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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.2

based on 548 reviews
84%
Recommend This Property

Ratings Breakdown

548reviews

  • 5 Stars
    266
  • 4 Stars
    186
  • 3 Stars
    66
  • 2 Stars
    12
  • 1 Stars
    18

未提供给到金卡会员相应的礼宾待遇

By

24 January 2017

第一,无法按照协议价格提供速度入住效率
第二,无法识别会员卡身份,并且和普卡会员没有什么差异
第三,设施老旧,上网速度很慢,且没有浴缸
第四,早餐很一般

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对于北方人来说酒店的房间温度偏低,而且空调噪音较大。

By

23 January 2017

1,对于北方人来说酒店的房间温度偏低,而且空调噪音较大。
2,房间的照明亮度不太习惯,有些暗。
3,热水不够稳定,一会凉一会热。

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心价比高

By

23 January 2017

club

酒店位置不错 旁边就有shopping mall 前台服务好 房间干净舒适 只是装潢比较老气了 毕竟开了这么多年了。不过总体来说 是一次不错的入住体验

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服务不错

By

22 January 2017

club

房间设施一般,服务很不错。床铺舒适,服务一流,下次还会选择这家酒店,性价比很高!周边环境很好,购物很方便,有大商场,交通也很便利。

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酒店有点老,服务还可以

By

22 January 2017

来住过几次,萧山可选择的酒店不多,将就住吧。大堂略显凌乱,大声喧哗的客人比较多,是不是杭州都是这个样子的。

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舒适的入住体验

By

22 January 2017

每次来杭州,必住萧山假日酒店,交通方便,服务贴心,酒店提供的早餐非常适合我的口味,每位服务人员提供细心的服务,非常好的用户体验

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前台的工作人员

By

22 January 2017

前台所有的接待人員非常棒,非常熱誠,每次来到杭州市,我都一定会巽擇会住在这家酒店,住在这里会觉得特别有回家的感觉,所以只要有朋友到杭州来,我会一直向朋友推荐这家酒店

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整體還行

By

21 January 2017

整體還行整體還行整體還行整體還行整體還行整體還行整體還行整體還行整體還行整體還行整體還行整體還行整體還行

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最差的假日

By

19 January 2017

如题这是我住过最差的假日最差的ihg,集团的品控呢?我刚开始预定错了日期到店后我取消了预定但是已经晚上22点了我要求前台给我一个优惠的价格可是表示不行所以我又通过手机端预定,那可不可以考虑升级或者送早餐呢?personalize在哪里?给了两张welcome 我去要求果汁打包结果告诉我不行,回绝语气非常生硬,我说有没有原因?回答说:就是不能打包。没有服务质量吗?客房浴缸一侧没有任何遮挡 你洗澡的时候客厅人全都可以看见,假日什么时候走情趣路线了?你们的设计手册呢?而且床单是破的还打了补丁,我可以理解你们要环保但是集团标准说可以把打补丁的床单拉出来用吗?

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服务温馨,洁净舒适

By

15 January 2017

club

酒店位置繁华,周边出行方便快捷。酒店房间空间适宜,床铺舒适干净,前台服务温馨,效率高。酒店设施齐全,停车方便。

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Good location and service

By

14 January 2017

I came to the hotel very late. But everything is already prepared for me. The staff are very nice

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价格适中 房间还可以

By

13 January 2017

club

价格适中 房间还可以
价格适中 房间还可以
价格适中 房间还可以
价格适中 房间还可以
价格适中 房间还可以
价格适中 房间还可以
价格适中 房间还可以
价格适中 房间还可以
价格适中 房间还可以

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