Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Your session has expired. Please sign in to your profile
Hotel Features

Located in the heart of the Kanawha Valley, our freshly designed conference and meeting rooms and public areas offer the best amenities and features. Our indoor recreation complex is perfect for recharging or relaxing. The complex includes a heated indoor pool with wading area, hot tub and state-of-the-art fitness center. Take a break on our outdoor deck alongside our large fireplace and grill.

Business Services

  • On-Site Business Center
  • Business Center is open 24 hours a day
  • Printer
  • Copying
  • Scanner
  • Office supplies available

Entertainment & Recreation

  • Basketball, Indoor Pool, Racquetball Courts, Expanded Fitness Center, etc.
  • Indoor Pool
  • Heated Indoor Pool
  • Indoor Children's Pool
  • Indoor Whirlpool
  • Indoor Pool Hours of Operation: 6:00 AM to 11:59 PM
  • Outdoor Pool Hours of Operation: 10:00 AM to 9:00 PM
  • Pool Open from: 28-May-2021 to 04-September-2021
  • Our sensational heated indoor saltwater pool is available to registered guests, only. Due to Covid-19 restrictions, there may be a limit on the number of people permitted in the pool area, and that limit is determined by the current CDC recommendations and West Virginia governor's orders. POOL/EXERCISE ROOM: To ensure that the use of the pool is available to all hotel guests, The Holiday Inn & Suites Charleston West has implemented a No Pool Party Policy. Our pool/exercise room is available for registered guests only, so due to the limited number of guests that can be in the pool and fitness areas at once, visitors of guests are not permitted in the pool or exercise room. The pool/exercise room is located on the ground floor and is open from 5:30 a.m. to 11:59 p.m. Adult supervision is required for all children under the age of 13. No life guard on duty. No dogs, or smoking is allowed in the POOL/EXERCISE room area. Food and drinks must be purchased from our restaurant to be inside the Pool area. Wrist Bands may be issued according to room type upon check in, and limitations on the amount of time individuals may spend in the pool may be required.
  • Live Entertainment
  • Cocktail Lounge
  • Live Entertainment
  • Barbeque Grills Available

Health & Fitness

Complimentary Fitness Center

Cardio and weight training equipment available. Water station available. Television in fitness center and attached to some equipment.

Hours of Operation: 6:00 AM to 11:59 PM

Fitness Center Equipment:Elliptical Machines, Free Weights, Stair Stepper, Stationary Bicycle, Treadmill

Fitness Center Type:EXTENSIVE

Last Renovation of Fitness Center Equipment:2012

Housekeeping & Laundry

  • Daily Housekeeping
  • Weekly Housekeeping
  • Full Service Housekeeping
  • Limited Housekeeping
  • On-site Guest Self-Laundry Facilities
  • Hours of Operation: 6:00 AM to 12:00 AM
  • Dry Cleaning Pickup/Laundry Valet
  • Same-Day Dry Cleaning
  • Hours of Operation: 7:00 AM to 3:00 AM

Internet Services

  • Wired Internet Available in Rooms, Suites, Business Center, Public Areas and Meeting Spaces.
  • Standard wired Internet service is free for all IHG® Rewards Club members
  • Wireless Internet Available in Rooms, Suites, Business Center, Public Areas and Meeting Spaces.
  • Standard Wireless Internet service is free for all IHG® Rewards Club members
  • Standard Wireless Fee: 0 USD

Added Value

  • Complimentary Coffee in Lobby
  • Concierge Services
  • Wake Up Calls
  • Baggage Hold
  • Storage Space Available
  • ATM/Cash Machine
  • Ice Machine
  • Safety Deposit Box Available
  • Notary Public
  • Convenience Store
Packages and Specials