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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4

based on 890 reviews
83%
Recommend This Property

Ratings Breakdown

890reviews

  • 5 Stars
    372
  • 4 Stars
    312
  • 3 Stars
    111
  • 2 Stars
    56
  • 1 Stars
    39

parking experience

By

23 May 2017

Generally a good stay until 10 days later received a demand for £100 parking fine.I followed all the instructions to register the car on arrival could not find space until the following morning.
Spent several attempts to appeal the fine then today a month later get a snotty letter telling me to follow the rules in future.A grovelling apology would have been more appropriate.The reception desk only had to ring Parking Eye up to confirm we were guests but said it was nothing to do with them and I had to send a copy receipt, the booking reference I had already sent was not good enough.

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Perfect weekend break

By

23 May 2017

club

We have used this hotel several times over the last few years and have always had a warm welcome and a comfortable stay. The location of the hotel, very near Southsea seafront is also a major plus. All the staff were courteous and efficient, however, a special mention should go to Ana on reception who dealt with queries promptly,professionaly and always had a smile on her face, whatever the time of day.

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Nice stay

By

23 May 2017

club

Both the wife and I had a very nice stay. The next time we stay in Portsmouth it will be here.

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Trip to visit friends.

By

23 May 2017

club

The hotel was modern, clean, and comfortable. The room was spotless, and airy - I had a fabulous nights sleep. The staff at the hotel were excellent, nothing was too much trouble - It was particularly nice of one of the night staff to ensure the room had the late check out option. I went out for an evening with friends and came back late, so was rather tired. I ordered room service (chicken Curry) it was hot, and tasty. The hotels pool was relaxing, and both sauna and steam rooms clean and quiet.

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Comfortable bed and decent service

By

23 May 2017

club

The room was comfortable but a bit on the small side. The bathroom was adequate but small, the shower was good (no bath). Staff were friendly and helpful. Breakfast was good quality with reasonable choice.

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Handy for Old Portsmouth

By

20 May 2017

Nice location with great sea views (if you are on the right side of the building). Short walks to Old Portsmouth and Gunwarf Keys. Limited on site car parking but free street parking outside from 1800 to 0800. Staff helpful and friendly.

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Renovations ...good job

By

18 May 2017

club

Been modernised since last stay..Room pleasant , staff lovely, friendly and helpful without being in your face.
Really handy for the sea front , great to see all the ships and ferries.
Do not miss visiting the tea shop on the common outside the hotel ...great cake !!!

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Wonderful Location

By

16 May 2017

club

The reception staff are great at welcoming the weary traveller . Room was adequate but did not realise it was twin beds when we had booked , was clean and fresh linen

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Holiday Inn Pembroke Rd Portsmouth UK

By

16 May 2017

Great hotel! Have been staying there on business travel to Portsmouth for many years. The worst I can say about it are slow elevators.

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Great Hotel

By

16 May 2017

club

Excellent location and facilities. We only stayed overnight but he hotel offered everything we needed, shame we didn't get the chance to use the pool. Would certainly stay here again when we are next in the area.

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Great service

By

14 May 2017

club

The staff at this hotel are very tentative to all guests, a pleasure to stay here

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Our two nights

By

13 May 2017

club

Staff very friendly and very helpful.
We had two very comfortable nights here and was very relaxing.
Drinks a little expensive.
Would recomend to friends.

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