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4.1

기반: 849 이용후기
84%
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Ratings Breakdown

849이용후기

  • 5 스타
    454
  • 4 스타
    212
  • 3 스타
    83
  • 2 스타
    54
  • 1 스타
    46

Block island

By

9월 18, 2020

club

I appreciate the block island discount. We all do.

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Clean, comfortable room

By

9월 17, 2020

We stayed for a long weekend. Room was clean, loved that it was easy to control the room temp (it was pretty chilly at night). The kids enjoyed the pool in the back. It was a short drive to local beaches. I had seen other reviews mentioning pets, but didn't see a single animal in the hotel all weekend. Service was prompt and friendly. My only complaint was the cost was a little more than we usually would have spent, but that's what we get for booking last minute on a holiday weekend.

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Comfortable bed and great price

By

9월 11, 2020

We stayed here while dropping of our son at URI. Hotel is comfortable and close to campus. The staff was friendly and accomodating. I left a shirt behind and they called me to see if I wanted to have it shipped to my house. Great Hospitality!

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Good location

By

9월 09, 2020

club

Hotel is close to URI and it has a good selection of places close by to eat

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Recent visit

By

9월 06, 2020

platinumelite

Stay was ok. You get what you pay for. Pleasant staff but no one super friendly. Room/halls/elevator has musty, mildewy smell. Bathroom was tight. Attached Italian restaurant was pretty decent. The menu says kids eat free (for registered guests) with paying adults but they charged us anyways - didn’t realize until we left. Didn’t want to go back and argue it. Pool was outside - not crowded since it was a bit chilly so the kids were able to enjoy it. However twigs and leaves in pool - not sure how often they do a sweep of it but was a significant amount. Wasn’t impressed but wasn’t mad about it either.

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Nice place for a few days

By

9월 05, 2020

club

I thought the hotel was pretty nice ...had nice pool but need more lounge chairs (there was only one) and other chairs were ok but not that comfy as they were metal w/o cushions
Location was good in that Newport and Narragansett were close by. Right on rt 1 but offest so traffic was not a major source of noise. I'm a cyclist so rt 1 was a bit of an issue. Once off tyhe main road some nice cycling like the roads to Narragansett. Return route was Rt 1 which was a little uncomfortable but manageable. Next time will find alternate route. I only took because it was suggested by someone.
and adequate ice from machine

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Good getaway

By

8월 30, 2020

Great location for restaurants and small towns. Beaches also.

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Anderson Getaway

By

8월 30, 2020

Everything was perfect, very clean and appeared sanitary, the front desk staff was very helpful and accommodating. Because of the hotels proximity to Newport and family we will stay again:)

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Awesome stay!

By

8월 28, 2020

club

Loved it! Great pool, clean room, lovely staff. They allowed our dog to stay for an extra fee. We would definitely stay there again!

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horrible

By

8월 25, 2020

staff was very disrespectful threw ne out because i called cooperated dye to his lack if respectful cutimer servu e

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Very Disappointed

By

8월 23, 2020

platinumelite

I have stayed at Holiday Inns all over the country and am a proud participant in the IHG Rewards Club.

I booked two rooms on points only (over 50,000 points) and paid cash for an additional room (which was quite expensive).

Let me start with the good. The room was clean and the staff were friendly. The pool was nice, however, could have used more lounge chairs (minor). We had breakfast in the restaurant which was pricey as expected but was good.

Next, the minor but irritating. We tried to Uber into Newport so we could have some drinks and not worry about driving. There were NONE available on a Friday night at 6:00pm. Gave up after an hour and just drove in. Not a big deal but plan accordingly if you're going to stay here.

Last, there was NO soap available in this entire hotel. No soap to wash hands in the room and no soap in the shower. During a pandemic where the single-most important preventative measure is washing your hands?? I complained to the front desk staff who advised me the entire chain had a shortage and could I wash my hands with shampoo?? I ended up going to the store to purchase soap. Also, there was not ONE bottle of water in the entire hotel on a weekend when it was 90-95 degrees the entire weekend. Vending machines on all floors were completely empty, on a weekend. Walked next door to the gas station at 1:00am to get a couple of bottles of water and the gas station had limited hours due to COVID.

To me, no soap and no bottled water is completely unacceptable for what this hotel is charging for rooms. I contacted Holiday Inn directly prior to posting this review (not normally my style) and my complaint was completely ignored - never received a response.So here it is..

Also, I am seriously contemplating switching to a different hotel's rewards programs because of this one incident. Clearly my ongoing, recurring business is not important to Holiday Inn.

Let me close by saying I had no issue with the staff or the service at the hotel. They were very receptive and sympathetic and clearly this is a situation beyond their control.

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Great Hottel and location for URI Parents

By

8월 20, 2020

club

Had a wonderful stay here when we came to visit URI's campus with my son. Great staff, clean hotel and perfect location to URI and Narragansett area. Would definitely recommend!

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