Rated 4.2 out of 5 by 385
Rated 4.0 out of 5.0 by KT007 Great location
Comfortable hotel in s great location with good facilities
June 1, 2015
Rated 3.0 out of 5.0 I am sure there is more to get from this hotel!
My review is based on the lack of communication from staff, and the un helpfulness of certain staff in areas.
The bathroom was at a good standard new but very small. The room itself Poor could not control the heating controls the bed moved constantly the carpet was coming away from the wall.
The food was average nothing special but again had to wait but then seated myself!
May 31, 2015
Rated 5.0 out of 5.0 by giles50 good stay
Have stayed before and everything was fine. Nice choices for breakfast. Pool was great but would suggest some plastic bags to put wet swimming costumes in could be provided. Staff all very friendly and helpful. Food from the bar was barely warm. All in all a good stay.
May 30, 2015
Rated 3.0 out of 5.0 by wendy99999 like faulty towers!
We stayed, with a view to considering booking the wedding package. We're met by a lovely polite and helpful receptionist. The room was great and very clean. The evening meal experience was laughable. The restaurant was open for 2 hours. We booked for 1 hour from opening. Our drinks of cola were flat. When mine was changed the next was almost as bad, though I didn't like to say. After an hour, I asked where our starters were (we'd watched other diners arrive and finish theirs) and the waiter hadn't noticed ours not arriving, kindly visited kitchen then returned to say they would get straight onto it. Another half an hour went by and our starters arrived, but the restaurant should have been closed. The couple on the next table ate separately as food arrived at different times and I saw another table return food. Our meal was great but the service dire. A waitress clearly and intentionally ignored me during our lengthy wait. We did not consider desserts due to the time. The head waiter did apologise and compensated us, but it was a shame as it was the service management that was dire, the food had been lovely. Oh and no, we haven't booked our wedding there!
May 29, 2015
Rated 5.0 out of 5.0 by JohnH2 Convenient and welcoming
Right from first arriving, we were made to feel really welcome.
May 29, 2015
Rated 2.0 out of 5.0 by Debb donut Poor service in the restaurant
Table booked one week proof to arrival and was informed not many bookings that evening , sat down at 7.00 ordered at 7.15 at 8.25 we asked how long the food would be as we had young gymnasts competing thes next morning , the chef informed us he hadn't yet started our order even though the restaurant was empty , he said he was busy catering for a wedding and had no idea when he would produce our order, if this was the case they should not have taken our booking. I also observed the same chef at breakfast being rude to a lady who asked for the hash Browns to be refilled . If he his not happy then he needs to find another job .. I shall not stay here again .
May 28, 2015
Rated 5.0 out of 5.0 by Starling Nice stay.
We came to this hotel for a break, and mainly because we knew it had a spa, although we have stayed in a Holiday Inn twice now. Although there was a staff shortage, the staff did their up most, to make your stay wonderful. Some of the décor needs updating, and paintings or something on the corridor walls. However, they were re-furbing some rooms whilst we were there. My only quibble would be the food is way too expensive and the portion sizes way too small. Although the food was good. The garden areas where looked after and the lobby and lounge were nice too.
May 25, 2015
Rated 3.0 out of 5.0 by JohnCR8 Bathrooms need renovation
Overall very good staff. Bathroom in my executive room was in a poor state and needs renovation now. Breakfast quality has slipped to below average. French Holiday Inns are leaving the UK behind.
May 23, 2015