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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4

based on 1501 reviews
80%
Recommend This Property

Ratings Breakdown

1501reviews

  • 5 Stars
    780
  • 4 Stars
    337
  • 3 Stars
    150
  • 2 Stars
    115
  • 1 Stars
    119

Fun place

By

21 November 2019

club

Very friendly staff. Great location to park, outlets and casino. Restaurant service was slow but servers were friendly. The bed and pillows were very comfortable. Not much for kids to do besides pool.

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Nice place to stay

By

20 November 2019

club

This was an overall good experience. The best part was an encounter with the Waitress in the saloon. All the staff are friendly and the facility is clean. The hot tub could use a good scrubbing though. The place looks a bit worn but not dingy. The bed was very comfortable as were the pillows.

There seems to be a trend in hotels lately (not just Holiday Inn) of not providing hooks to hangThings in bathrooms. This is really inconvenient.

But I would recommend this facility.

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Proximity of room to elevator.

By

20 November 2019

club

Close to everything We needed to do while at your hotel. Thanks.

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Excellent staff!

By

19 November 2019

club

Stayed for an event held at the hotel. Staff was wonderful from check-in to check-out. The food was delicious at our buffet and also at the breakfast brunch the following morning. Our room was comfortable also.

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Comfortable stay, pleasant staff

By

19 November 2019

club

Overall pleased with my stay. I want to take special notice of waitress in the Saloon, Tiffany. She was friendly and accommodating. Food was delicious, some ordered based on her recommendation.

All staff very nice. Comfortable beds. Would recommend to all.

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A home away from home

By

18 November 2019

club

Although the temperature took a while to stabilize, we enjoyed our suite style. The televisions could have been bigger, but satisfactory. The pillows were cozy, but the bed’s mattress proved to be quite firm. Would return due to space and convenience of area.

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Bed and pillows worth the stay

By

18 November 2019

platinumelite

Good overall experience. The hotel was a little dated, but the bed, pillows, and towels were worth the stay. Also, the hotel was close to Hershey PA!

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Fine Hotel

By

18 November 2019

Fine Hotel just dont get a room over looking the pool unless you want your room to be a million degrees.

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Be sure to ask for Mountain side

By

17 November 2019

platinumelite

As a I. H . G. Member it should not take 55 minutes to check in to finally get to a room that was what I ordered.
But to have another front desk agent tell me “ will throw them out of that room for you “.....unacceptable.! B.T.W. No one was in the room.
I have stayed at this property many many times and this is not the first time there have been issues.
This property was recently sold and under new ownership...The G.M. Mr. English is still there and needs to be more available, when problems arise.
The food and beverage manager “ John “ truly gets the hospitality business.!

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Business

By

17 November 2019

Always stay here when in town. Good location and friendly staff. Have stayed here numerous times.

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Great Stay

By

17 November 2019

Everything was great. Best location near highway exit. Clean hotel and spacious room. The staff is very courteous. Live music and great bar. Good service.

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Excellent service

By

11 November 2019

The venue provided suited our needs and the staff was very cooperative. The room was quiet and comfortable.

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