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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
92%
推荐此酒店

整体体验

4.5

基于 1755 评论
92%
推荐此酒店

Ratings Breakdown

1755评论

  • 5 星级
    1247
  • 4 星级
    311
  • 3 星级
    96
  • 2 星级
    59
  • 1 星级
    42

Grandpa

By

2020 十一月 25

Mattress was very comfortable - room was clean with items to wipe hard surfaces. No real breakfast options.

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One of our Favorite Hotels

By

2020 十一月 24

This property is one of our favorite pet-friendly hotels we have used in our travels.
Staff is courteous, rooms are clean, beds are super-comfortable....and there is a bar!

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Great stay!

By

2020 十一月 23

platinumelite

Great atmosphere for family travel! Will definitely use this as our go to hotel while traveling.

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A Good Place to Stay

By

2020 十一月 18

club

Found a nice place to stay it was sanitized and clean nice staff very close shaping mall and food market

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Breakfast

By

2020 十一月 18

Everything was great except for the breakfast setup. You had to buy breakfast if you wanted it, and prices were not cheap so I skipped it. First Holiday inn I have stayed at without free breakfast of some kind.

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Always a great stay

By

2020 十一月 16

Love this hotel. One of the best in IHG. I could go on and on but it is truly “the best”

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An example of what a hotel can be.

By

2020 十一月 15

The Holiday Inn Charleston West in West Virginia is a showcase of excellent customer care, service, cleanliness, and providing the customer an enjoyable stay.
Aside from the comfortable room, the meeting room I used was set up perfectly. I just needed to plug in my laptop and start the meeting. The personal service and friendliness I witness is a testimony to a dedicated and caring staff. I travel extensively and I can honestly say this is a hotel that I will look forward to returning to.

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Great Stay

By

2020 十一月 12

club

The staff was extremely friendly and the room was nice. I did not like the location of the room but everything else was wonderful.

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Great service

By

2020 十一月 11

The staff made my stay so much better. Friendly faces and attitudes were great to see on my long stay.

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Comfy but not clean

By

2020 十一月 05

club

Someone had shaved in the bathtub and there was hair everywhere. Disgusting.

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Seniors who travel

By

2020 十一月 02

We have stayed here on our way to Florida and on our return to Michigan. The staff is friendly and fun. They provide treats and hugs for my dog Higgins . This time he got a toy! As a teacher I enjoy the camaraderie of the staff when they have contests among themselves. We have stayed numerous times including the initial recognition of Covid when hotels were unsure of what to do. They’ve done a great job keeping us safe.

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Great reception and friendly staff!

By

2020 十一月 02

platinumelite

We were greeted late in the evening by pleasant front desk personnel. Quick check-in and nice room. Very quiet and restful sleep.

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