 Comentários dos hóspedes
Todas as informações recebidas são verificadas, para garantir que apenas dados enviados por pessoas que realmente se hospedaram no hotel sejam publicados.
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Experiência geral 4.5
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Galeria aberta
Noisy
BySteve
2020 十一月 20
Extremely noisy in the middle of the night. Couple days in a row to be be woken and forced to hear stomping and banging for over an hour to it stopped. Night staff was rude and not friendly at all. Otherwise, hotel was clean, day staff was quite pleasant. Facility was nice
Pesimo servicio al llegar y precio muy alto
ByRick
2020 十一月 12
Pesimo servicio al lleagr y precios muy altos en la hbitacion y algunas aguas para nosostros y otra cosa en la bañera se tiraba el agua hacia el piso del baño
Comfortable bed large room staff very knowledgeable and friendly
ByShawn 1328
2020 十一月 08
I have stayed here before the staff is amazing there is a bar but it’s not open yet because of Covid otherwise it’s a great property.
Disappointed
ByBcryback
2020 十一月 06
All food and bar service was shutdown due to covid-19 and no notice was given. Additionally, no alternative arrangements were made.
Clean
ByMayra
2020 十一月 03
Everything was great except when I checked in and went to the room I was assigned there was still people in there!! I was able
To open the door with the key provided and the guest were shocked just like I was. I was given another room but that was the last thing I expected
Comfortable bed
ByWhat!!
2020 十一月 03
Very good location for our stay, neighbors where too loud. Clean rooms
Comfortable bed and great service
ByNiecyne
2020 十月 27
I recommend this hotel to everyone perfect area different restaurants to choose from and right down the street from katy mills mall
My Stay
ByGuest 23
2020 十月 27
Room smelled like urine, staff didn’t seem to really care when reported. The location is great and right where it needs to be. The restaurant and bar were closed due to COVID so I cannot comment on that. The beds were ok not the most comfortable but good enough for a one night stay. I use the holiday in for the reward points other then that I would not stay at this motel again. I will probably find another one next time that is can use my rewards at.
Excellent stay.
ByBear
2020 十月 25
This place is so clean and the staff is outstanding. There’s a huge variety of hotels to stay in Houston but I choose this hotel.
Katy Holiday Inn
ByBKE1980
2020 十月 25
Hotel was nice, great location for Katy. Restaurant was not open, to go breakfast bag was for sale for 6.00. Bed was really comfortable and hotel super clean.
Terrible Service
ByTravelAgentRae
2020 十月 20
First let me say that the location is great!
Now, I’ll say that the Front desk Staff was unfriendly and could care less not only about us but the families before and after us. Rooms were canceled with no notice and no courtesy was given to rewards customers. They didn’t speak to you when walking to the desk and stopped in the middle of helping customers to answer the phone without saying a word.
This was by far THE WORST HIE I’ve ever stayed at. When asked for their corporate office number the lady said she can’t give that to us because they don’t follow the corporate rules they are franchise only and to come back the next day and the manager might talk to us. When I told her that I just confirmed reservation details on the phone that day she said “the toll free number don’t know nothing, they don’t know what’s going on down here at our hotel.” We stayed our two days and left. I will never go back there again.
Highly Preferred
ByTLLW
2020 十月 17
Attentive to my needs...professional and friendly...