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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.4

based on 2151 reviews
87%
Recommend This Property

Ratings Breakdown

2151reviews

  • 5 Stars
    1188
  • 4 Stars
    713
  • 3 Stars
    162
  • 2 Stars
    44
  • 1 Stars
    44

Nice hotel with decent and spacious room

By

February 02, 2020

club

Nice hotel with metro station nearby and a lot of restaurants around. Although the location is a bit far from tourist attractions, the premises is still a pleasant one with Holiday Inn standard. Swimming pool and gym facilities is a bit of a walk to the adjacent building. However, the pool is 25M long and not busy with slightly warmed water which is warm enough to swim in winter. Sauna in changing room but steam room was switched off. So sad I couldn't wait for the steam room to be hot enough to use as the cleaner switched it off again while I was swimming. Couldn't stick around and wait for the steam room to function. So gave up.

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性價比高 服務好

By

January 28, 2020

club

前台服務有禮友善 其他員工都有禮貌 早餐豐富 房間整潔寛敞 唯獨是冰箱不凍 房內似乎沒有USB插座 其他都滿意

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Super Service

By

January 24, 2020

Wie schon in den letzten Jahren ein super service .

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サービス対応が素晴らしい

By

January 24, 2020

荷物を預けた際の対応が素晴らしく、
今後もまた使いたいと思いました。
改善してほしいと思うところは、
朝食バイキングでの調味料の少なさ、
麺類の頼み方の分かりづらさぐらいでしょうか。

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床铺舒适,服务一流。

By

January 20, 2020

club

硬體有些老舊,但基本上該有的都有,主要應該都是商務客,不曉得為何房裡的熨斗架上是空的。

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Excellent service and western friendly

By

January 19, 2020

This Holiday Inn is good for westerners. They have many hotel staff who speak English. The hotel is comfortable and walking distance to many stores and restaurants.

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Great hotel, with friendly staff, and excellent facility

By

January 16, 2020

Nice, convenient hotel, with great staff and services! My most preferred IHG hotel in Shenzhen.

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清潔な客室

By

January 15, 2020

設備自体は新しい訳ではありませんが、いつも客室、浴室ともに清潔に保たれており、非常に満足しています。

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Great China Hotel Experience

By

January 15, 2020

club

Hotels in China can be a bit of a mixed bag, but I found HI Donghua to be a great experience. The staff were always friendly, courteous, helpful and - crucially, given my shocking Chinese - willing to take the time to ensure everything went smoothly. I'd return if only because the staff were among the best I've encountered in Holiday Inns in China. A minor showcase...I tend not to eat at hotels, and tend to sample local places. The staff were immediately able to identify some good local eateries which I never would have found without their knowledge, and the staff even took the time to find out what I've enjoyed in the past to guide their recommendations. There were some very minor maintenance issues - a showerhead that wouldn't hold its angle, occasional odd housekeeping times - but these are minor niggles in an otherwise great experience.

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床铺舒适,服务一流

By

January 15, 2020

platinumelite

使用到了洲际会员的特价及升级。整体符合Holidayinn的水平。

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Good service and Room condition is good

By

January 12, 2020

platinumelite

Good service and Room condition is good

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宾至如归,服务周到。

By

January 11, 2020

club

前厅接待,热情周到,宾至如归。对于会员的识别和礼遇做得很到位,真的让人觉得跟非会员很不一样!

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