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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
89%
Recommend This Property

Overall Experience

4.5

based on 403 reviews
89%
Recommend This Property

Ratings Breakdown

403reviews

  • 5 Stars
    294
  • 4 Stars
    54
  • 3 Stars
    18
  • 2 Stars
    20
  • 1 Stars
    17

Fisher 64

By

December 08, 2019

platinumelite

Staff is great!!! I travel to Katy every two weeks and always stay here. The hotel is well maintained and clean. the restaurant and bar is nice and the food has always been good.
Wait staff is excellent.
Room is always clean and inviting.

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HI Katy Mills

By

December 05, 2019

club

Best Holiday Inn I have stayed at in years! Hotel is clean, staff is great, location and parking are fantastic. There is nothing about this hotel that is lacking. I travel to this area a good bit, and this was my first stay, but definitely not my last!

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Great service

By

December 05, 2019

club

I do not like soft top mattresses. I prefer a firm mattress.

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Service

By

December 03, 2019

club

We like this hotel and have stayed a number of times for a week at a time. This was through Thanksgiving so perhaps I was too harsh on my rating, was there a skeleton crew on??? We didn't have enough towels and I think one morning the towels that we put on the floor were put back on the rack. Could use another waste basket for living area (there was one in bedroom). People I made reservation with on phone told me I could have 2 queens with a 2 rm suite near the elevator but they didn't have one so we had to walk a long way down the hall to our room and I am handicapped in walking.

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A good choice with some room for improvement

By

December 02, 2019

club

Overall it was a good choice. We slept well. It was clean and all good

Front desk lady was extremely slow and not I te rested in moving a finger to please any guests.

The breakfast was the typical lame teastless as breakfast with scramble eggs bacon and potatoes, bread, cereal and that. Is. It. Not what you would expect for the price. The breakfast staff was very nice and attentive.

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Ubicación y comodidad

By

November 27, 2019

club

Excelente ubicación, enfrente del mall de Katy Mills. A unos 40 min de Houston o menos, pero el hotel es nuevo

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Excellent!

By

November 27, 2019

Really liked this hotel. From the friendly employees to the extremely comfortable beds. The king suite was very spacious and bright. Hotel is close to quite a few restaurants and the Katy mills mall is right next to it.

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Nice, clean .

By

November 27, 2019

I stay at this hotel very often, the reason?? It's clean, modern, friendly, and they have good food. Parking areas are good as well.

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Comfortable bed and great service

By

November 27, 2019

club

Thank you for the great service especially from the staff at the restaurant and house keeping.

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Would stay again!

By

November 26, 2019

This hotel was great. I believe the price point was great, the hotel was very clean, the a/c worked well in our room, the bed was comfortable, and the room smelled really good too! Also, the location was PHENOMENAL. I would definitely stay again!

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Comfortable and great value

By

November 26, 2019

After staying at the competition, I find that Holiday Inn has provided an above average stay that is comfortable, clean, and affordable. Staff are very friendly and helpful. The rooms are clean, they are environmentally conscious, rooms with mini fridge and kurig coffee maker. Breakfast is included, an added value.
If given a choice to stay at any of the major chains, I choose Holiday Inn.

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Great location

By

November 25, 2019

Great location with lots to do around. Hotel was very clean. Staff was friendly. Will come back for sure

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