사용하지 않으시면 5 , 0 후에 세션이 만료됩니다. 로그인 상태 유지
세션이 만료되었습니다. 회원 프로필에 로그인 하십시오
고객 이용후기
저희가 받는 각각의 이용후기 및 평가는 확인 절차를 거쳐 실제 호텔 투숙 고객이 제공하는 정보만 게시될 수 있도록 처리됩니다.
78%
이 호텔을 추천합니다

전반적 평가

3.9

기반: 579 이용후기
78%
이 호텔을 추천합니다

Ratings Breakdown

579이용후기

  • 5 스타
    272
  • 4 스타
    149
  • 3 스타
    62
  • 2 스타
    48
  • 1 스타
    48

Not up to the usual standards

By

11월 14, 2020

platinumelite

Business trip during English lockdown period.
My room and the corridor outside smelt strongly of damp. There was only a trainee receptionist on duty, who couldn't speak much English, there didn't appear to be anybody to assist him.
The pre ordered breakfast (delivered to the room) was very limited.

자세히 보기
작게 보기

Fantastic Customer Service

By

11월 03, 2020

platinumelite

We needed a relaxing evening in a safe environment on the way back home and chose well here.
Kumar was straight to our assistance in offering a lovely room upgrade in the first instance and nothing was too much trouble. The suite was very nice indeed the bed huge and comfortable and so clean which was comforting.
Dinner was nice and the pie was excellent, the steak very poor but it was took off the bill so no problem at all here.
The breakfast was probably the best we have had in an IHG hotel for a very long time and great credit to the chef here. Excellent ingredients and cooked fresh and hot and was so enjoyable.
Overall cannot thank the staff here enough they are doing everything they can to serve the customer. IHG please give them the hotel renovation they deserve please to help out.

자세히 보기
작게 보기

Always a pleasure to stay there

By

10월 28, 2020

club

We stay at Reading west regularly. Good value, great welcome. Also convenient location.

자세히 보기
작게 보기

Great staff

By

10월 06, 2020

club

Lovely staff but queen bed is 2 singles pushed together and the mattress seam is very uncomfortable

자세히 보기
작게 보기

Great value hotel

By

10월 04, 2020

Under the conditions all staff did a most excellent job all staff most helpful look forward to our Christmas break with you.

자세히 보기
작게 보기

Value for money

By

10월 03, 2020

A great stay; clean and friendly place to rest your head

자세히 보기
작게 보기

Great hotel

By

9월 23, 2020

club

I loved my stay at the Holiday inn reading west! The room was amazing and the walk in shower was the best. Friendly staff, definitely felt comfortable at this hotel. They have all the procedures in place for COVID, great hotel!

자세히 보기
작게 보기

Great little hotel

By

9월 23, 2020

club

Super friendly staff. Room was nice and clean and shower amazing.
Felt very safe, using the hotel with everything that is going on at the moment.

자세히 보기
작게 보기

Comfortable stay

By

9월 22, 2020

club

Lovely clean room , great staff , lots of parking and relaxing quiet stay. Bar needs a better selection of drinks though.

자세히 보기
작게 보기

Relaxing stay in reading

By

9월 19, 2020

club

Lovely atmosphere in hotel during these difficult times. Made to feel very welcome and staff were extremely helpful and friendly, taking time out to chat and be attentive. No problems with recommendations and will visit again when next in area.

자세히 보기
작게 보기

A very good hotel with easy parking and access.

By

3월 23, 2020

club

Excellent staff, we would mention in particular Paula who provides excellent service at breakfast.

자세히 보기
작게 보기

Disappointing Holiday Inn experience

By

3월 18, 2020

club

Hotel obviously in need of a revamp. Very disappointing when considering the price paid for 2 rooms. Although the bathroom was the nicest thing about the place, and looked clean, the sink kept overflowing and when reported to reception, were told no maintenance on site. On top of that, had little sleep as had to listen to it 'glugging' away all night. Also, toilet in other room kept constantly running which also caused disturbed sleep for other member of our party.
Gym small but some good equipment, however, in view of current circumstances, should have been equipped with sanitizing wipes to clean down equipment before and after use.
Bar shut very early, and drinks very expensive considering class of hotel.

자세히 보기
작게 보기