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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
85%
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整體經驗

4.2

根據 1505 評論
85%
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Ratings Breakdown

1505評論

  • 5 星級
    882
  • 4 星級
    346
  • 3 星級
    123
  • 2 星級
    79
  • 1 星級
    75

Great Hotel!

By

11月 26, 2021

I travel for a living and stay in a lot of hotels, sometime 25-30 a month. This hotel is one of the best. Great rooms, friendly staff, good food. What more could a person ask for?

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Friendly staff, felt safe, clean

By

11月 21, 2021

I liked my overall experience and I have booked to stay there again ins couple weeks. Unless something would change I plan on staying at this hotel for all my future visits.

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Excellent

By

11月 17, 2021

platinumelite

The staff were very friendly and the rooms are nice and clean will definitely stay here next time I come to Little Rock

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Road construction until 2022

By

11月 12, 2021

platinumelite

The staff failed to advise us that nightly road construction on the highway next to the hotel will continue for the next year. This ensured that we were unable to get a good night's sleep because of the constant noise. This hotel needs to shut down until the construction is complete.

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Excellent staff, clean hotel...restaurant miss

By

11月 09, 2021

We were very happy with this property in terms of room cleanliness and the VERY friendly and welcoming hotel staff. Our only complaint is that it seemed the restaurant/bar were not very well stocked. One of the drinks that was listed on the menu was not available since the kitchen/bar did not have limes. Additionally, there were a couple of items on the restaurant menu that were not available either due to lack of stock.

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Clean and Comfortable

By

11月 08, 2021

club

I've stayed here a few times and always had a good experience. I stay here alone, with my dog, and feel very safe. They are very pet friendly as well.

Also very clean and comfortable.

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Priority member

By

11月 03, 2021

The sleep quality was average. The radio button was stuck.

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Service just need to improve just a little

By

11月 03, 2021

My staff was ok but the rooms should have been cleaned. Due to a big event going on in little rock. This was history made.

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Great service!!!

By

10月 29, 2021

When we arrived Stanley greeted us with a big smile and was beyond accommodating. He is truly an asset to IHG and let me add... Great customer service didn't stop there. The morning staff and breakfast staff was absolutely outstanding!!! I've stayed at many Little Rock Hotels and they are one of the top in customer service!!! Our room was clean and very roomy and the king bed in our suite was so comfortable. My only problem was they use feather pillows and I am severely allergic. Thankfully, I realize it before sleeping on it.

The only suggestions I have is there should be night security and the elevator needed just a little bit more attention in cleaning and the carpet could be replaced. All in all we will definitely be back!!!

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A great night

By

10月 27, 2021

Comfortable beds clean room clean bathroom very customer care friendly staff

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Great Stay Downtown

By

10月 27, 2021

club

This is a great stay downtown and is relatively close to everything.

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You don’t always get what they say you will

By

10月 26, 2021

club

I chose the king suite with one bed and fold out couch because I was told there would be bedding for the couch. There was no bedding and when I asked for it I was told I couldn’t get any because it was homecoming. We had no bath towels, only face towels and was given the same reason. There was a pill in the floor by the bed and I was told that their cleaning staff needed to do a better job….I had children with me who could have found and taken it. And the bathroom door was not level or something because it wouldn’t shut. I asked to speak to a manager when I was told I couldn’t be moved to a room with two beds so all the kids would have bedding and was told the rooms were dirty, try to talk to mgr the next day. The manager called in and I was told I could call back during the week. I have left messages with no returned call and even sent an email to the address on the website for the location.

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