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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
87%
のお客様がこのホテルをおすすめしています。

総合評価

4.3

XXに基づく 567 お客様レビュー
87%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

567お客様レビュー

  • 5 スター
    349
  • 4 スター
    120
  • 3 スター
    43
  • 2 スター
    30
  • 1 スター
    25

Kitchen

By

6月 30, 2021

Professional staff, quite, good location, good food places within walking distance, very clean,

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Not what I’m used to at this property

By

6月 23, 2021

The hotel was overall super hot. The air was off in the halls, our room never completely cooled off. The ice and fitness area were 95 degrees. We didn’t have towels and no one was at the front desk to get them from. Security helped us find the closet they were in and allowed us to get some. I tried to walk on the treadmill but it was so hot I got dizzy after 20 mins with no air movement in the room. No one was at the front desk to assist. I’ve never stayed at a hotel where the front desk was not manned. That’s a little questionable.

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Excellent.

By

6月 02, 2021

club

Loved the location, nice quiet and peaceful with closeby walking/bicycling trail by a small creek/river. Very clean and comfortable beds with several restaurants and stores nearby. Definitely will stay here again in the future.

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Returning to normal

By

6月 01, 2021

The Hotel is trying to recover from Covid protocol, they still do not offer breakfast or on sight dining. There are snacks for purchase. The rooms are clean and beds are comfortable. Did notice some areas where moisture issues may be present.
Pool is not heated at this time so expect a refreshing plunge upon jumping in. Staff was very responsive to requests and resolved issues quickly and professionally.

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Great place

By

5月 29, 2021

Enjoyed my stay, staff was friendly and helpful, location was perfect.

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Very Nice Stay ! : )

By

5月 25, 2021

I enjoyed my stay.. very quiet, relaxing and nice ! : ) Would recommend for business or pleasure ! X

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Terrible hotel, only this particular one, the others I have stayed at were

By

5月 19, 2021

were one. The room sucked and smelled of sewage Hussein front desk guy extremely slow and acts as if he doesn't know his job well.

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Great

By

5月 19, 2021

club

Really comfortable bed. Everything about this stay was great.

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Very helpful and friendly

By

5月 12, 2021

club

GreatI I enjoyed the staff my mother slept well. The handicap bathroom....the indoor pool...was nice .the view of seeing our cars the location was great .I intend to use yout hotel in my next vacation

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nobody answer the phone

By

5月 09, 2021

platinumelite

Nobody answer the phone all night . And the light didn't work. Only one cup . the restroom was dirty

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TV

By

5月 06, 2021

my only concern was that we had to spend a lot of time in the room and it would have been nice had the television worked. The front desk person was the only employee on staff at the time so he had to leave his post to come and try to deal with the TV. He was not able to get the television working

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Bad Management

By

5月 05, 2021

We asked for towels on the second night since the room had not been cleaned. They said they will deliver to our room later and did not.The next morning we went to the lobby and asked for the towels again. They gave us 2 bath floor mats. Upon arriving to our room we realized they we not towels but the floor mats so we used our dirty towels again. Upon checking out we spoke to both people at the front desk, the one that was supposed to give us the towels last night and the one that gave us the floor mats. I asked him why he gave us floor mats and he rudely replied that I did not have towels so I gave you floor mats. His attitude was not polite at all and expected us to use floor mats without apologizing or agreeing that he was wrong. We have stayed at different Holiday Inn's several times even recently in sedona and we have never had this experience before.

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