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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
85%
Recommend This Property

Overall Experience

4.3

based on 1382 reviews
85%
Recommend This Property

Ratings Breakdown

1382reviews

  • 5 Stars
    724
  • 4 Stars
    495
  • 3 Stars
    108
  • 2 Stars
    27
  • 1 Stars
    28

服务较好

By

July 22, 2017

东华假日设施比较陈旧了,但整体服务还是可以的。希望能够提供更多的房间服务,例如房间报纸,咖啡机等。另外请送水果及时些,不要客人联系了。

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サービスは良い

By

July 22, 2017

platinumelite

フロント他サービスは良い。一方、施設が古いのと若干の外や周りの音が気になる。朝食は和食も多少あり良い。タクシーが中々来ない。エレベーターが2基のみで速度が遅い。

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服务很好,主动识别会员

By

July 21, 2017

入住时能主动识别会员身份,给予房间升级。早餐丰富,而且结束时间很晚方便了住客。酒店设施有些老旧了,不过总体服务还是不错,弥补了硬件的不足。

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床铺舒适,退房便捷,会员延迟退房

By

July 19, 2017

1.退房方便,
2.会员可以延迟退房到16:00
3.酒店房间干净整洁
4.酒店人员服务周到
5.大堂环境不错
6.会员礼品不错

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整体感觉舒适

By

July 18, 2017

原定的无烟房,应为早到快速安排了一间吸烟房,服务意识很不错,办理入住的过程中也识别出了会员信息,主动送了果盘。退房时效率也比较高,第一次开票时间比预期的快,总体好评。

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忘れ物

By

July 17, 2017

club

忘れ物のシャツを保管いただき、次回宿泊の際にさりげなく部屋においてあったことにすごく感動しました。ありがとうございました。

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假日飯店

By

July 17, 2017

床舒服 服務品質好 早餐還不錯但重複性太高 網路比上次好 但是wifi還是有點慢 可以改進 另外 洗衣服只有乾洗服務 並沒有公用收費洗衣機可以使用

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服务响应及时,床铺舒适

By

July 17, 2017

一进大堂,感觉灯光明亮,前台服务好,办理业务迅速,房间干净明亮,但是不满意的是衣柜里面的灯一经过就亮,过会儿就自动灭的过程中,不停发出声音。房间外面正对电梯口,在房间会听到经过的其他房客的声音,但是晚上算是比较安静的,空调调的温度挺低的,感觉有点冷,但是我喜欢办公位置,桌子足够大,网络连接方便,速度也是不错的。床铺也是挺舒适的,枕头不错。

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电梯、退房

By

July 17, 2017

club

早上等电梯要花很多时间
退房开发票,1)是不能能二维码扫一下,这样信息不回出错 2) 能不能提前一天晚上就开好 省得早上退房排队开票

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深圳南山很好的一个选择

By

July 16, 2017

platinumelite

东华假日酒店是在深圳南山出差很好的选择。酒店整体的管理和内部设施非常的符合假日酒店的定位和标准。
酒店所处的位置交通很方便,也靠近购物中心,就在海雅 百货对面,步行去海岸城也仅仅需要10分钟左右。

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床铺舒适

By

July 15, 2017

此酒店第一次入住, 与其他假日相比,并无特别之处,匆匆待了八个小时, 有点遗憾,升级更高一级的房型。早餐一般, 房间遮阳的有待改善。床铺还是熟悉的那种。可以接受, 离地铁口不算远也不近。

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Needs some attention

By

July 13, 2017

Ok but some updates required. Staff are great overall particularly the 9th floor team.

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