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宾客评论
我们收到的每一条评论和打分都会经过验证,以确保我们展示的全部是由真正入住过酒店的客人提供的信息。
90%
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整体体验

4.5

基于 679 评论
90%
推荐此酒店

Ratings Breakdown

679评论

  • 5 星级
    490
  • 4 星级
    99
  • 3 星级
    34
  • 2 星级
    29
  • 1 星级
    27

Perfect stay

By

2021 十月 13

Everything was perfect as expected. Needed a getaway and relax spot, that’s exactly what I got.
Michael was very prompt and friendly.

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Unfriendly staff at front desk

By

2021 十月 10

Front desk staff unfriendly and never interacted. Lacked customer service skills. Beds uncomfortable. Breakfast not available to guests. We paid, but only offered to 2 of 4 guests. Good points are cleanliness and location.

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Great Stay

By

2021 十月 08

platinumelite

Had a wonderful stay . Front desk was nice and helpful.

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Comfortable atmosphere

By

2021 十月 08

My overall experience was great! Except one tiny matter....
The only request that was made-I asked for some more coffee and splenda sweetener, the male on duty after 6pm at service desk told me they did not have any coffee, and I had to use the 2 in the room in which I already had 2 small cups with no Splenda available. I am as so many others an avid coffee drinker no matter the time of day. Please fix this asap.
The front desk clerk 545 am the next morning contradicted the overnight guy and well it seems they have coffee and he could have accommodated me. Oh well bring coffee myself next time as a just in case.

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Great hotel in a great location

By

2021 十月 08

platinumelite

This hotel is conveniently located near Bass Pro Shop, the Katy Mall shopping center, a climbing Gym, Typhoon Texas Waterpark, and lots of restaurants, with easy on and off access to I-10. The rooms are very quiet, clean and comfortable, just what one expects from Holiday Inn.

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Holiday Inn Katy, TX

By

2021 九月 28

platinumelite

This is the second time we have stayed at this location. Both times were great. We were comfortable and slept well. the room was very clean. I would recommend this hotel!

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Great Location

By

2021 九月 27

platinumelite

Stayed overnight, staff was awesome and room was amazing. As soon as my head hit that pillow, I was out like a light. Room and bathroom was very spacious and I have no complaints.

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Great hotel

By

2021 九月 27

My go-to hotel every time in Katy Tx. with clean rooms and good service.

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Great Customer Service

By

2021 九月 24

club

Very friendly and welcoming crew. Great, and relaxing experience.

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everything was great

By

2021 九月 21

platinumelite

everything was wonderful. Had breakfast on Sat. really good

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Good location but that’s it

By

2021 九月 21

Not really a nice hotel. I would rather spend a little more for a nicer stay. Location is good but that’s all.

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Going beyond

By

2021 九月 20

club

I ended up arriving hours before checkin. Desk clerk knew that I was so ready for a room from rough travel and let me know when I walked by half an hour later that she could get me in early. Another experience leaving: I was getting a ride to airport with someone I met in our meeting. After waiting past our meeting time (super early) the desk clerk knew I was close to missing flight she helped by figuring out which room and calling her. She ended up waking her up (she hadn’t heard her alarm) and we both would have missed our flights had the clerk not gone out of her way. Exceptional and beyond that drastically effected my stay!

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