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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
77%
Recommend This Property

Overall Experience

3.9

based on 1020 reviews
77%
Recommend This Property

Ratings Breakdown

1020reviews

  • 5 Stars
    449
  • 4 Stars
    247
  • 3 Stars
    145
  • 2 Stars
    92
  • 1 Stars
    87

Wonderful stay

By

26 July 2017

The staff was wonderful and very friendly. Very nice lobby area. The room was comfortable but needs updating.

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Excellent customer service

By

26 July 2017

club

Location was great and excellent customer service. Would recommend

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Normal

By

23 July 2017

platinumelite

Bit expensive, great location. Fix the rear elevator. Replace your mattresses.

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Great, friendly staff that was extremely responsive

By

22 July 2017

Excellent amenities and walking distance to sites.

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Holiday Inn @ Niagara Falls 07/2017

By

21 July 2017

This is one of the best well known location to stay when visiting Niagara Falls. Comfortable bed and great staff! Footsteps away from the Falls. You can't beat that!

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The bed is very confortable adn staff are very nice.

By

21 July 2017

platinumelite

I like the lobby and the staff are very very nice. The hotel a little bit old.

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Great Service and staff

By

20 July 2017

This hotel is a 10 minute leisure walk to Niagra Falls. I highly recommend it. The rooms were very clean and comfortable and the staff was great.

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Niagara Falls

By

19 July 2017

club

Hotel location was great and close to all Niagara Falls sights. Could also walk to downtown area and restaurants. The only thing was the bed was uncomfortable and we did not get good sleep

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not what I expected

By

19 July 2017

The lobby was well kept and it has an indoor pool and arcade, now compared to other holiday inns we have been the room is this hotel are by far the worse and out dated I felt as if we stayed at a motel 8 and for the price it was ridiculous for one night will. It be staying here on our next visit

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Great location, old hotel

By

19 July 2017

Hotel is very old, needs a complete renovation. However the location is exceptional. A short walk to the falls view. Superb.

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Excellent experience

By

16 July 2017

Excellent experience to stay in holidayinn and very good services
And good breakfasts service too. Love it

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Price

By

14 July 2017

club

When I called to get room I was total price then when got bill at hotel it was higher with all these taxes that wasn't told about when I called and got room and when I ask is this the total the lady said yes

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