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Holiday Inn Express & Suites Dallas NE - Allen

205 Central Expressway N. , Allen, Texas 75013

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
89%
Recommander cet établissement

Impression générale

4,4

en fonction de 872 avis
89%
Recommander cet établissement

Ratings Breakdown

872avis

  • 5 Étoiles
    599
  • 4 Étoiles
    149
  • 3 Étoiles
    48
  • 2 Étoiles
    37
  • 1 Étoiles
    39

DirecTV

By

décembre 09, 2020

club

TV keep going offline and no one can seem to fix it so I was without watching my football on Saturday and Sunday the lady at the desk told me that she was going to give me some award points for my TV not working which was 2000 but I have not received those

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Bathroom and rooms ventilation

By

novembre 25, 2020

club

Plz this is very important for health there is no fresh air coming in the rooms. Rooms has smell inside. Bathroom stinks.

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Not staying here again.

By

novembre 12, 2020

club

I checked into my room and found trash under my kids bunk beds and my king bed. Took a picture and informed the desk. The head housekeeper had an attitude about needing to clean the room. After she left after complaining the entire time she was in my room. I went to use my restroom and tbere was hair in the sink that didn't belong to anyone in my family. I also took a picture of this to show the front desk. I emailed the sales manager and another person written on a business card from the front desk and still hadn't heard from anyone from the hotel and it's Wednesday. I stayed with my family Saturday night.

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Room

By

novembre 03, 2020

club

How you do go to and hotel and they don't have titles I had to drive all the way to Walmart to buy some. Then the walls were so thin the people up stairs i could hear them walking all night long!!!

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Great stay

By

octobre 24, 2020

club

Peaceful and easy to not worry about a thing. This was one of the best hotels ever.

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Too soft of a bed

By

octobre 06, 2020

club

Room was clean, got what we asked for. Unfortunately the bed
bed was to soft for me.was not informed on arrival about room cleaning. Found out late.

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Holiday Inn Express

By

octobre 01, 2020

club

My stay was definitely express and the fast check in, cleanliness of the hotel and room were exceptional. The extra steps for my health and safety were appreciated.
I felt relaxed and safe in all areas from lobby to elevator to my room. I will definitely revisit and consider use of another Holiday inn Express, as the service was great !

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Poor Service

By

septembre 28, 2020

platinumelite

I chose this hotel/room bc it has an in-room jacuzzi tub. The room was fine apart from poor craftsmanship in the renovation of the room. The pillows were lumpy. Highway noise was slightly annoying, but we drowned it out. The service provided upon arrival was great. The clerk was very kind and energetic. I requested a late departure of 2pm 2 weeks in advance at a $0.00 cost as we are IHG members. Come 11am-12pm on checkout day we got a knock on the door from room service. I called to the front desk to explain that we requested late checkout. The front desk attendant said there was no note of it. She said “there is no note of it but I guess I can let you have it.” As though it was a huge inconvenience. After contacting the front desk, room service knocked on our door two more times before we left at 1pm. After we turned in our room keys my wife realized we left something in the room. The front desk attendant was on the phone with the GM of this location for a solid 5 min while I stood in front of her waiting for assistance getting a key to get back in the room. She hardly acknowledged me and all she was doing was complaining to the GM about a difficult customer she just dealt with. This was icing on the cake.

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Good night sleep

By

septembre 24, 2020

Good hotel, but the breakfast was not continental it was yogurt, granola bars etc

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great staff

By

septembre 19, 2020

platinumelite

enjoyed stay. Staff was courteous and helpful. Room was clean. Really enjoyed

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Clean rooms

By

septembre 16, 2020

club

The room was clean and the blackout shades were perfect.

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Amazing

By

septembre 14, 2020

Staff was friendly. The room was nice. They were able to accommodate since we arrived early. Had no issues with getting extra towels. Breakfast was a grab bag and wasn’t exactly what I expected.

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