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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
80%
のお客様がこのホテルをおすすめしています。

総合評価

4

XXに基づく 1143 お客様レビュー
80%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1143お客様レビュー

  • 5 スター
    601
  • 4 スター
    252
  • 3 スター
    114
  • 2 スター
    88
  • 1 スター
    88

Great hotel

By

12月 15, 2020

club

Very helpful and friendly staff, clean rooms and kept guest safe with protocols.

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Not the room I booked

By

12月 13, 2020

club

The worst false advertisement of a jetted tub in the room we booked . And ill I could get was its a 3rd party site and nothing we can do about gave me some points I sure ill not use with in the year before they expire and gave me a late check out time then basically locked us out at 1030. Then on top of that the key machine stopps working.so I have my wife and 2 kids wet from the pool in the hallway. And this is the short version of all this too smh

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Never recommend

By

12月 08, 2020

club

Once we arrived i was not greeted, the lady was not pleasant, she was actually pretty rude, it was like I was wasting her time with questions.
The room was definitely not cleaned, the bed had hair from last people, the shower never got hot, the towels smelled weird. I am very disappointed in this company and will not be back.

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Worth the Stay

By

12月 08, 2020

Friendly staff and nice hotel. My husband and I have stayed at this hotel on multiple occasions. We have always been treated very well. The parking lot is lit so you can see your vehicle.

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If you want a good nights sleep, go somewhere else,

By

12月 06, 2020

I’ve stayed at this property for many years, and have always had a great experience. This time my multi-day stay was a complete nightmare.

I don’t know what they did to the mattresses, but they used to be so comfortable. Now it probably would have been as comfortable to have just laid on the floor and slept. There were no trash cans, no soap, no face tissues, the restaurant was closed and no food was provided. No housekeeping in 3 days!

COVID is not an excuse to screw over your loyal customers.

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OKC Stay

By

11月 30, 2020

This hotel and area is an excellent place to visit. Enjoy the atmosphere and personnel.

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Great Hotel

By

11月 30, 2020

Great price for a great stay. Very close to the airport and easy to access as well.

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Great room

By

11月 29, 2020

platinumelite

Great place clean rooms good town Easy location. Good staff.

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Not as advertised

By

11月 28, 2020

Could open bar and serve breakfast as advertised, could have cleaned room nightly

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Hotel review

By

11月 27, 2020

I stay at this hotel all the time for business and sometimes leisure the beds are good rooms are clean and staff is great would recommend this property to anyone

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Never again

By

11月 26, 2020

When I came in I should of just left when the housekeeper I saw was tweaking! Go to my room and looks like I stepped into a cheat on ya wife motel furniture wore out stained, mirror dirty no hot water floor in bathroom dirty! I just wanted to relax grieve in peace I just buried my momma and I couldn’t even take a hot bath when I called about I was told give it a few minutes the hotel was full I tried all night I didn’t have strength to fight with them about so I just slept. Woke up about 3am went got food noticed they signed the cleaning sheet for elevator all the way till 8 am. Highly disappointed after I spent 3 months living at a express in elk city which was great so I expected same service! Boy was I wrong!

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Good for the night

By

11月 25, 2020

Overall not the worst hotel experience but there were something’s that I found annoying and frustrated by. I saw they had a free shuttle service that was supposed to be running when I landed at the airport. I went out to the pick up area and after a while called them and a person told me it was at the airport so I waited a bit longer thinking it was on its way when it still failed to so I called again and a different person told me the shuttle had been rented out for the night and said I’d have to find another way to the hotel. When I got to the hotel I checked in and went to the restroom in my room and there was a glob of something on the walls of the sink which was off putting. If they are better about the shuttle information and cleaning I’d stay again.

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