 Guest Reviews
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80%
Recommend This Property
Overall Experience 4
80%
Recommend This Property
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Fun place
ByAnnie323
21 November 2019
Very friendly staff. Great location to park, outlets and casino. Restaurant service was slow but servers were friendly. The bed and pillows were very comfortable. Not much for kids to do besides pool.
Nice place to stay
ByBrab608
20 November 2019
This was an overall good experience. The best part was an encounter with the Waitress in the saloon. All the staff are friendly and the facility is clean. The hot tub could use a good scrubbing though. The place looks a bit worn but not dingy. The bed was very comfortable as were the pillows.
There seems to be a trend in hotels lately (not just Holiday Inn) of not providing hooks to hangThings in bathrooms. This is really inconvenient.
But I would recommend this facility.
Proximity of room to elevator.
ByNick
20 November 2019
Close to everything We needed to do while at your hotel. Thanks.
Excellent staff!
ByMinionette
19 November 2019
Stayed for an event held at the hotel. Staff was wonderful from check-in to check-out. The food was delicious at our buffet and also at the breakfast brunch the following morning. Our room was comfortable also.
Comfortable stay, pleasant staff
ByBrab608
19 November 2019
Overall pleased with my stay. I want to take special notice of waitress in the Saloon, Tiffany. She was friendly and accommodating. Food was delicious, some ordered based on her recommendation.
All staff very nice. Comfortable beds. Would recommend to all.
A home away from home
ByDogmomoftwo
18 November 2019
Although the temperature took a while to stabilize, we enjoyed our suite style. The televisions could have been bigger, but satisfactory. The pillows were cozy, but the bed’s mattress proved to be quite firm. Would return due to space and convenience of area.
Bed and pillows worth the stay
ByShap123
18 November 2019
Good overall experience. The hotel was a little dated, but the bed, pillows, and towels were worth the stay. Also, the hotel was close to Hershey PA!
Fine Hotel
ByRyan
18 November 2019
Fine Hotel just dont get a room over looking the pool unless you want your room to be a million degrees.
Be sure to ask for Mountain side
ByCandy Man
17 November 2019
As a I. H . G. Member it should not take 55 minutes to check in to finally get to a room that was what I ordered.
But to have another front desk agent tell me “ will throw them out of that room for you “.....unacceptable.! B.T.W. No one was in the room.
I have stayed at this property many many times and this is not the first time there have been issues.
This property was recently sold and under new ownership...The G.M. Mr. English is still there and needs to be more available, when problems arise.
The food and beverage manager “ John “ truly gets the hospitality business.!
Business
ByGetaway
17 November 2019
Always stay here when in town. Good location and friendly staff. Have stayed here numerous times.
Great Stay
BySunny1233
17 November 2019
Everything was great. Best location near highway exit. Clean hotel and spacious room. The staff is very courteous. Live music and great bar. Good service.
Excellent service
ByGrey Mare
11 November 2019
The venue provided suited our needs and the staff was very cooperative. The room was quiet and comfortable.