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Holiday Inn Express & Suites Morristown

2903 Millers Pointe Drive , Morristown, Tennessee 37813

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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
97%
Recommander cet établissement

Impression générale

4,7

en fonction de 1089 avis
97%
Recommander cet établissement

Ratings Breakdown

1089avis

  • 5 Étoiles
    892
  • 4 Étoiles
    143
  • 3 Étoiles
    31
  • 2 Étoiles
    13
  • 1 Étoiles
    10

Amazing as Always

By

mai 17, 2022

IHG, and Holiday Inn specifically, are always consistently on their game! That is why we remain IHG members.

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Clean, comfortable, quiet and friendly staff

By

mai 17, 2022

Great staff, very clean and best complimentary breakfast we have had at any stay in many years. Very comfortable and quiet stay. Great location in the lake regions of Tennessee.

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Nightmare

By

mai 13, 2022

no problem with check in, we put our items in the room and left for dinner, With our daughter. When we returned later, our key would not work. The desk person came up and said it might be the battery. She went downstairs to get a laptop to check and 25 minutes later when I went downstairs she was still in the process of charging the battery, of the laptop! My children, my husband and I sat in the hall. after sometime she came up, checked and said that she had no way of opening the door. we were still sitting in the hallway. I explained that I have blood pressure and diabetic medicines in the room that I should be taking. She said she would get someone to force the door. After another 35-40 minutes., There was still no resolution. She finally brought us a key to a different room so that we were not sitting in the Hall. My daughter had to leave it was past 10:00, so I was not able to give her the homemade food I had made for her and was still in the refrigerator of the first room. At one point I walked down the hall from the new room to see what was happening at our old room. I found the door open!! And no one there to secure our items. I rushed back to the new room to mark. we had to get our stuff out. I met the desk lady and possibly the manager coming out of the elevator. As soon as that man had come to force the door, we should have been notified and been there when it was opened!! They were on way to us. The whole evening was a total nightmare and ruined my Mother's Day weekend!

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Front desk/check in personnel

By

mai 09, 2022

I had to arrive earlier than previously planned, the staff arranged for a room and all the inclusive necessities. I was already traveling but, when I walked in everything was already taken care of! AWESOMENESS!

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Staff was exceptional. They were constantly trying to please.

By

décembre 19, 2021

club

Fantastic as always. I would recommend to anyone. Perfect stay with great people.

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Cleanliness, and friendly staff

By

décembre 16, 2021

club

I have been to Holiday Inn a dozen times and I have experienced the same cleanliness and friendly staff each time. I would highly recommend this hotel because it always feels like home away from home. It's also nice that they have a very clean and warm indoor pool.

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Passing through

By

décembre 12, 2021

club

Arrived late at night to a friendly greeting. The reception was quick and got us in our room very fast. Loved the complimentary breakfast.

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Very Happy

By

décembre 08, 2021

club

The hotel staff we worked with were very helpful and kind. Our room was spacious and clean. We really enjoyed our stay.

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Great Hotel and friendly staff!!

By

décembre 05, 2021

This hotel has been fully renovated a few years ago, and is always need and clean. The staff are friendly and always willing to assist.
I stay here about every week.

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Could use some updating

By

décembre 04, 2021

platinumelite

Not sure of the age but could use some updates. Cracks in the ceiling and beds need some attention. The staff was wonderful along with breakfast items.

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All Good

By

décembre 04, 2021

We always stay here. It is Convenient and clean. Plenty of nice restaurants right in the area. Breakfast is set up early and very good

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Room not cleaned properly

By

décembre 04, 2021

Rooms not cleaned properly and there would have been no issues. Bugs in the hotel.

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