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Opiniones de los huéspedes
Todas las opiniones y valoraciones que recibimos se verifican para garantizar que solo mostramos la información facilitada por huéspedes que se han alojado en el hotel.
86%
Recomendar este hotel

Valoración general

4.3

en base a 926 opiniones
86%
Recomendar este hotel

Ratings Breakdown

926opiniones

  • 5 Estrellas
    603
  • 4 Estrellas
    159
  • 3 Estrellas
    72
  • 2 Estrellas
    53
  • 1 Estrellas
    39

Good place to stay in

By

30 junio 2021

Really clean and nice. Would stay again. Good location to everything

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Could be so much better…

By

29 junio 2021

Very nice property; under staffed and expensive. Breakfast is usually included at HI properties, not sure why there was an $8 charge this time. We stay at HI often, this time was not a great experience…

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room was ok

By

25 junio 2021

-TV in our room was not working
-You could hear the water running from the room next to us
-Breakfast was closed for a private meeting
-Beds were comfortable

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Small town delight

By

25 junio 2021

Have stayed here couple of times with business in Austin and doctors appointment in Wimberley…..excellent area of town. And freeway accessibility! The customer service is above and beyond that’s why we continue to stay when in town! The food is pretty good too if you get in late and don’t want to get back on road to find a bite to eat! Restaurant open until 10 pm
Clean, comfortable and friendly! Won’t disappoint

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Nice Place

By

23 junio 2021

club

Definitely Recommend, room was clean and comfortable, staff was friendly and efficient. Really enjoyed our stay here, close to everything that you might need or want to go do.

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problemas con el personal

By

22 junio 2021

hice la petición en front desk de que me cambiaran las sabanas de las camas y no las cambiaron ni un solo día y estuvimos hospedados de jueves a domingo, les reporte que la taza del baño no flusheaba apropiadamente y la respuesta que obtuve fue que no tenían mantenimiento hasta el día siguiente entonces lo que tuve que hacer fue solucionar el problema yo mismo.

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Holiday Inn Stay in San Marcos

By

17 junio 2021

Loved the pet friendliness aspects, pretty grounds for a space right off the highway.

Front desk was kind!

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Nice room

By

16 junio 2021

platinumelite

Nice room with fridge and microwave. Water is very chlorinated: bring your own water for tea/coffee

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Room and service experience

By

16 junio 2021

club

Upon arrival to the hotel the front desk staff member was informing me that they over sold king beds and I was going to have to consider being put into another room. I did not like the fact that I was being “bribed” into switching into another room for the Convenience of someone else. Soon after being explained all the mistakes that were made by the hotel I was then told that I still have my room but that it was just an “option”. The staff member never made it seem like an option more of a I have no choice but to switch rooms. Once I entered my room I always do a thorough inspection to ensure that nothing could be blamed on me during my visit for something that was already their when I arrived. I noticed huge 2 stains right beside the bed along with hair in the bed sheets that we did not sleep in yet. The restroom vanity light did not work either and when the front desk was notified they waited till I called them again the next day to have maintenance come look at the light ; only for maintenance to arrive and tell me that we’re “gonna have to do without it”. Overall the room I stayed in was not like any other holiday inn I’ve stayed in before, nor was the hospitality. I assume since I didn’t take the “bribe” I was treated as less then a customer for mistakes that the hotel made. Unacceptable. I make trips to San Marcos 2-3 times a year and was hoping this could be my place to stay but I see that will not be happening.

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Dirty

By

16 junio 2021

Horrible, this is suppose to b a 3 star hotel and I would never say that about this hotel... poorly ran and dirty.. the pool area was a mess trash everywhere and so forth...

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Comfortable

By

14 junio 2021

The restaurant was out of most food...staff was very friendly...room was a little dirty but beds were very comfortable...check in and out was very fast...would stay there again and would recommend to others...

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staff at front desk was very nice young lady ! even located a few spoons

By

11 junio 2021

platinumelite

for our ice cream, but restaurant staff not so much! We were late for breakfast buffet, but had understood it was open to 10 it was 930 on a weds so we expected to be able to order something but the little gal was new and didn't really know but the one with her was both rude to her and was not very happy we were asking for a meal! We felt it would not be to great if she was not in mood to cook us something and decided to go to IHop instead! 2 gents where there and mentioned it was very slow and they had nothing but coffee in front of them !

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