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저희가 받는 각각의 이용후기 및 평가는 확인 절차를 거쳐 실제 호텔 투숙 고객이 제공하는 정보만 게시될 수 있도록 처리됩니다.
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전반적 평가 4.4
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Fantastic surroundings
ByBob Mc toon
4월 22, 2022
We love this hotel it is our favourite IHG the surroundings are fantastic the staff are brilliant and the obvious extra bonus for us it is very dog friendly.
The Staff couldn’t do enough for us in ensuring our comfort and our dogs comfort was their top priority. The food was lovely, this was our 2nd visit and we will definitely be back for a third. All in all 10 out of 10 for everything.
Many thanks Bob Julie and Buddy the English Bulldog
Ok but would probably stay elsewhere
ByRChwc
4월 15, 2022
Room was lovely and clean. Issues with us being given our room key on arrival to find the room was already occupied. Was sorted out immediately but did put us on edge about the security at this hotel. The food was mediocre, nothing special, and service slow. Personally I would choose elsewhere based on these issues and the allowance of dogs everywhere. They do have dog free rooms but allow dogs everywhere else, even the dining room.
Reception Debacle
ByDarryl J B
4월 08, 2022
After 6 hour drive we arrived at the hotel, we had book a twin room & I had contacted the hotel at the time of booking to confirm the room . To your dismay we we given a double, so back to reception to explain, and we were told the hotel is fully booked and could be moved to another hotel. As we were a group booking for a family Christening this was not an answer.
So were to swap rooms with one of our group as their room could be changed to a twin, we swapped put our belongings in the room and waited for house keeping to change the room.
After 20mins I looked to see if the bed could be changed (see photo) which is could not be split . Back to reception, again offered another hotel, only 4 empty rooms left now We had to check each room ourselves to see if they could be made into twins they could not as they were all doubles.
Told quite rudely to remove our belongings as other guests were arriving.
Shocking how we were treated by reception as " Other Guests" were arriving and we were made to feel in the way and our situation was not of any importance,
Again asked to move to another Hotel. Again we said we are a group booking with Family why would we move to another location ?
I had to make the case for two separate rooms which in the end of the debacle took over 2 hours to check in. No manager on a Saturday so had to be sorted the following day .
Not impressed with the receptionist.
The star of the hotel was Cortney in House Keeping . (Train her to be management)
Friendly, efficient staff, very clean, good food
Byook77
2월 22, 2022
Allan who checked us in and out, was friendly and efficient. We were tired after a long drive so this was appreciated, Room was clean and spacious. Only downside was for us, very soft beds, not ideal for people with bad backs. Dinner and breakfast both excellent. Tables well spaced, staff helpful and food good quality and value. We enjoyed our stay very much.
Very Nice Holiday Inn
ByEngineering Travel
1월 09, 2022
Really fantastic staff, for check in and check out.
Restaurant staff equally as good.
Very friendly made me feel like its a second home..
Will return
ByAlex
12월 20, 2021
Check in and out dealt with efficiently by pleasant staff. Clean and comfortable rooms with good food and service. Wine mabybe is a bit pricey. No faults except it was winter.
Huge comfirtable bed
ByLancashire lass
12월 18, 2021
This is a perfect location for the Chriton Hall venue. Just a few hundred yards away from it. The quality of the food was very good in the restaurant. Staff were all friendly and it had a relaxed atmosphere. We did find it a little difficult to find initially, from Bank Rd and a road sign would have been useful.
Great staff
Bywacker00
12월 17, 2021
Left my phone charger and the staff were excellent in getting it back to me. Thank you Becca for your excellent help its appreciated.
The good bad and the ugly
ByJunior
12월 12, 2021
This was our second stay this year on a Groupon deal,stayed here in March on the second floor,hotel is peaceful and relaxing set in nice grounds,now for the good(staff and service were excellent both times)the bad(TV's are old and WiFi is really poor)Now the ugly,we were in room 110 some tiles on the tiles on the bathroom floor were cracked and when we were in the restaurant my wife's desert had a big hair in it (must say staff replaced free and gave is a drink each to rectify the matter)
Excellent hotel in a wonderful setting.
ByRonnieEK
12월 12, 2021
The Holiday Inn Dumfries is an excellent hotel in the scenic Crighton campus in Dumfries. The staff were excellent, the room was extremely comfortable and the meals were delicious. We will certainly return.
Relaxing stay at Holiday Inn Dumfries
ByDavid
12월 08, 2021
The hotel is situated in a lovely area with views to the South over the Scottish hills and countryside. Very friendly staff. Quiet comfortable rooms.
Dumfries holiday inn
ByAlan2526
11월 22, 2021
Great location in spectacular grounds. Need to give yourself time to explore the local scenery and grounds. Great service and welcome from the staff