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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.5

based on 858 reviews
91%
Recommend This Property

Ratings Breakdown

858reviews

  • 5 Stars
    592
  • 4 Stars
    157
  • 3 Stars
    52
  • 2 Stars
    34
  • 1 Stars
    23

Comfortable beds and quiet room

By

July 25, 2017

club

The room was clean, comfortable and QUIET. We were exhausted and the whole family slept so well because everything was so quiet.

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Check all arrangements before boooking

By

July 25, 2017

club

We did not read everything properly when seeking the hotel stay. We thought we were going to a HIE but this was a regular HI. It was our mistake and so we did not experience what we had anticipated with the typical HIE experience we have when staying in the Charleston WV area.

We are the quick in and out type people and like to stay at the newer facilities right near the highway.

The overall stay was good but out expectations were different. Just trying to paint the proper picture and not give a review that does otherwise.

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Fun employees

By

July 24, 2017

My best friend and I had gone here for this past weekend. We both had a fun time, and the employees were awesome. Slater is who checked us in was very nice and made us feel welcome. Monica I think is the head of housekeeping was awesome to talk to, very proud of what she is doing. I forget her name, but she was our waitress for breakfast on Sunday morning, she was blonde, skinny and average height she was on top of things during breakfast. I hope they keep up with the good work and I will be sure to come back very soon.

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Charleston, WV

By

July 24, 2017

club

Very Clean Hotel. Love the pool area. Enjoyed the breakfast, much better than having just bagels and cereal. My only complaint is the stay was a bit on the expensive side.

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Parking, comfort of the bed, room was clean.

By

July 22, 2017

club

It was easy to find, parking was great! Hotel staff were awesome and I loved the parrott!

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Holiday inn charleston wv

By

July 21, 2017

club

Enjoyed our stay immensely. Would definitely stay there again. Staff wonderful.

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wonderful experience

By

July 21, 2017

club

I enjoyed our experience at our stay. Next time we come we will use the saltwater pool!!

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Comfortable and friendly

By

July 20, 2017

platinumelite

Clean, comfortable, friendly and convenient. Meets all the essentials. Highly recommend for your next stay in Charleston

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Best Hotel for its money

By

July 20, 2017

Best hotel we stayed at on our trip from Alaska to North Carolina. Amazing pool for our three girls, and outstanding service overall

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Clean and fresh!

By

July 20, 2017

club

We arrived late and tired and were pleased to find a clean room with fresh, crisp linens. Very comfortable bed.

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In door pool

By

July 19, 2017

Nice quiet place in which you can relax, enjoy the in pool

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Holiday Inn

By

July 19, 2017

Great stay! I enjoyed my time there I will return and stay again.

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