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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 2164 reviews
87%
Recommend This Property

Ratings Breakdown

2164reviews

  • 5 Stars
    1196
  • 4 Stars
    716
  • 3 Stars
    163
  • 2 Stars
    45
  • 1 Stars
    44

房間空間很大,乾淨舒適

By

24 October 2020

整題來說都很好,包含服務、衛生、設計等都沒有問題。早餐也很有廣東特色。我如果再到深圳會在選擇入住。

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房间评价

By

23 October 2020

club

服务细致
打扫整洁
房内装潢都维持很好
酒店前台接待得宜

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ベッド

By

14 October 2020

platinumelite

枕が二種類準備してあって選べる。
嬉しいサービス
(-.-)Zzz・・・・
ゆっくり休むことができました

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美味しい朝食

By

14 October 2020

朝食のバフェがメニューも豊富でとても美味しく、レストランも清潔でした。従業員のサービスもとても良かった。

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都蛮好的

By

06 October 2020

整体都蛮好的,还给我们升级了套房,酒店服务人员非常有礼貌,非常好的一次体验

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Great hotel to stay for business

By

01 October 2020

First non-quarantine hotel in China during this long business trip, Holiday Inn Shenzhen Donghua offered same great services as before with attention to the details on health and safety.

Highly recommended!

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整體住宿品質佳,但地毯太舊建議更換

By

22 August 2020

整體住宿品質佳,但地毯太舊建議更換
迎賓水果豐富種類繁多,值得讚揚
酒店早餐乾淨衛生,餛飩及米粉都很好吃

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行政酒廊关了为什么没有在餐厅提供酒廊服务?

By

11 August 2020

如题
为什么没有在餐厅有酒廊服务?也没有地方在预定的时候告知酒廊关了 没有早餐和happy hour

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Sleep and leave, don't ask for more!

By

25 July 2020

club

Stay was nice in overall, sleep was comfortable, breakfast was good. Facilities well maintained.

The attitude of the guards who operate the access to the parking lot is unacceptable. Ordered a taxi, the driver came from the back gate, when we wanted to exit from the front gate it turned to be the decision of the guard, he did not have the taxi car plate number in the system and he could not use his brain that the car did not drop from the sky. Insisted the taxi leaves from where it entered, despite that behind there were already few cars lining. Lack of common sense and lack of customer-oriented behaviour. Such "little" things do impact the overall experience of guests, at least mine!

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清潔感があり快適なサービス

By

19 July 2020

全体的に清潔感と安全性を確保していて、安心して毎回利用でき、深センに出張の際はリピートしています。
特に客室とベッドは特に快適でリラックスでき、ぐっすり眠ることができ疲れを回復できます。
次回も深センに来る時は予約する予定です。

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チェックインの時の対応

By

19 May 2020

club

数々の登録が必要であったが、フロントの方が丁寧に教えてくれて登録もスムーズに出来ました。
非常に親切で良かったです。

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Room condition and staff checkin experience

By

13 April 2020

Air condition is too noise, hard to see well. The check-in staff or manager recognise me and remember my past arrival time which provide me very warm feeling of being a loyal and return customer.

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