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Hotel Features

Located in the heart of the Kanawha Valley, our newly renovated public meeting space and public areas offer the best in amenities and features. Our brand new indoor recreation complex is the perfect place for fun and relaxation. The complex includes a new indoor pool with wading area, hot tub and state-of-the-art fitness center. Take a break on our outdoor deck with large fireplace/grill.

Business Services

  • On-Site Business Center
  • Business Center is open 24 hours a day
  • Printer
  • Copying
  • Scanner
  • Office supplies available

Entertainment & Recreation

  • Basketball, Indoor Pool, Racquetball Courts, Expanded Fitness Center, etc.
  • Indoor Pool
  • Heated Indoor Pool
  • Indoor Children's Pool
  • Indoor Whirlpool
  • Indoor Pool Hours of Operation: 6:00 AM to 11:59 PM
  • Pool is for Registered Guests Only! POOL/EXERCISE ROOM: The Holiday Inn & Suites Charleston West enforces a No Pool Party Policy to ensure we can protect the hotel and our guests at all times. Our pool/exercise room is available for registered guests only. Visitors of guests are not permitted in the pool or exercise room. The pool/exercise room is located on the ground floor and is open from 5:30 a.m. to 11:59 p.m. Adult supervision is required for all children under the age of 13. No life guard on duty. No dogs, or smoking is allowed in the POOL/EXERCISE room area. Food and drinks must be purchased from our restaurant to be inside the Pool area. Wrist Bands will be issued according to room type upon check in.
  • Live Entertainment
  • Cocktail Lounge
  • Live Entertainment
  • Barbeque Grills Available

Health & Fitness

Complimentary Fitness Center

Cardio and weight equipment available. Water station available. Television in fitness center and attached to some equipment.

Hours of Operation: 6:00 AM to 11:59 PM

Fitness Center Equipment:Stair Stepper, Treadmill, Free Weights, Stationary Bicycle, Elliptical Machines

Fitness Center Type:EXTENSIVE

Last Renovation of Fitness Center Equipment:2012

Housekeeping & Laundry

  • Daily Housekeeping
  • Weekly Housekeeping
  • Full Service Housekeeping
  • Limited Housekeeping
  • On-site Guest Self-Laundry Facilities
  • Hours of Operation: 6:00 AM to 12:00 PM
  • Dry Cleaning Pickup/Laundry Valet
  • Same-Day Dry Cleaning
  • Hours of Operation: 7:00 AM to 3:00 AM

Internet Services

  • Wired Internet Available in Rooms, Suites, Business Center, Public Areas and Meeting Spaces.
  • Standard wired Internet service is free for all IHG® Rewards Club members
  • Wireless Internet Available in Rooms, Suites, Business Center, Public Areas and Meeting Spaces.
  • Standard Wireless Internet service is free for all IHG® Rewards Club members
  • Standard Wireless Fee: 0 USD

Added Value

  • Complimentary Coffee in Lobby
  • Concierge Services
  • Wake Up Calls
  • Baggage Hold
  • Storage Space Available
  • ATM/Cash Machine
  • Ice Machine
  • Safety Deposit Box Available
  • Notary Public
  • Convenience Store
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Packages and Specials