Your session will expire in 5 minutes, 0 seconds, due to inactivity. Stay Logged In
Create PIN
All fields are required
If you joined IHG® Rewards Club at a hotel, then you will need to create a 4-digit PIN in order to access your IHG® Rewards Club account.
Unexpected Server Error
Your session has expired. Please sign in to your profile
The information you provided does not match what we have on file for you. Please try again or call IHG® Rewards Club Customer Care at 1-888-897-0089.
Your IHG® Rewards Club account already has a PIN associated with it. If you use our automated telephone system, your PIN is the same. If you have forgotten your PIN, we can email your PIN to the email address in your IHG® Rewards Club account. Please contact your nearest IHG® Rewards Club Customer Care Center for assistance.
The PINs you entered do not match. Please re-enter one or both PINs to make sure they are exactly the same.
Your PIN is not strong enough. You must change your PIN.
Email addresses must match.
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
The 4-digit numbers entered must match.
Forgot PIN?
All fields are required
Unexpected Server Error
Your session has expired. Please sign in to your profile
We are sorry, our system is temporarily unavailable. Please try again later or contact the IHG® Rewards Club Customer Care Centre for assistance.
Don't have an email address in your profile?

Contact your local IHG® Rewards Club Customer Care to source your PIN and to update your profile with your email address. When you receive your PIN you can also update your email address via www.ihg.com/updateemail.

Your session has expired. Please sign in to your profile
MoreFewer Options

* Required Field

** Best Available Rate Search does not include affiliation rates.

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Manage Reservations
Need to make changes to your reservation? You've come to the right place!
Already an IHG® Rewards Club Member? to view reservations.
View This Reservation

* Required Field

Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.2

based on 1503 reviews
85%
Recommend This Property

Ratings Breakdown

1503reviews

  • 5 Stars
    789
  • 4 Stars
    404
  • 3 Stars
    134
  • 2 Stars
    103
  • 1 Stars
    73

Details of Cleanliness Overlooked - Staff and Location are Great

By

12 December 2019

club

Overall a pleasant stay. The negatives are that details of cleanliness were overlooked. The room heater/ac unit had gobs and gobs of dust all over the vents. Not exactly what you want blowing all over the room. The bottom of the bathtub was not clean. I'm sure it had been wiped down, but it was not clean.

The staff were all wonderful and professional. The restaurant was pretty good, and the wait staff there were perfect.

The bed was comfortable. The pillows were GREAT. The windows were large and offered a wonderful view, but with blinds large enough to allow diffused light or no light into the room.

Read More
Read Less

Great experience!

By

12 December 2019

club

We enjoyed our stay at Holiday Inn… The room was clean and the staff was friendly and very helpful with the shuttle service! We will definitely stay again for further travels from O’Hare airport as the shuttle services were very accurate!

Read More
Read Less

Last night of holiday

By

10 December 2019

club

I had spent 2 weeks in USA. Initially at a central Chicago hotel. We then travelled into Michigan where friends offered us home hospitality. So that we made our return journey a relaxing experience wecstayed at the Holiday Inn near to ORD. Food and accommodation was well up to what we wanted. Plus the shuttle to the airport added to our feeling of a great trip.

Read More
Read Less

Good customer service

By

09 December 2019

They treated me as a spire member and got a good customer service.

Read More
Read Less

Shuttle service not as advertised, unreliable

By

07 December 2019

club

I booked this location because of an meeting I had at Advocate Lutheran General Hospital. The hospital recommended the hotel, and I received a flyer advertising the hotel and stating that the hotel had a shuttle to the hospital available by reservation.

I asked about reserving the shuttle service to the hospital when I checked in. I was told it would not be a problem and all I needed to do was check in with the shuttle staff in the morning a few minutes before I needed to leave. Perfect. In the morning, all the front staff responded as if my request was outrageous and that the hospital was way too far for their shuttle to EVER go there. I was told that they only have shuttle service to the airport, and it would be impossible for them to take me to the hospital. I would have protested more and found the advertisement I was sent promising the service, but I had to hurry and make arrangements for other transportation so I wouldn't be late for my meeting.

Nice room, but absolutely would have stayed elsewhere if not for this promised shuttle service. Created significant undue stress. They need to get everyone who works there on the same page about the services offered and how to access them.

Read More
Read Less

Love it

By

05 December 2019

club

Hotel is great with free parking and close to Blue Line and interstate to Chicago.

Read More
Read Less

Stay Nov. 25, 2019

By

04 December 2019

club

Restaurant/bar very noisy in the evening.
Very quiet but didn't sleep well. Room heater blew cold air when not blowing heat. Hard to get the heat just right.

Read More
Read Less

Thanksgiving weekend

By

03 December 2019

Absolutely fabulous experience residing at the Holiday Inn O’hare.

Read More
Read Less

They steal my deposit money

By

02 December 2019

club

The room was in good condition when I left it and my deposit was not returned. It is a robbery that is unacceptable for a business with that name.

Read More
Read Less

Friendly staff

By

29 November 2019

Staff was very friendly and accommodating . Beds and pillows were comfortable

Read More
Read Less

Quiet hotel with good shuttle service

By

28 November 2019

club

Was in town for USMLE Step 2 CS. The hotel provided shuttle service to the testing center and the airport.

Read More
Read Less

Nice stay

By

28 November 2019

club

Beautiful hotel with delicious restaurant or buffet style breakfast. Large rooms with lots of adequate outlets, big window for light (or black out curtains for sleeping). Loved the different pillows.

Read More
Read Less