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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 1506 reviews
86%
Recommend This Property

Ratings Breakdown

1506reviews

  • 5 Stars
    801
  • 4 Stars
    532
  • 3 Stars
    112
  • 2 Stars
    31
  • 1 Stars
    30

床铺舒适,服务一流。

By

17 October 2017

club

Excellent and better than my expectation. I will come next time if I need to stay at Shenzhen overnight

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フロントの対応が素晴らしい

By

13 October 2017

platinumelite

中国でこの価格帯のホテルには珍しく、フロントがうやうやしく対応してくれました。ポジティブサプライズです。
部屋も清潔で広く、申し分ありません。

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酒店不厚道,性价比不高

By

13 October 2017

酒店不厚道,性价比不高,s会员基本无待遇。
给的卷能消费的都很少。
酒店菜品基本有对折折扣,送的卷只能以原价消费

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服务一流

By

13 October 2017

platinumelite

自动升级到套房,水果也放在房间里,感觉不错。前台人员提供了两套充电器,在前台交待后,回到房间就有了,非常不错。

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服务一流

By

12 October 2017

platinumelite

热情,前台服务周到!!!
吧台服务好!热情,前台服务周到!!!
吧台服务好热情,前台服务周到!!!
吧台服务好热情,前台服务周到!!!
吧台服务好热情,前台服务周到!!!
吧台服务好热情,前台服务周到!!!
吧台服务好

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床铺舒适,服务一流

By

12 October 2017

外面在修路,不太好找。
内部在装修,影响睡眠。
原先的装修有点年份了,建议翻新。

服务很好,品质过硬

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服务友好,酒店老派

By

12 October 2017

前台服务还是很友好的,房间在假日酒店里不大不小,空调开的auto 盖上厚被子睡起来有点热 自己调节一下就好。房间太旧了,洗手间的马桶很旧,站在浴缸里淋浴有种在20年前的宾馆里的感觉。希望酒店能够翻新更时尚一些。

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卫生整洁,接待人员专业。

By

11 October 2017

酒店房间卫生整洁,符合我的要求。前台接待人员工作专业,看到身份证明后表达欢迎作为IHG会员,对提出的问题提供了满意度回答,工作效率高,由于到达时时间已经很晚,工作人员以最快速度办理完手续,是我可以尽快到房间休息。

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CO迅速,贴心服务

By

10 October 2017

platinumelite

由于第二天一早要赶飞机,得知酒店早餐在6点开始,于是决定吃完早餐再co去机场。前台得知要赶飞机,主动表示可以协助提前准备发票水单,并在早餐后快速co,帮助节约了宝贵时间,得以多吃两口~

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服务

By

10 October 2017

club

总体服务质量不错,房间整洁,清理及时,服务周到,对客户信息很了解。能及时反映客户身份信息,总体环境良好,整洁,从业员的服务质量良好。

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職員有禮

By

10 October 2017

club

前台及餐廳職員有禮, 對查詢仔細回應.房間舒適, 餐飲品質不錯. 唯十一假期, 自助晚餐暫停, 預訂房間時預先通知會好些, 入住時查詢才知, 影響行程安排,誤了和親友於酒店用餐飯聚

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早餐不错,健身房一般

By

09 October 2017

club

整体感觉还不错,地段也还是不错,酒店里工作人员服务热情,房间整洁;不足之处是整体酒店设施有些陈旧,健身房条件太差

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