Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Book Now
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
79%
Recommend This Property

Overall Experience

4

based on 564 reviews
79%
Recommend This Property

Ratings Breakdown

564reviews

  • 5 Stars
    275
  • 4 Stars
    128
  • 3 Stars
    70
  • 2 Stars
    45
  • 1 Stars
    46

Excellent Hotel Stay

By

23 May 2017

club

Your staff and facilities helped turn a business trip into a vacation. Thank you.

Read More
Read Less

Short, but comfortable stay

By

20 May 2017

club

After driving for about 12 hours, we arrived late at night (11:00). The staff member at check-in was friendly and courteous. We went to our room, took showers, and went to bed. Although I was quite tired, I had some trouble getting to sleep; it took me about two hours. This was probably more because of the stress of driving all day than anything to do with the hotel. The room was warmer than I prefer, and the markings were worn off of the thermostat, so I couldn't adjust it easily. My husband appeared to sleep well. We got up fairly early the next morning (7:00) and checked out. My only real complaint about the hotel, aside from a non-working lamp on one side of the bed, was that, other than the desk, there were NO flat surfaces to put things down on. This was frustrating. There was a folding stand for our suitcase, but I had to put my backpack and the things from my pockets in a clear space on the floor. (My husband was using the desk for his.) Otherwise, the hotel was entirely adequate. The renovations did not cause any problems, though it will certainly look better when they are complete.

Read More
Read Less

Great Inn even w/o the Holiday !

By

19 May 2017

club

My wife and I recently stayed overnight at a property in the finger lakes Region which was very pleasant, made possible by their front desk manager who was extremely professional and welcoming. It is folks such as this that speak highly of any business or property and he certainly did. I wish I could remember his name for certain but my best guess is Steven. I hope I have that right.
Well done and thanks.
Vinny

Read More
Read Less

Great Staff Nice pool and Salon

By

18 May 2017

platinumelite

Nice hotel would like to see and stay after the remodel. Rooms and Pub need updating

Read More
Read Less

Friendly Staff

By

18 May 2017

club

I really enjoyed my stay... the indoor pool was a hit with my family and the small arcade located near the pool... the only thing is the rooms were a little outdated and the indoor room with the balcony facing the pool was stuffy. I also didn't like that there wasn't any windows facing outside

Read More
Read Less

Way below Expectations

By

17 May 2017

club

Hotel is very old, halls and room smell old, room had stains on sheer curtain, stain on white comforter, sink stopped up fast and water never got hot. There was mildew in bathroom, freezer in fridge never got cold, TV had glitches.

Read More
Read Less

This hotel is in great need of RENOVATION!

By

17 May 2017

platinumelite

The staff at this hotel were awesome! They saved our experience at this run-down, dingy, moldy, out-of-date hotel.

Read More
Read Less

TRIED AND TRUE FRIENDLY HOTEL

By

16 May 2017

club

I enjoyed the hotel, as I have in the past,due to renovations there was some mess but the staff made up for that. I will return again and look forward to seeing all of the updates.

Read More
Read Less

mr john

By

11 May 2017

needs to be updated, wallpaper was peeling off and stucco was coming off the ceiling

Read More
Read Less

Relaxed stay

By

09 May 2017

Friendly staff, comfortable and relaxing. Clean despite the construction for the upgrades being done on the rooms. Decent menu and prices in the lounge/bar

Read More
Read Less

Construction disaster

By

09 May 2017

I do not think this hotel and king executive room is worth $200 a night.. The room smelled funny.. The decor was so out dated. Some hallways were dark and scary. We couldn't find an ice machine.. One employee in the bar was loud and obnoxious, constantly talking about her life. As a customer I don't want to hear about her life.. She was speaking so loud and the bar was not busy, so we had no choice but to hear.. When a kitchen staff member was ready to leave for the day, she made a scene about asking him if he finished this or that in the kitchen.. She completely belittled him.. I will not be going back.

Read More
Read Less

Front desk staff

By

06 May 2017

club

Patti Avery on the front desk was very friendly and welcoming. Made us feel welcome. Place was doing major renovations but did not interfere with our stay. Very well planned

Read More
Read Less