to anyone.

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Excellent lication

By

مارس ٢٩, ٢٠٢٠

platinumelite

Very clean and easy access to shopping and restaurants. Very safe.

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Disappointing

By

مارس ٢٥, ٢٠٢٠

Hard to know where to start. It had been approximately 4 years since I had last stayed at this hotel and I had good expectations. These were soon lost. The service at the hotel particularly by the hotel reception staff was so poor it became almost laughable.
On arrival I got the impression I was disturbing the lady on reception. I was certainly interrupting her private phone call, a situation I soon understood to be her default condition. She was most disappointed at the length of my stay (11 nights) as it meant that she had to write out 11 breakfast tokens. Her memory of this soon lapsed as the next two days on returning from work at the end of the day my room keys failed to operate at which point she would ask me the same questions of "which room and how long are you staying/" On the second occasion she even asked me if my room had been cleaned properly which I found particularly funny as clearly I couldn't get in my room to check this, hence I was stood in front of her. The room cleanliness question had been spurred by the challenge from myself that in my opinion pulling the duvet into a slightly tidier position did not constitute housekeeping. The bed was unmade, the trash not emptied and shower not cleaned of the very long hair that most certainly had not come from my head. When actually getting into my room to inspect the 'special clean' it was scheduled to get I found, an unmade bed, trash not removed but a lot of extra towels. Maybe my expectations were too high. Given the current climate I was not terribly reassurred by the statement we're having problems because most of the housekeeping staff is off sick !! Good to know the people accessing all of the hotel bedrooms are in poor health. The Do Not Disturb notice promptly went on the door. No discernible difference in housekeeping anyway.
On check-out I had ask for a late departure on returning to the hotel at lunch time it was interesting to see another female receptionist asleep at the front desk. Can't remember ever seeing that before in an IHG hotel. Four years ago I would probably have rated this hotel above 4 but not any more. I'll be looking for an alternative in the future.

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Great service

By

مارس ٢٤, ٢٠٢٠

Over all stay was great. Your employees are of great help to meet out needs.

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Amazing service and great hotel

By

مارس ١٦, ٢٠٢٠

club

When I travel for business I will only stay here the manager was so friendly and took pride in his hotel, himself and the staff were cleaning and the hotel did smell clean when walking in

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Sleep

By

مارس ١٠, ٢٠٢٠

club

Trash truck run about 6:30 in the morning and made the most Earth shaking racket I ever heard.I jumped out of bed and thought there was a gang outside trying to break in.

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Nice place

By

مارس ٠٩, ٢٠٢٠

platinumelite

Some issues. Manager was very nice. Surprised simple bathroom fixtures were hanging down or loose. No biggie but 5 min and a screwdriver and all that stuff is fixed. Other than the bathroom and smelly fridge, the room was really nice. Bed was very comfortable.

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