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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
86%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 1717 お客様レビュー
86%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1717お客様レビュー

  • 5 スター
    967
  • 4 スター
    418
  • 3 スター
    153
  • 2 スター
    98
  • 1 スター
    81

Great Value and Location

By

8月 01, 2022

This was a great stay. The room was clean, the food was good and the location was convenient. I always stay here when I visit the Cleveland area. It has a bar and restaurant that is convenient and safe as a woman traveling.

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great stay as always

By

7月 31, 2022

Front desk staff always professional, yet friendly, it was awesome to have the club back open for dancing, the only negative Don was not DJ , and the guy who was subbing for him was not playing any up to date music. He would not take request either, not very good.

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Good Night Sleep

By

7月 30, 2022

The room was comfortable, the staff helpful, the room could have been cleaner but there is a staffing shortage and the hotel was booked with back to back conventions, which could explain that cleaning was rushed.

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Couldn’t be better!!

By

7月 30, 2022

Exceeded our expectations by leaps! Everything was excellent from initial check in through check out! Previously we had stayed at a brand “R” hotel in the area and was a complete horror experience beyond belief that amounted to a ten minute stay and no refund. This stay at the Holiday Inn Independence was absolutely perfect! There was not one questionable anything! We will most definitely be back for another wonderful stay when in the area! Thanks Holiday Inn Independence!

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Comfortable bed and cold A/C

By

7月 28, 2022

Stayed at this property for a conference. Room was nice, mini fridge, very cold A/C (which I like), quiet, comfortable bed and pillows. I have stayed here many times and it is consistently a nice, quiet property with free parking. I will stay again if in the area.

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Great place to stay!

By

7月 27, 2022

Always a very pleasurable experience when we have a conference at this Holiday Inn! Reminds me of why I'm so glad to be at IHG member.

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Great night sleep

By

7月 25, 2022

This hotel is clean and quiet. The staff work multiple jobs to satisfy the guests. The hostess at breakfast was the same person that greeted us at check-in the day before. The cleaning staff were friendly and pleasant.

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Great location and Great staff

By

7月 20, 2022

If your looking for a place that is located outside the city and close enough for a quick travel to the city this is your place. The staff is hospitable and will treat you with the upmost kindness. I enjoy staying here because of them and the cleanliness of the hotel.

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Super helpful and nice staff

By

7月 19, 2022

It is clear that this staff is committed to customer satisfaction. While they are stuck with what they have, they will do everything they can to accomodate.

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Great Hotel in a great area

By

7月 11, 2022

Love everything in this hotel and the area. Definitely I will stay again.

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Great service and nice rooms

By

7月 10, 2022

Great service, very friendly staff, and spacious, nice rooms. Bathroom is cramped but serviceable. Only downside was lack of easy access to an outlet near the bed. Had to pull out the mattress to access an outlet directly behind the bed.

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Room needed updating!!!!!

By

7月 09, 2022

platinumelite

The staff was very nice. However, the room has not been updated at all. It looked like it hadn't been touched since the 70's. The restaurant downstairs was not a hit. The food was overpriced and underwhelming.
And we booked a room with a king bed. We had to get a room with 2 full beds.

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