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房客評論
每一道評論和評比皆已經確認過,確實為實際入住飯店的房客所提供的資訊。
81%
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整體經驗

4.1

根據 495 評論
81%
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Ratings Breakdown

495評論

  • 5 星級
    248
  • 4 星級
    134
  • 3 星級
    55
  • 2 星級
    33
  • 1 星級
    25

Great Hotel in Great City

By

8月 11, 2020

club

It was the first time we visited York on route to Edinburgh and we were a party of six. The hotel was easy to find and once checked in and parked the city centre is on the door step.
We all had a great stay and will definitely be visiting again for a longer stay.

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Great location if visiting York city

By

8月 10, 2020

club

Overall, great hotel. Friendly and welcoming staff. Room was clean however the shower cubicle could have done with a more through clean. Breakfast was fantastic. Didn’t realise that kids eat free so worthwhile checking if they still have this offer when booking. Great Wetherspoons right opposite. Had a swift pint before heading into town. Ate at an Indian restaurant about 5 minutes away, Athithi’s. Highly recommended! Great service.

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york city break

By

8月 10, 2020

had a great couple of days stay in york. hotel is in a great location with many resturants and bars within an easy walking distance. really close to the town centre and shambles area.

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Excessive Hotel Noise

By

8月 08, 2020

We had a complete lack of sleep due to excessive noise, this sounded like staff noise

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Decent hotel and staff

By

8月 08, 2020

Decent hotel to stay in if visiting York. Not to far from the city centre with plenty of places to eat in the vicinity. The staff were welcoming and professional. The only downside is the lack of hotel parking or parking at a reduced rate.

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very clean

By

8月 06, 2020

We had a lovely stay in York. The staff are friendly and very prepared for COVID precautions. The experience wasn’t as good as normal due to not being able to get a cooked breakfast. We were told limited numbers could go in the restaurant so decided to try the grab bag with hot sandwich. The grab bag is dropped off at 7am which is very early - no other options. The hot sandwich however is picked up from reception and you choose the time. It wasn’t very comfortable trying to eat breakfast in the room with my family - no table or chairs and tricky with paper bowls and plastic cutlery. Tho the range of food given was great. The beds are comfy but not the sofa bed that was very poky so sleeping wasn’t great. I think if it had just been me and the hubby we would have booked for a proper breakfast and had a decent bed but with the kids it’s a bit more tricky and options were more limited.

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Night away with the kids

By

8月 06, 2020

club

Need to have notice on the website if the restaurant is not to be open, understand the buffet being shut but still would have preferred a hot breakfast which wasnt availalble. WOuldnt have booked with 2 kids (eat free) if i had known all above.

(bathroom floor flooded after third shower)

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Relaxing break

By

8月 04, 2020

club

We thoroughly enjoyed our stay, it was our first trip since lockdown was lifted and we were apprehensive.
From the skills of keeping everyone safe at all times in reception and who brought the fresh towels - nothing was a problem.


Parking was close and affordable

As always you get a fantastic sleep in the beds at Holiday Inn the shower was powerful and all the essentials were in the room ready on arrival.

We will definitely stay again when we visit York

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Perfect location. Friendly helpful staff

By

8月 04, 2020

club

Couldn’t fault the hotel. Early check in without booking. Easy access to parking. Staff feud lt. room spacious and clean. Comfy beds. Nothing to complain about. All facilities in room. Iron ironing board hairdryer. Charger ports. Handy as we forgot our plug.

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Great hotel, staff were brilliant

By

8月 03, 2020

club

We had a great stay the hotel was brilliant the staff couldn't be more helpful, there were clear signs for all social distancing and covid guidelines throughout. The room was very clean throughout and we felt very comfortable with the measure that were in place, the bed was huge and very comfortable slept great we requested an extra pillow to the room and was delivered very quickly with no questions can't fault the staff or experience at all thanks for a great stay

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Great stuff, very poor property

By

8月 03, 2020

club

Staff is great and very welcoming. Cv-19 procedures well implemented throughout.

The issue is with the property itself. The mattresses are HORRIBLE to the point they ruined our sleep.

The packed breakfast, offered for £8 pp is just appalling.

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Comfortable bed, helpful staff

By

8月 01, 2020

Booked for a twin room and was initially given a double, the lady at reception was helpful and changed it but it may as well have been a double as there was no space between the beds, which was ok as I was with my daughter, but a little bit claustrophobic. No air con and the window only opened a small way so as it was very hot it was uncomfortable. Very clean hotel, friendly staff Just spoiled by these couple of things, I always stay in a Holiday Inn or Holiday Inn Express where possible so just a bit disappointing.

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