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お客様レビュー
実際にホテルにご宿泊いただいたお客様からの情報だけが表示されるよう、各レビュー&評価を確認してから掲載しています。
85%
のお客様がこのホテルをおすすめしています。

総合評価

4.2

XXに基づく 1635 お客様レビュー
85%
のお客様がこのホテルをおすすめしています。

Ratings Breakdown

1635お客様レビュー

  • 5 スター
    879
  • 4 スター
    429
  • 3 スター
    170
  • 2 スター
    99
  • 1 スター
    58

Great service

By

11月 30, 2020

The employees answered all of our questions and were very nice.

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Perfect

By

11月 29, 2020

club

Great location
Room was very comfortable and had everything I needed
Nice views

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Friendly service

By

11月 28, 2020

club

I put in a request for early arrival when booked. When called the front desk for early check in they said they didn’t do early check in but would make a note. After explaining why I needed early check in they went above and beyond to get us early check in. Very friendly service.

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Wonderful

By

11月 27, 2020

club

Will be back again. I enjoyed the stay . Great service and friendly staff. A one in my book . Thanks you so much

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Parking issue

By

11月 25, 2020

The parking is a problem, the construction site across the street uses the hotels parking garage at a nominal fee. This takes up the lower parking sections.
We had left to get breakfast since the hotel restaurant is currently closed. Upon returning the lower section was full and our van was unable to park in the garage.
The hotel owns the parking lot next to the hotel, we parked in the lot and our van was towed.
When we spoke with the manager he basically brushed it off and we had to pay 180.00 for the tow. We were informed the lot was being rented by one of the contractors on the construction site and they contacted the towing company. We spoke with the contractor to learn the hotel called the towing company as was conformed with the towing company. Keep in mind we had [3] rooms at the hotel for [5] days, with parking passes.
The hotel manager was of no help and seemed he could care
less.

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Friendly service and comfy pillows

By

11月 24, 2020

Every one from the staff was super friendly. I love the pillow options between soft and firm. Location is perfect! Awesome value overall.
Will return for sure!

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Staff at Raleigh Hillsborough st. Location

By

11月 16, 2020

The staff was rude as I was checking in and telling him I was running late for a meeting, he kind of threw my key at me. I asked him if he had an attitude? His response was no but even his co-worker looked at him with side eye after viewing his rude behavior.

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Midtown

By

11月 16, 2020

platinumelite

Nice hotel
Polite staff
Very clean
Convenient location

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Dowtown Raleigh

By

11月 16, 2020

This hotel is the best location in downtown Raleigh. However, it is in need of major updating. Room are clean but outdated.

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10/31 - 11/07 stay

By

11月 10, 2020

Business center equipment inoperable. Room landline keypad was not functional.

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Great staff

By

11月 05, 2020

Hotel staff were very courteous and helpful. Street noise (automobile traffic) could be heard even on the 16 floor.
Rowdy customers very loud in hallway and in at least two rooms. Noise did not cease until after 2 AM.

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Unique hotel in a great location.

By

11月 03, 2020

club

The staff was wonderful and informative. The beds were very comfortable. The design of the building itself was interesting.

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