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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
85%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 1374 お客様レビュー
85%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1374お客様レビュー

  • 5 スター
    745
  • 4 スター
    354
  • 3 スター
    132
  • 2 スター
    76
  • 1 スター
    67

Comfortable bed and great service.

By

2月 18, 2020

Rooms have been remodeled and fresh We hold conventions here twice a year and are always treated very well

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Good experience

By

2月 17, 2020

club

Service is excellent, friendly staff.

New beds and pillows are great!

Remodeling loud at times.

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Mr

By

2月 16, 2020

Friendly staff and updated facilities. It was very cold and all the exterior doors were propped open. Security was lacking. It did not look like anyone was checking security around the facility.

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Great stay

By

2月 15, 2020

club

Very enjoyable trip. Business meeting at hotel. So many positives. Great breakfasts and lunch.
Will come again.

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Excellent Stay

By

2月 11, 2020

club

Had a very pleasant, quick visit to Cleveland and this hotel helped make our stay enjoyable. The staff was very nice and our room was very clean and comfortable. We will certainly stay here again!

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Holiday Inn Independence

By

2月 06, 2020

club

This hotel exceeded but I will always stay at your hotel and recommend it to my coworkers. Great place to rest

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Just ok

By

2月 01, 2020

platinumelite

This hotel is average at best. If you are a platinum member do not expect an upgrade, just hope you get a room that doesn’t have a view of a brick wall.

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Nothing Short of Perfect

By

1月 28, 2020

We arrived very late at 4 AM and had the room just for that night. When i asked for extended check out, the hotel authorities said, do not worry, you arrived so late that we are modifying the booking as a early check in for the next day, so you can take how much ever time you want. This was never expected, but such was the courtesy that we were thankful and delighted.

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Under Construction

By

1月 27, 2020

platinumelite

Hotel is under construction, alot of the parking is taken up by the contractors.

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Great stay

By

1月 27, 2020

club

It was an easy check in and check experience. Friendly staff. Bar/Lounge area nice. Room was nice and ready on arrival.

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Holiday Inn Independence

By

1月 27, 2020

Great staff, Ann Marie is a great manager. Hotel needs some new beds and pillows.

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Near perfect business travel.

By

1月 26, 2020

club

I highly recoomend IHG Cleveland for your next business stay. The staff was fantastic and the room service / breakfast buffet were great.

My only issue, which was resolved quickly: My room service order was not picked up by the staff, which forced me to rush in the morning to grab breakfast.

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