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Comentários dos hóspedes
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Experiência geral

4,4

baseado em 2158 avaliações
87%
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Ratings Breakdown

2158avaliações

  • 5 Estrelas
    1191
  • 4 Estrelas
    715
  • 3 Estrelas
    163
  • 2 Estrelas
    45
  • 1 Estrelas
    44

整體住宿品質佳,但地毯太舊建議更換

By

agosto 22, 2020

整體住宿品質佳,但地毯太舊建議更換
迎賓水果豐富種類繁多,值得讚揚
酒店早餐乾淨衛生,餛飩及米粉都很好吃

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行政酒廊关了为什么没有在餐厅提供酒廊服务?

By

agosto 11, 2020

如题
为什么没有在餐厅有酒廊服务?也没有地方在预定的时候告知酒廊关了 没有早餐和happy hour

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Sleep and leave, don't ask for more!

By

julho 25, 2020

club

Stay was nice in overall, sleep was comfortable, breakfast was good. Facilities well maintained.

The attitude of the guards who operate the access to the parking lot is unacceptable. Ordered a taxi, the driver came from the back gate, when we wanted to exit from the front gate it turned to be the decision of the guard, he did not have the taxi car plate number in the system and he could not use his brain that the car did not drop from the sky. Insisted the taxi leaves from where it entered, despite that behind there were already few cars lining. Lack of common sense and lack of customer-oriented behaviour. Such "little" things do impact the overall experience of guests, at least mine!

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清潔感があり快適なサービス

By

julho 19, 2020

全体的に清潔感と安全性を確保していて、安心して毎回利用でき、深センに出張の際はリピートしています。
特に客室とベッドは特に快適でリラックスでき、ぐっすり眠ることができ疲れを回復できます。
次回も深センに来る時は予約する予定です。

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チェックインの時の対応

By

maio 19, 2020

club

数々の登録が必要であったが、フロントの方が丁寧に教えてくれて登録もスムーズに出来ました。
非常に親切で良かったです。

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Room condition and staff checkin experience

By

abril 13, 2020

Air condition is too noise, hard to see well. The check-in staff or manager recognise me and remember my past arrival time which provide me very warm feeling of being a loyal and return customer.

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Great service and good location

By

abril 01, 2020

club

-Helpful and welcoming Front Desk staff
-Clean and comfortable room

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Nice hotel with decent and spacious room

By

fevereiro 02, 2020

club

Nice hotel with metro station nearby and a lot of restaurants around. Although the location is a bit far from tourist attractions, the premises is still a pleasant one with Holiday Inn standard. Swimming pool and gym facilities is a bit of a walk to the adjacent building. However, the pool is 25M long and not busy with slightly warmed water which is warm enough to swim in winter. Sauna in changing room but steam room was switched off. So sad I couldn't wait for the steam room to be hot enough to use as the cleaner switched it off again while I was swimming. Couldn't stick around and wait for the steam room to function. So gave up.

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性價比高 服務好

By

janeiro 28, 2020

club

前台服務有禮友善 其他員工都有禮貌 早餐豐富 房間整潔寛敞 唯獨是冰箱不凍 房內似乎沒有USB插座 其他都滿意

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Super Service

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janeiro 24, 2020

Wie schon in den letzten Jahren ein super service .

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サービス対応が素晴らしい

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janeiro 24, 2020

荷物を預けた際の対応が素晴らしく、
今後もまた使いたいと思いました。
改善してほしいと思うところは、
朝食バイキングでの調味料の少なさ、
麺類の頼み方の分かりづらさぐらいでしょうか。

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床铺舒适,服务一流。

By

janeiro 20, 2020

club

硬體有些老舊,但基本上該有的都有,主要應該都是商務客,不曉得為何房裡的熨斗架上是空的。

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