The stay was what one would expect from a Holiday Inn. I understand that the bar was closed. I understand that the restaurant was closed, which means no dinner, no breakfast (a snack would have been great). What I do not understand is that the Hotel did not offer an airport shuttle. The vehicle was parked in front of the hotel. So, when I asked about it I was told it was rented out to some group. I had to take a taxi.
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Nice Hotel, Good Location
ByTodd
11月 16, 2020
This Hotel is nice and in a good location. There are plenty of Restaurants in walking distance and a few close by but would have to drive to. Staff members are friendly and very attentive. The only thing I didn't like is there wasn't any thing offered for Breakfast, but do kindy understand why with everything going on in the world.
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Bad service
ByInk traveler
11月 16, 2020
Took me 15 minutes to get checked in. Receptionist wasn't wearing her mask. No remote in my room. When asked if I can get a replacement there was none. Didn't feel safe with all the people in the hotel not wearing masks. So I left..
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Clean and comfortable
ByBuddy
11月 15, 2020
Clean nice need breakfast bar. Bed is comfortable. Staff is top notch. Location was great Anything you needed was close by. Will stay there next time. Staff very helpful in giving location around town.
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First and last time stay
ByOne-night-stand
11月 13, 2020
Bathroom floor sticky, stains in carpet and desk chair torn.
Front counter person was not wearing mask.
Had a confrontation at the elevator, asked them to wear a mask and and was cussed out by him. Front desk gal did nothing, she was not wearing hers also. Rude check in at front desk. Hotel does not enforce mask policy, checked out the next day, and into a hotel down the street.
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Not comfortable at all
ByTTTT
11月 11, 2020
Room smelled and heard loud Noises all night was supposed to get food that was paid with room didn’t get it cause they said kitchen was closed staff Rude
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Upset at clerk
ByMary
11月 11, 2020
Clerk was rude ugly and all screaming and stuff at the housekeeper and even treated me like We are a military family we deserve respect i even told her wow a bad day already for u . Wow . But it is all good . Hope she don't do that always how aful
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Clean
ByPauljames
11月 09, 2020
Everything was great except they no longer offer breakfast. All the other Holiday Inn Express that I've recently stayed at least offered a to go breakfast. This location doesn't offer anything. Everything else for fantastic.
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Coffee?
ByNana
11月 04, 2020
The first night was ok Chrissy was swamped but she kept her cool. The next day was horrible because I went down stairs and ask for coffee but was told I was being rude & my attitude was horrible by Whitney! I’m appalled by the way she was towards me & I really hate to think she was rude because I was white. As we were leaving she asked a black gentleman if he wanted coffee. Really? We will not return & I will advise my family & friends not to stay at this location.
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Nice stay
ByChristyR
11月 04, 2020
This hotel stay was comfortable and restful. We were pleased with the service and the stay.
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Not Par for the Course
ByKJ01
11月 04, 2020
Stayed due to recent ice storm. Holiday Inn is my go to but this particular location didn’t live up to what I’m used to in cleanliness and service. Rooms were decently clean but needed updating. Rooms definitely didn’t match what was shown in the pictures. Hallways were very dirty and in need of a vacuum.
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Understaffed leads to problems
ByJJ3030
11月 03, 2020
The hotel was booked full and the staff were so overwhelmed it made for a not relaxing experience. I got there after the stated check in time
Okay
ByNone
11月 17, 2020
The stay was what one would expect from a Holiday Inn. I understand that the bar was closed. I understand that the restaurant was closed, which means no dinner, no breakfast (a snack would have been great). What I do not understand is that the Hotel did not offer an airport shuttle. The vehicle was parked in front of the hotel. So, when I asked about it I was told it was rented out to some group. I had to take a taxi.
Nice Hotel, Good Location
ByTodd
11月 16, 2020
This Hotel is nice and in a good location. There are plenty of Restaurants in walking distance and a few close by but would have to drive to. Staff members are friendly and very attentive. The only thing I didn't like is there wasn't any thing offered for Breakfast, but do kindy understand why with everything going on in the world.
Bad service
ByInk traveler
11月 16, 2020
Took me 15 minutes to get checked in. Receptionist wasn't wearing her mask. No remote in my room. When asked if I can get a replacement there was none. Didn't feel safe with all the people in the hotel not wearing masks. So I left..
Clean and comfortable
ByBuddy
11月 15, 2020
Clean nice need breakfast bar. Bed is comfortable. Staff is top notch. Location was great Anything you needed was close by. Will stay there next time. Staff very helpful in giving location around town.
First and last time stay
ByOne-night-stand
11月 13, 2020
Bathroom floor sticky, stains in carpet and desk chair torn.
Front counter person was not wearing mask.
Had a confrontation at the elevator, asked them to wear a mask and and was cussed out by him. Front desk gal did nothing, she was not wearing hers also. Rude check in at front desk. Hotel does not enforce mask policy, checked out the next day, and into a hotel down the street.
Not comfortable at all
ByTTTT
11月 11, 2020
Room smelled and heard loud Noises all night was supposed to get food that was paid with room didn’t get it cause they said kitchen was closed staff Rude
Upset at clerk
ByMary
11月 11, 2020
Clerk was rude ugly and all screaming and stuff at the housekeeper and even treated me like We are a military family we deserve respect i even told her wow a bad day already for u . Wow . But it is all good . Hope she don't do that always how aful
Clean
ByPauljames
11月 09, 2020
Everything was great except they no longer offer breakfast. All the other Holiday Inn Express that I've recently stayed at least offered a to go breakfast. This location doesn't offer anything. Everything else for fantastic.
Coffee?
ByNana
11月 04, 2020
The first night was ok Chrissy was swamped but she kept her cool. The next day was horrible because I went down stairs and ask for coffee but was told I was being rude & my attitude was horrible by Whitney! I’m appalled by the way she was towards me & I really hate to think she was rude because I was white. As we were leaving she asked a black gentleman if he wanted coffee. Really? We will not return & I will advise my family & friends not to stay at this location.
Nice stay
ByChristyR
11月 04, 2020
This hotel stay was comfortable and restful. We were pleased with the service and the stay.
Not Par for the Course
ByKJ01
11月 04, 2020
Stayed due to recent ice storm. Holiday Inn is my go to but this particular location didn’t live up to what I’m used to in cleanliness and service. Rooms were decently clean but needed updating. Rooms definitely didn’t match what was shown in the pictures. Hallways were very dirty and in need of a vacuum.
Understaffed leads to problems
ByJJ3030
11月 03, 2020
The hotel was booked full and the staff were so overwhelmed it made for a not relaxing experience. I got there after the stated check in time