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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.3

based on 724 reviews
83%
Recommend This Property

Ratings Breakdown

724reviews

  • 5 Stars
    378
  • 4 Stars
    230
  • 3 Stars
    82
  • 2 Stars
    14
  • 1 Stars
    20

性价比

By

25 June 2017

club

性价比高高超好!!!!!!!!!!!!!!?。。。。。。。会好的!!!!!!!!!!!!!!??!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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未来好

By

25 June 2017

club

酒店周边环境将会越来越好,之后生意也会越来越好,福利位置,太优越,商业圈子也会越来越大,机会也会越来越多,!!!!!!!!祝酒店生意兴隆,越走越远越好!!!!!!!!!!!

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By

24 June 2017

club

酒店有些历史了,入住了后想借个充电器,结果借完了,li就觉得很神奇,大概是生意太好了吧,用餐的地方人数也比较多,但是说实话餐饮也就一般般

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vcdsgjkkv

By

24 June 2017

club

这次来杭州游玩的,杭州的景色真的很不错,是个旅游的好地方,假日酒店也是常住的,这次有点小遗憾,房间的隔音效果不是很好,外面也老是施工。太吵了

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飯店乾淨

By

24 June 2017

除了房間燈光太暗,其他服務都滿意。
飯店早餐變化性不大,都是那幾樣菜色,住久了會吃膩。
房間的浴缸,有時候有鹽浴可以使用有時候沒有,不知道標準在哪。
飯店今年價格提高,洗衣費用也提高,但是沒有感覺到費用提高後,有增加什麼好的服務及環境。

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卫生

By

24 June 2017

club

总体来说还是不错的,可能因为是个老酒店,房间总体设施设备有点陈旧,加上大堂还特别小,实在让我体会不到五星级酒店的标准,房间的卫生也马马虎虎,主要还是因为房间太老旧了吧!建议重新装修!!!!!!!!!!!!!!

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服务

By

24 June 2017

club

员工的素质不错,可能是老品牌酒店,又是唯一的外资酒店,老外特别多,大堂还有现场乐队表演,可能文化差异不同,总觉得大堂搞的跟Ktv一样,太糟糕,不好,其他地方都不错。!!!!!!!!!!

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By

24 June 2017

club

房间干净整洁,一楼有个酒吧很热闹,有很多外国人,服务员服务很热情,来杭州旅游的,服务人员跟我讲了一些杭州的旅游景点,可以坐地铁,交通很便利

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By

24 June 2017

club

餐饮一般,尤其是早餐种类太少了,那天还有好多跟团的客人,太拥挤了,希望下次能有个好的用餐环境,网络也不是很好连上。

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性价比高

By

24 June 2017

club

还可以吧总体来说一般,服务质量不错,地处中心地段,比较方便,附近有地铁,有大型商场,购物都比较方便。

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pandamin

By

23 June 2017

club

卫生程度一般,房间舒适度还可以,新旧程度的话比较老了,楼层服务员态度很好,前台办理入住退房效率高,餐厅不是令人很满意,将就吧。

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服务

By

23 June 2017

club

就那样吧网络时好时坏,需要验证,员工服务态度很好,早餐东西太少,都找不到可以吃啥,自助餐一般,去晚了点,也没什么东西了

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