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Holiday Inn Express & Suites Georgetown

431 North Interstate 35 , Georgetown, Texas 78628

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
94%
Recommander cet établissement

Impression générale

4,6

en fonction de 935 avis
94%
Recommander cet établissement

Ratings Breakdown

935avis

  • 5 Étoiles
    717
  • 4 Étoiles
    139
  • 3 Étoiles
    33
  • 2 Étoiles
    27
  • 1 Étoiles
    19

Friendly staff, good service

By

novembre 30, 2020

I've been a customer for over a year. Rooms are comfortable, but there are issues that need addressing. Carpets in some of the rooms are dirty. Stain dirty .Other than that, rooms are clean. POOL. 90% of the time it is closed. Not good. 6 people limit is fine. Most of the time I'm the only one there. This is NOT related to covid. Fitness room is open. You are in closer proximity to others than in the pool. You can go crazy being in the room all the time. Considering going to the competition if this can't be resolved. Thank you.

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Where's the beef?

By

novembre 27, 2020

club

Folks:

OK. So we get the whole Covid thing. Overblown and forced imposition by the Austin area liberals. But Whataburger is just down the road and a basket of BoBs (if you are from Texas you know what I mean. If not, your loss) waiting for us in the morning with FRESH coffee would go a long way toward making my stay so much better than a stale muffin and a bottle of water in a bag. Just saying.

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Took too long

By

novembre 17, 2020

club

When I arrived at the hotel at around 7:15 pm, there was no staff at the front and another person was already waiting for somebody to give us service. This person told me that he had been waiting for 15 minutes (I was already waiting 10 minutes).
At around 7:30 pm, a staff finally came to check us in. This staff brought us to the same floor we were staying in. When the staff and I went to my room, she used her key card to open the door and we both checked the room for cleanliness and if everything was working. She then left the room and I placed some of my things on the bed and left the room and went back downstairs to get the rest of my things out of my vehicle.
When I came up to my door, my key card did not work and couldn't open the door. So I went back downstairs carrying my things and informed the staff that my access card doesn't work. I waited while she finished helping two guests, which took more than 15 minutes. We then both went to my floor and she verified that my key card doesn't work. She opened the room for me and I placed my things on the bed, she took my key card and said she'll be back in 5 minutes to reprogram another key card.
As I waited for her, it was now 30 minutes and about an hour since I arrived. So, I went back downstairs to see what was taking her so long and saw her admitting three guests. So I waited another 10 minutes and she gave me a brand new key card and said that should work.
I went back upstairs and the brand new key card didn't work either. So I went back downstairs and told her that maybe the card reader is not working and requested to be moved to another room. This took another 10 minutes since she had to see which room is available to put me in. She found me a room that's on the same floor and gave me a key card. We went upstairs together to make sure the key card work to my new room which it did. We then went to my original room so I can retrieve my belongings to take it to my new room. She apologized for everything. By the time I got in my new room, it was past 9:00 pm. If I wasn't very tired that day (I was already up 30 hours straight since I had to work the night before and didn't sleep at all and few hours later made the drive to the hotel and had to wake up early the following day for my training/class.

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Close to training

By

novembre 13, 2020

It was really close to B the training facility. The room B was well lit . The fridge went out and would not keep my food cold. I had my baby and his milk. We were not moved out or the fridge replaced.

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Perfect place for a quick trip

By

novembre 11, 2020

club

We were a little disappointed that there wasn’t a hot breakfast but we did take advantage of the grab bags provided at breakfast. It would have been nice to have a comfortable chair to sit it because the chairs at the table were worn out to the point of not having cushioning on the seat but overall the room was nice and we would recommend for a quick stay.

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recent stay in Georgetown

By

novembre 10, 2020

club

hotel was a typical Holiday Inn Express. I was disappointed in how this hotel used Covid Pandemic as an excuse for reduced service. Not replacing towels, not being able to fix problems, etc. How about the rate be reduced based on service reduction?

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Our stay

By

novembre 05, 2020

club

The pool option was great but the water was murky and gross.
There was mold in the bathroom on the wall by the shower.

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Front desk attendant was incredibly kind and made me feel welcome.

By

novembre 04, 2020

I had a great stay at this Holiday Inn and have found my go-to hotel in Georgetown. I will definitely stay again.

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Great location and clean rooms

By

novembre 01, 2020

club

Stayed here for a week and got a great night sleep. Wifi was great and the rooms were clean. Breakfast could have been better but then again where living in the middle of Covid

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Another great stay at Holiday Inn Express!

By

octobre 31, 2020

club

This hotel did an exceptional job! Deb at the front desk went out of her way to make sure we were checked in early and everything was awesome!

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Getting in and out

By

octobre 21, 2020

Because of construction and new bridge blocking entrance. Very inconvenient. I have stayed here at least 8 times so I know my way around but if I had never stayed here I would find it very difficult to come back.

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Grungiest room

By

octobre 17, 2020

Very badly stained carpet. Sink barely drained. Tv needed maintenance man to fix. Hair dryer didn’t work. Iron was missing.
And we killed a pretty big bug.

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