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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
92%
Recommend This Property

Overall Experience

4.4

based on 806 reviews
92%
Recommend This Property

Ratings Breakdown

806reviews

  • 5 Stars
    487
  • 4 Stars
    219
  • 3 Stars
    49
  • 2 Stars
    36
  • 1 Stars
    15

Great location, too expensive

By

12 December 2019

Too expensive but dependable, the location is good and familiar that’s one of the reasons why I stay here when I come for work

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Great Hotel

By

10 December 2019

This is a good hotel. Never disappointed. Staff is also good. I would stay here again.

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Nice Hotel, but noisy at night

By

09 December 2019

club

Hotel rooms were clean and well set up. Staff were friendly and approachable. Breakfast was really nice with local meats and a good selection of items. It was also nice to have a SPA attached to the hotel.
Unfortunately both nights we stayed were noisy. Our room was close to the elevator so we heard everyone coming back to the hotel at all hours of the night. The second night we were there, someone was running up and down the halls and jumping repeatedly. Front desk called our room at 11:00 to see if the noise was coming from us and woke us up. It would have been greatly appreciated if staff were SURE of where noise was coming from before calling rooms.

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Clean rooms, quiet, location is great

By

09 December 2019

Overall great experience, price is too high as compared to competitors

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Great Stay

By

08 December 2019

Staff are friendly. Beds are wonderful. Favourite hotel chain to stay at.

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Awesome place

By

06 December 2019

platinumelite

Beds are comfortable. Shower is good. This hotel is convenient to service and shopping so it makes it a great place to stay

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Business

By

05 December 2019

club

Room door does not fit the opening. But overall it was a good hotel.

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Best Sleep Ever

By

04 December 2019

club

My boyfriend and I like to get away every so often and we love staying here. The beds are always so comfy! Reception recognized us from before and advised to start the loyalty program. We will definitely be back!

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Quick trip

By

02 December 2019

club

Excellent service at the front desk. Very comfy and clean rooms. Good location. Free underground parking that they don’t tell you about.

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I love how your suites are set up makes it vary accommodating for a family

By

28 November 2019

club

I enjoy staying at this hotel, have 4 children with we that range from 2-8 and never have had any trouble and we all feel welcome

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Relaxing Stay

By

26 November 2019

I used my rewards points to stay overnight in Grande Prairie. I was pleased to be able to check in early to an upgraded king suite. I also was able to get a later checkout and enjoy a room service breakfast. It was a very relaxing pleasant stay.

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Nice clean accommodation

By

23 November 2019

club

All areas are clean and tidy. Very friendly staff who are there to meet your needs. The food service for our meeting was excellent.

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