 Guest Reviews
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88%
Recommend This Property
Overall Experience 4.4
88%
Recommend This Property
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Open Gallery
January stay
ByJT51
26 January 2021
Nice clean hotel. Staff is friendly and helpful. Close to many food options.
Missed the old Chef
ByCLAB
22 January 2021
Everything was good. A lot different due to Covid19 but the quality and comfort of the rooms is still excellent overall.
I ordered Chicken Quesadillas from the restaurant and they were no good at all.. I miss the Chef and the front desks people and Grace especially.
Excelent place to relax
By
21 January 2021
It was a perfect place to stay overnight after missing my fight
Room not clean
ByRhill
21 January 2021
Please do not stay at this hotel. My stay was two weeks ago and I checked out as soon the lights were turned on. Crumbs of food was on the floor. During their pandemic I couldn’t take a chance. So I left. I requested a refund. I contacted corporate offices three times for them to tell me it’s nothing they can do.
Gracias
Byrod0812
20 January 2021
Gracias por acá volveré denuevo,, muy buena estadía y vendré pronto
Great place to stay
ByBig T in NC
20 January 2021
Good hotel. Was hoping bar would have been opened.
Nice but expensive for no breakfast
ByElena
19 January 2021
Breakfast is not included..nor did we see any coffee :( it was a disappointment that we not only had to go elsewhere.
Terrible stay, no Internet, overwhelming reek of cigarettes
ByJohn
18 January 2021
Room was disgusting. Popcorn ceiling l molding and falling in parts. Stunk horribly of cigarettes. Internet didn’t work. Front desk couldn’t have cared any less
Thank you, Holiday Inn Express and Suites!
ByRebecca
11 January 2021
I had a great experience at this location. I liked the staff individuals. The security was exceptional. The room was clean and quiet. I would highly recommend this location.
Clean and quiet and great atmosphere
BySkip
10 January 2021
Very clean and comfortable hotel. Very quiet no outside noise very courteous people at the desk
No hot water
ByAmber
08 January 2021
My only problem was when I went to shower there was no hot water
What a difference a room choice makes
Byckohnhorst
08 January 2021
I stayed at this establishment before Christmas and enjoyed it. This trip was totally different. My trip this time was a major let down. My last stay I was recognized as a loyal customer and upgraded to a king suite. Wow, pure class. I was told since I am a loyal customer and having a pet (paying almost the same cost as the room) it was the least they could do.
This trip, the gentlemen in front of me was greeted the same upgrade amenities, I was recognized as well but not with the upgrades. Instead, I was put into a room that should of been on the list for the latest renovations. The bathtub had cracks in it, it showed stains of calcium deposits, missing caulk in the corners. Patch work above the light switch... it was a disgrace for a room that cost me over 250 for 1 night. I can not blame the maid service at all for how they tried to make the room clean, it was the actual condition of the desk, furniture and carpet. When I asked the front desk about fees for the pet being 99% of what my room cost was, her comment was: "yep, that is the cost." My complaint is for a hotel that is well under occupancy, having a loyal customer why not reward that person rather than take advantage of them?